Business Information Management - Quickbase, Basecamp, etc.

Question

I work with international trade with dozens of customers and factories, hundreds of contacts, and at any moment in time there may be dozens if not hundreds of projects I need to manage, from quotes to production to shipments and deliveries.
Recently I became aware of a new class of web based Business Information Management software, like Quickbase or Basecamp, that allow you to create projects on line, invite project team members, schedule events and deadlines, etc.
Part of what attracts me to these solutions is that it organizes communication on a project by project basis. Searching through e-mail threads to find an e-mail from a customer that changed the spec on a product 3 months ago (when the subject line had nothing to do with the spec change) is a not infrequent event that consumes a lot of time.
Any thoughts out there regarding better and more efficient ways to use Mail (I haven't yet used the search features or Smart folders very well) and any thoughts on those of you who have used some of these web based project management systems? One of my largest customers is starting to use Quickbase and they have become addicted to the power of managing their purchasing team and deadlines.

Answer 1

Rahul,
For an idea of what SAP BPX entails, take a look at the Wiki
https://wiki.sdn.sap.com/wiki/display/BPX/BusinessProcessExpert+Home
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Best Regards,
DB49