Business Flow in SAP for courier Industry

Hi,
anted how will the business activities flow in SAP for a courier industry configuration.
The complete scenarion from receiving a call from Customer in a call centre / directly by route agent to collection with status management and thereafter repacking for transfer to another HUB or distribution from the centre directly along with FI.
Request to please send me the complete process mapping in SAP.
Rgds,
Rajeev

Dear Rajeev,
This courier concept is mapped in SAP through Service Notifications in Customer Service module.
The Service Notification  which is attended by the Call center has to be linked through the Action Boxes by configuring it whether or not to be notified to the concern Pick up / Delivery Agents by a pager or sms to their mobile and inform about this to the customer also simultaneously. 
For this some ABAP requirements will be there.  Some of the Action boxes configuration need to set the workings via ABAP coding.
Again each notification status will be updated based on the actions taken for the process number.
The entire process scenario, you can get from the Customer Service Module.
Hope this helps.
Thanks and regards.
Augustine Ponraj

Similar Messages

  • SAP for Sugar Industry

    Hi
    I am working as SAP PM in a renewed US Group of Companies. After SAP deployment in two group companies we are extending SAP to our group sugar units.
    Expert opinion required,
    Which one is best to map Sugar production from Sugar Cane? & Why.  
    1) PP-PI
    2) Repetitive manufacturing
    3) Process Industry
    May be a reference Business Blueprint of SAP PP module for Sugar manufacturing will helpful for me to understand the things.
    I will keep it to my own.
    Thankful indeed.
    James

    Dear James,
    Check these links and I hope many of our experts have suggested for PP-PI,check these once and then
    decide.
    sugar industries
    Re: PP PI or REM?
    PPPI or REM  for Sugar industry
    Regards
    Mangalraj.S

  • SAP for Retail Industry

    Hi Experts,
    Could anyone tell me is there is any specific module in SAP fo Retail Industry.What is the reach of SAP in the retail market??For ex:a big retail stores like Walmart,costco...are they using SAP????

    Hi,
    Ofcouse , SAP has good practice in Retail industory .For more information you better contact SAP Marketing associates.
    http://help.sap.com/content/documentation/industry/docu_is_retail.htm
    http://help.sap.com/content/documentation/industry/docu_is_retail_retail.htm
    with rgds,
    Anil Kumar Sharma .P

  • SAP for Healthcare Industry

    Hi Folks,
    I am new to this community as well as SAP. I have a master degree in Life science and having Five yrs of Sales and marketing exposure for the same.So i would like to build my carrier in SAP please suggest which module would be suitable for me and how much exposure i can have.
    Any suggestion related to this is welcome.
    Thanks

    Hi Atif,
    My requirement is :
    1) My client is into Healthcare.. For each patient with insurance cover we are debiting insurance company for the amount due towards his services provided by the client.
    2) on periodic basis client submits claim file to insurance company.
    3) insurance company does the remittance to the client and sends an xml file.
    4) This xml file contains individual patients records which are remitted by insurance company.
    5) I want to clear these open items.. Please let me know the best method of doing it..
    6) Is there any method of automating this process.
    Thanks
    Sivaram

  • Search API for searching Business Objects in SAP R/3

    Hi All,
    As per my requirement i need to search Business Objects from a third party application by writing some java code.
    I know only JCO which is useful for to establish a connection from Java to SAP Server and execute the RFC's or BAPI's which are reside in SAP Server.
    Can any one help me, it is possible or not to search Business Objects in SAP for example Master Data( Like Employee, Vendor, Customer-) or Transactional Data ( like Sales Order, Purchase Order--), in case if it is possible any Search API is there to use on SAP System and what are the Prerequisites and the Feasibilty.
    Its urgent---PLZ help me how to resolve this issue
    Thanks in ADV
    Regds
    Rajesh

    Hi,
    Good evening and greetings,
    Please go through the following link
    http://help.sap.com/saphelp_erp2004/helpdata/en/0d/afb8f627878b4fa71ac79508f2358a/frameset.htm
    Please reward points if found useful
    Thanking you
    With kindest regards
    Ramesh Padmanabhan

  • Business senarios for shipping industry ........

    Hello Gurus ....
                      want help from you ..
                      what is the senarios in sap for shipping industry (cargo)
                      is comes under sap-scm or logistic service provider
                      please describe me the sales & distribution functionality in shipping industry ....means i am confused abut the sd
                      senarios  & scope for  shipping indusrty .
                       awaiting for your valuabe reply
                       tahnks

    i could'nt get any ans ........

  • Oracle Pre-defined Business Flows for BF.015

    Hi All,
    I am new to ABF 1.4. I need to prepare a BF.015 (the old BP.080). In the guideline for preparing BF.015, the ABF Guide says -
    "The work product for this task is the Future Process Model. It consists of all the Oracle Business Flows being implemented including pre-defined Business Flows obtained from one of the Business Flow repositories...."
    Where can I access these predefined business flows from? For example, if I want to see Oracle's predefined flow diagram for Procure-to-Pay or Order-to-Cash, where can I find it?
    I would highly appreciate any knowledge you can share in this regard.
    Regards,
    Ari

    I've found this list of variables inside the "Oracle® Business Intelligence Answers, Delivers, and Interactive Dashboards User Guide"
    system.productVersion = 10.1.3.2 (Build 091506.1900)
    system.currentTime = 2006-9-21 14:1:35
    session.locale = en-gb
    session.language = en
    session.rtl = false
    session.timeZone = Unknown Time Zone
    session.loginTime = 2006-9-21 14:0:17
    session.logoutTime = 2006-9-21 16:0:17
    session.lastAccessTime = 2006-9-21 14:01:35
    session.currentUser = administrator
    user.id = administrator
    user.displayName = administrator
    user.homeDirectory = /users/administrator
    dashboard.currentPage = test page name
    dashboard.xml = the dashboard XML
    Hope is usefull.
    Bye,
    Pierfrancesco

  • What is Business flow & Business Methodology

    Hi Guru's
    I hope all are doing well in your jobs. I am in job Hunting. Can someone explain me on above said topic. Its bit confusing. And also provide me the difference between these two.
    Thanks in advance for your valuable time spending and answers too.

    Hi Sidheer,
    It is a very interesting question you have asked.
    I will try to explain in my terminology
    Business flow : From SAP point of you , will be the procee chain from start till end
    for example Order2Cash will be a complete business cycle which include Sales cycle till invoice to customer including various steps require to fulfill your business requirement will be considered as flow of business.
    Coming to Business Methodologies :
    This will be high level definition for you business based on industry best practices.
    Methodologies for example ASAP will be used at the time of SAP implementation.
    I hope it helps you to understand the difference,
    Regards
    Ajay
    Please award points
    Message was edited by:
            Ajay Pasuvula

  • What is the best expression to name the planning flow on SAP?

    I am working on my graduating project in this topic: configuring the planning flow on SAP for the different types of industries.
    By planning flow, I am talking about S&OP -> Demand Management -> MRP. But what's the best way to refer to this flow?
    I already thought about:
    "industrial planning" but it's too general and not precise.
    "production planning" but it already refers to the PP module, which deals with other functions than what i am meaning.
    "logistic planning" but it refers mainly to the operational level (ressources, workshop management, scheduling) while my work stops at MRP (tactical level)
    Can you help me to find the best designation?

    OK, I got it now... You are going to love this!
    "Advanced Planner and Optimizer", or in short "APO".
    The abbreviation even has a website shortcut already www.sap.com/apo and there is a whole instant community already there waiting for you.
    What a bargain!  :-)
    Cheers,
    Julius

  • Business scenarios in SAP SNC and aplication

    Hi experts,
    Looking for informatios about SAP SNCi in SAP web site, I found some documents and one that show the business process in SAP SNC and industry tthat are recomended.
    I would like to know what are the reason to use the business scenarios with this specifc industries?
    Supplier Managed Inventory  - Automotive
    Release Processing  - Automotive
    Web-Based Supplier Kanban  - Automotive
    Web-Based Supplier Kanban with MRP  - Automotive
    Responsive Replenishment  - Consumer Products
    Supply Network Inventory  - High Tech
    Contract Manufacturing Procurement  - High Tech
    Work Order Collaboration  - High Tech
    Thanks
    Nilson

    Hi Nilson,
    The business processes mentioned can be used for any industry. There is not restriction as such.
    These business processes are more relevant for those industry.
    e.g. Outsourced Manufacturing / WO Collaboration is extensively used by High-Tech companies. Even the recent enhancement requirements have come from High-Tech companies.
    Similarly, Kanban / SMI is extensively used by Automotive. But SMI is also popular with High-Tech.
    CP industry is biggest consumer of Responsive Replenishment process.
    Regards,
    Sandeep

  • Regading business flow

    Hi all,
            i am fresher , i would like to know the some information regarding business flow , where in developing ,,& if the issue is raise in developing to whome we have to inform?   also pls send some dodument regarding business flow in sap-abap. Could u help me .
    regards,
    kumar

    HI
    You may go through the book called ABAP in 24 days
    Regds
    Rajiv

  • Detail business flow for sd and mm

    any body have the business flow for the sd and mm . please give me the link............if other modules also these ple pass the link ......

    link: [http://www.sap-basis-abap.com/sd/sap-sd-processing-flow.htm]
    link: [http://www.sap-basis-abap.com/mm/sap-mm-tables-link.htm]
    link: [www.sap-img.com]
    regards.
    santhosh reddy
    <REMOVED BY MODERATOR>
    Edited by: Alvaro Tejada Galindo on Jan 30, 2008 2:39 PM

  • Business Content in SAP BI 7 for SAP xApp Emission Management

    Dear Collegues,
    I am unable to find standard Business Content in SAP BI for SAP xApp Emission Management in help.sap.com Can anyone help me to find this along with Standard Reports and Cubes for SAP xApp Emission Management in SAP BI 7.
    Thank you very much.
    Regards,
    Suman Raju.

    Hi,
    Please check the SAP help for Industry solution BI Content. You can access (3.5 Help) through below links:
    Bank Analyser
    http://help.sap.com/saphelp_nw04/helpdata/en/3d/13b7a4675e51479e158591ef49ebfb/frameset.htm
    SEM Banking
    http://help.sap.com/saphelp_nw04/helpdata/en/01/fc453caff4f703e10000000a114084/frameset.htm
    Transaction Banking
    http://help.sap.com/saphelp_nw04/helpdata/en/96/073acb4deca54fbf55ce3fddef3092/frameset.htm
    Loan Management
    http://help.sap.com/saphelp_nw04/helpdata/en/27/8a461622e4164bb5702f8c5ffd920f/frameset.htm
    Collateral Management
    http://help.sap.com/saphelp_nw04/helpdata/en/41/4fe61ffbfa3014e10000000a114e5d/frameset.htm
    Regards,
    Kams

  • Business Process For pharma industry

    hi,
    can u pls tell me about business process for pharma industry.
    regards
    Guru

    Hi,
    the best place to get an intial overview of the pharma business processes is to look at the solution map. This can be found here: http://www.sap.com/industries/lifesciences/index.epx . On the right there is an area called "SAP Business Maps for Life Sciences".
    I hope this helps.
    Oliver

  • "Cleaning Validation Process Scenario" in SAP QM/PM for Pharma Industry

    Dear Gurus,
    I have a client requirement in the Pharma Industry. The scenario needs to be mapped in SAP for which I need your help.
    The scenario is that the company is making medicines (tablets/capsules). Whenever, there is a changeover of the product, there are certain regulatory requirements which the client needs to adhere to.
    For example, a shutdown of machinery for 10-12 days may be planned during which the machines are cleaned with soap/cleaning agents. Now, during this cleaning process, the QA department would take samples of the soap water recovered after cleaning process. These samples would be inspected for residues of the previous product that was being run on the line.
    If everything is ok, then the approval is given by QA to start the next product.
    This process has to be mapped in SAP, maybe in QM or PM.
    I thought over the following process. Please let me know your inputs to fine tune the below process -
    1. As the shutdown for changeover will be a planned one, we can create a Maintenance Plan in IP42.
    2. Schedule the Mantenance Plan by IP10.
    3. Release the maintenance plan in IP10.
    4. Preventive Maintenance order will be created. (Also assign an Inspection Type in config to this maintenance order so that inspection lot also is triggered. The doubt here is that the inspection lot would be triggered for all preventive maintenance orders which may not be required. How to control this?)
    5. Carry out Result Recording in QA32.
    6. Confirm Preventive Maintenance order in IW41.
    7. Carry out Usage Decision in QA32. The status of order will now become TECO.
    8. Order Settlement in KO88.
    9. Business Completion of Order in IW32
    Thanks for you time!
    Regards,
    Nitin

    Your ASIS Process 
    1. Cleaning is done by maintenance before change over
    2. Inspection is done to ensure that cleaning is acceptable
    3. Records of inspection are to be maintained
    4. Information is to be sent to concern regarding  quality testing  and its status
    5. Change over performed
    You can MAP this by Notifications also. Follow the steps
    1. Create a new notification type ( config)
    2. Ensure you have following mapped in the action box (config)
        a. Send a mail
        b. Create a inspection lot
        c. Create a QM order
        d. Close Notification
    The process will be as follows
    1. Create a dummy material and activate insp type 08 in the QM set up.
    2. PM creates the notification (t-code QM01) (New notification & triggers a mail (Action box) which is delivered to QC as information regarding the start of process .
    3. QC on looking at the information creates the inspection lot through the notification (action box) the QTY specified in the notification is moved from unrestricted to Quality .
    3. Perform  RR & UD and post stock  to unrestricted
    4. Close the notification giving your remarks or set the notification for further processing if required .
    Note :
    1. The material is a dummy material
    2. The intial stock can be one qty which is posted to quality -
    from unrestricted and then again to unrestricted.
    Deepak

Maybe you are looking for