Business Line & BB : not connected and no answers

after 10 letters , 10 texts and 10 phone calls from BT reminding my of the appointment , you have done nothing.
No engineer , no connection and no answers. 
we have a shop opening which has been based on BT coming to connect a phone line & Fireoptic BB which will run all our systems online and we are now all standing looking at each other wondering how this could be any worse.
All i am being told is that we will get an update next week which is unacceptable. 
I need answers so we can at least work to a plan. Please PLEASE advise!
Solved!
Go to Solution.

Ridout wrote:
after 10 letters , 10 texts and 10 phone calls from BT reminding my of the appointment , you have done nothing.
No engineer , no connection and no answers. 
we have a shop opening which has been based on BT coming to connect a phone line & Fireoptic BB which will run all our systems online and we are now all standing looking at each other wondering how this could be any worse.
All i am being told is that we will get an update next week which is unacceptable. 
I need answers so we can at least work to a plan. Please PLEASE advise!
Sorry wrong forum.
This is for customer to customer home users only .
Suggest you ring them again, pop over to the Business forums http://business.forums.bt.com/ or take them to court.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

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