Business Object 3.1 Edge Series Installation Problem

I am doing the advance installation of Business Object 3.1 Edge series, in which i am using oracle database 10.2. I am getting this error
*ORA-12154:*
** TNS:could not resolve the connect identifier specified**
Can any one explain?

I am trying to install client tools sp3, and it is hanging, and never actually starts the installation.
My computer freezes up, and I end up having to reboot my PC.
Anyone experience this?

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BO Edge Series Installation on Laptop?

Hi,
I have installed BO Edge Series, CR2008, Xcelsius Enterprise 2008, Live Office 2008 etc., with reference to "BO and SAP - Installation and Configuration Part 1, 2, 3 and 4" Blogs by Ingo Hilgefort. I have downloaded the software required for installation and followed the steps to install all of the software.
My system config: Laptop with Windows Vista Enterprise, service pack 1; 32bit OS.
However, I had some issues after the installation.
1. I am installing the Edge series on Windows Vista Enterprise, service pack 1; 32bit OS. While reading the minimum requirements I had assumed that we can install the Edge series on the Vista laptop.
I have not installed any database server before Edge series installation - So, do I need to install any Database like MS SQL server/ database before the edge series installation?
2. I have no problem in following the steps in the blog series by Ingo Hilgefort until part 4: SAP Java Connector:
Per Ingo Hilgefort blog - The SAP Java Connector is being leveraged from BusinessObjects Edge and the SAP Integration Kit as part of the SAP Authentication plug-in in the Central Management Console. You can download the SAP Java Connector from the service marketplace (http://service.sap.com/connectors). I am downloading the version 2.1.8 After unzipping the Java Connector download, I copy the file sapjco.jar to the shared library folder of the application server (in my example : \Program Files\Business Objects\Tomcat55\shared\lib) and the file sapjcorfc.dll to %windir%\system32.
Here I could not find the path "\Program Files\Business Objects\Tomcat55\shared\lib" and "%windir%\system32" to add the files specified above.
Do I need to install the Tomcat first before the Edge series installation or it comes with the installation of the Edge series?
Please note that after completing all the installation except the above Java files - I could see below in the CMC:
- BW Publisher Service 12 (Manages a pool of Crystal Report publishers) - I have trouble starting this server
- Server Intelligence Agent (Manages BO Enterprise Servers) - No problem starting this server
- Web Proxy Auto-Discovery Service(WinHTTP) - I could start the server but stops automatically
Appreciate any suggestions on this.
Thanks in advance.
Regards,
Sudha

Hi,
Does the BO Edge Server installation will automatically install MYSQL, Java App Server and Tomcat or do I need to download them separately and install before starting BO Edge Server installation?
>>> Yes the BusinessObjects installation will install the MySQL and TOMACT automatically. These are choices during the installation routine.
take a look here:
Install Part #1
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-1-of-4
Install Part #2
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-2-of-4
Install Part #3
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-3-of-4
Install Part #4
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-4-of-4
SAP Authentication
/people/ingo.hilgefort/blog/2008/09/19/businessobjects-and-sap--configure-sap-authentication
Publishing part 1
/people/ingo.hilgefort/blog/2008/09/23/businessobjects-and-sap--publishing-of-crystal-reports-part-1-of-3
Publishing part 2
/people/ingo.hilgefort/blog/2008/09/24/businessobjects-and-sap--publishing-of-crystal-reports-part-2-of-3
Publishing part 3
/people/ingo.hilgefort/blog/2008/09/24/businessobjects-and-sap--publishing-of-crystal-reports-part-3-of-3
Ingo

Business Object Enterprise XI 3.1 installation on Flexframe 4.0

Hi,
Is it possible to install Business Object Enterprise XI 3.1 installation on Flexframe 4.0?
Operating system SUSE Linux Enterprise Server 9 SP3 is running on this FlexFrame 4.0 environment.
If anybody has any experience to install Business Object Enterprise XI 3.1 on this kind of environment then please help me to give some guide and installation documentation.
Thanks
Manoj

If anybody has done, please help me....

Business Objects Enterprise 11.5 FTP Transfer Problem

Hello,
Hopefully someone out there will be familiar with the issue I'm having and be able to provide a solution.
We are running Business Objects Enterprise 11.5 on our Windows 2003 server. I've created and scheduled a job on the server that creates an XLS file containing loan portfolio data that is to be transmitted to a third party client on a monthly basis.
The problem centers around the method of transfer, which is via FTP to a secure site hosted by the client. When executed through Crystal, the FTP actually does achieve a successful login using the credentials the client provided (we have verified this repeatedly by looking at the logs), but the client's server "kicks out" when we attempt any operation on it.
A similar result was produced when we attempted to FTP to the site via the Windows command line. The login was successful, but even a simple command to view the directory "dir" resulted in the connection being rejected. To make a long story short, after reviewing the issue extensively with the client's technical department, our conclusion was that the problem was the result of the FTP sending in "active" mode instead of "passive". We confirmed this by installing a freeware FileZilla on the same server, and switching between active and passive modes (active failed, passive did not).
Their tech people recommended that we contact SAP to get answers to two questions, which I'm hoping someone out there may know:
1) How does Business Objects Enterprise 11.5 execute the FTP process? Is it using its own native logic or simply invoking the command line?
2) Is there any setting with the console that would enable us to modify the FTP settings to send force it to send in passive mode?
Thanks.

Hi,
This is a known limitation. BO only supports active mode for FTP. Refer 1782115 - Which FTP mode is supported as a schedule or publication destination for reference.
If you are able to write a batch file or a program object to transfer a file from a file location to Client FTP, you can try the below workaround.
1. Add the script\batch file as a program object in BO. In the script make sure you include the code to delete the instance after it is successfully transmitted through FTP.
2. Create a File event pointing to the location along with the name of the instance.
3. Schedule the report to the file location with the specific instance name.
4. Schedule the program object based on the file event you created in step 2.
Hope this helps.
Regards
Chinmaya

BO Edge Series installation Error

Hi,
I tried to install the evaluation version of BO Edge Series...during the installation it gave me follwing error:-
The Procedure entry point ?terminate@Slogger@CXLib400@@SA_NXZ could not be located in the dynamic link library cxlbw-4.0dll.
Can anyone please help.
Regards

Hi
BO Edge is officially supported only on Windows Server 2003 and 2008. I assume you have tried to install on another version of Windows. I would recommend to try it on a windows Server installation.
Regards,
Stratos

BO Edge Series, CR2008, Xcelsius Enterprise 2008 installation question

Hi,
I have referred "BO and SAP - Installation and Configuration Part 1 of 4" and all other parts of Blogs by Ingo Hilgefort. I have downloaded the software required for installation and followed the steps to install all of the software. However, I had some issues after the installation.
First - I am installing the Edge series on Windows Vista Enterprise, service pack 1; 32bit OS. While reading the minimum requirements I had assumed that we can install the Edge series on the Vista laptop. I have not installed any database server before Edge series installation -
So, do I need to install any Database like MS SQL server/ database before the edge series installation?
I have no problem in following the steps in the blog series by Ingo until part 4:
SAP Java Connector:
The SAP Java Connector is being leveraged from BusinessObjects Edge and the SAP Integration Kit as part of the SAP Authentication plug-in in the Central Management Console.+
You can download the SAP Java Connector from the service marketplace (http://service.sap.com/connectors).
I am downloading the version 2.1.8
After unzipping the Java Connector download, I copy the file sapjco.jar to the shared library folder of the application server (in my example : \Program Files\Business Objects\Tomcat55\shared\lib)
+and the file sapjcorfc.dll to %windir%\system32.
I could not find the path "\Program Files\Business Objects\Tomcat55\shared\lib" and "%windir%\system32" to add the files specified above.
Do I need to install the Tomcat first before the Edge series installation or it comes with the installation of the Edge series?
Please note that after completing all the installation except the above Java files - I could see:
1. BW Publisher Service 12 (Manages a pool of Crystal Report publishers) - which I have trouble starting this server
2. Server Intelligence Agent (Manages BO Enterprise Servers) - No problem starting this server
3. WinHTTP Web Proxy Auto-Discovery Service (WinHTTP implements the client HTTP stack and provides developers with a Win 32 API and COM Automation component for sending HTTP requests and receiving responses. In addition, WinHTTP provides support for auto-discovering a proxy configuration via its implem....) - I could start the server but stops automatically
I could not open the "Central Management console" and other tools under Programs->BO Edge series
Appreciate any suggestions on this. I am even ready to give a second try starting from begining if one could point me to the right direction.
Thanks in advance.
Regards,
Sudha

Thanks Andy. Yes we have already installed Xcelsius Enterprise 2008 in client machine and published some dashboards in Infoview. I just want to make sure whether my approach is right (not installing Xcelsius in Server).
Becasue I have a concern how the data level securtity (authorization) in Xcelsius Dashboard for different users will take care if we don't install Xcelsius in Server.
Thanks
Jai

Desktop Intelligence: Business Objects has stopped working in Windows Vista

Hi,
We have installed the BO XI 3.1 SP3 client components in Windows Vista Machine. When I was working with Desktop Intelligence, the program keep terminates irregularly. A pop-up window would appear saying "Business Objects has stopped working. A problem caused the program to stop working correctly. Please close the program." It asks me to close the program. The window always pops up even when I just terminate the BOE normally. It sometimes pops up when I was just trying to refresh the data or in the middle of working with the application.
THanks.

Hi expert
I have install the BO XI into my laptop with 32-bit OS and Windows Vista Enterprise SP 2 but still experience the same error message "Business Objects has stopped working - A problem caused the program to stop working correctly. Please close the program".
Please help as my daily task require to use BO very often.
Thank you very much
br
Elwin

HR Business objects are missing in the portal

Hello,
We are implementing performance management from the latest EHP4 and there is an implementation step that requires adding object based navigation to the Employee business object located under the pcd location Business Objects->Human Resources folder.
The problem is that we don't have such a folder in the portal and when I try to import BO from the backend I don't see such one.
Any idea which portal/backend business package brings those objects with it?
Roy

Hey Roy,
Hope you're doing fine. Is it not under the Migrated Content Folder?
Content Administration - Portal Content-Portal Content - Migrated Content
Regards
Avik

Problem to start tomcat in Business Objects Edge 3.1

I can not start Tomcat 5.5 installed and deployed from the Business Objects BI Edge 3.1.
BO installs normally, but Tomcat does not start.
I tried to start tomcat from the control panel -> administrative tools -> services. But also not start.
You receive the following message: Windows could start in Apache Tomcat 5.5.20 on the local computer.
The log is:
[06/05/2011 10:22:37] [409 javajni.c] [error] Failed CreateJavaVM
[06/05/2011 10:22:37] [930 prunsrv.c] [error] Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar
[06/05/2011 10:22:37] [prunsrv.c 1179] [error] ServiceStart returned 2
[06/05/2011 10:28:42] [409 javajni.c] [error] Failed CreateJavaVM
[06/05/2011 10:28:42] [930 prunsrv.c] [error] Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar
[06/05/2011 10:28:42] [prunsrv.c 1179] [error] ServiceStart returned 2
[06/05/2011 10:30:40] [409 javajni.c] [error] Failed CreateJavaVM
[06/05/2011 10:30:40] [930 prunsrv.c] [error] Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar
[06/05/2011 10:30:40] [prunsrv.c 1179] [error] ServiceStart returned 2
[06/05/2011 13:43:16] [409 javajni.c] [error] Failed CreateJavaVM
[06/05/2011 13:43:16] [930 prunsrv.c] [error] Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar
[06/05/2011 13:43:16] [prunsrv.c 1179] [error] ServiceStart returned 2
[06/05/2011 13:43:20] [409 javajni.c] [error] Failed CreateJavaVM
[06/05/2011 13:43:20] [930 prunsrv.c] [error] Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar
[06/05/2011 13:43:20] [prunsrv.c 1179] [error] ServiceStart returned 2
[06/05/2011 13:53:58] [409 javajni.c] [error] Failed CreateJavaVM
[06/05/2011 13:53:58] [930 prunsrv.c] [error] Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar
[06/05/2011 13:53:58] [prunsrv.c 1179] [error] ServiceStart returned 2
[06/05/2011 14:00:16] [409 javajni.c] [error] Failed CreateJavaVM
[06/05/2011 14:00:16] [930 prunsrv.c] [error] Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar
[06/05/2011 14:00:16] [prunsrv.c 1179] [error] ServiceStart returned 2
[06/05/2011 14:00:45] [409 javajni.c] [error] Failed CreateJavaVM
[06/05/2011 14:00:45] [930 prunsrv.c] [error] Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar
[06/05/2011 14:00:45] [prunsrv.c 1179] [error] ServiceStart returned 2
Help me, what should I do?

Hi
By default the BO install tomcat with:
Initial memory pool: 0 and
Maximum memory pool: 1024
I changed the settings in the Tomcat to:
Tomcat -> Tomcat configuration -> java>
Initial memory pool: 128 and
Maximum memory pool: 256
Then I accessed services.msc and start the Apache Tomcat.

ABOUT BUSINESS OBJECT EDGE SERIES

I have downloaded the Business Object Edge Series XI 3.0. Can some body give me the step by step guide to design a universe and to design a Web Intelligence Report with a Case Study.

Hi Pravat,
You can find all the documents related to Business Objects Edge Series and the Universe at the following location.
-Please go to http://help.sap.com
- Click on BusinessObjects tab
-Select the appropriate product and you will find the list of all the documents.
I hope this helps you.
Regards,
Prashant

Problem connecting SAP IS-U (ECC 6.0) with Business Objects Edge 3.1

Dear all,
I'm trying to connect to a SAP ECC 6.0 System (SAP IS-U) with Business Objects 3.1 (for example with Crystal Reports). I have installed the SAP RFC SDK on the ECC server and have imported these transport files:
Open SQL reporting objects
InfoSet reporting objects
Row Level Security Tool
Security functions
Cluster Definition Editor
But CR keeps returning this error "You do not have the necessary rights to design reports against the SAP System". I've read a few threads about that problem here. I couldn't find a specific "ABAP transport" - did I miss to import anything else?
Is there any way to check whether the transport files work as they are supposed to? Like the MDX parser connection test for SAP Business Warehouse.
Any other suggestions?
thanks in advance!

Hi,
I read about these authorization tasks in some other thread, but didn't know what to do.
But now I found the auth. object in the transaction SU21.
Since I cannot edit SAP_ALL I created another profile in transaction PFCG (just in case someone else is still messing with that problem) and added all activities of ZSEGREPORT ans S_RFC.
After that I added the profile to the users in question.
Now everything works like a charm.
Thanks alot!

Business Objects XI 3.1 client tool installation problem

Hi Experts,
When i am installing SAP Business Objects enterprise Xi 3.1 Client tool SP3 on my local desktop its throwing error as " Update installation cannot proceed because either the target product is missing or is not in the correct version for this update. verify that the product to be updated exists on your system and you have the correct path".
Please help me solving this.
Regards
Rohit

I am trying to install client tools sp3, and it is hanging, and never actually starts the installation.
My computer freezes up, and I end up having to reboot my PC.
Anyone experience this?

Business Objects Edge 3.1 Linux Installation

Hi,
I just want to ask regarding the installation of Business Objects 3.1 to Centos (linux 4.7)
Upon installation I encounter this error message.
Linux: Your system is missing required components (STU00120):
Missing patch: unsupported.linux.release
If you continue your installation may not work correctly. (STU00109)
Please press Enter to continue...
Patch checking complete
ls: DISK_*: No such file or directory
Too many DISK_ ids in the same directory (STU00086)
Please copy each CD in a separate directory (STU00087)
(ERROR: STU 00006).
Can anyone help me with this.
Thanks!

Hi,
If you have copied the installation files locally, then make sure ALL the files are copied. From the error it looks "DISK_1_1" file is missing from the directory.
Thanks,
Bala

Problem Installing Business Objects XI 3.1 SP2 on AIX 5.3

Hi,
We installed Business Objects XI 3.1 first on AIX 5.3 and everything worked fine.
Once we apply BO XI 3.1 SP2 patch (by running the install.sh script from the
BO XI 3.1 SP2 install bits) onto the Business Objects XI 3.1instance, the following error
[error] Errcode 1: gzip -dc "/apps/truecomp/boXI31-temp/xi31_sp2/pkg/jdk00000.tar.gz" | /bin/tar xvfb - 1
during the installation ( when we checked, the package "jdk00000.tar.gz" contained mostly some libraries
that are already existing under the installed java/bin directory, the error is likely due to tar command can't
overwrite the existing files there), and it seems that the library files in "jdk00000.tar.gz" package are same as
the existing files under java/bin directory. So this error may not matter (just our guess).
The real problem for us after installing BO XI 3.1 SP2 is that, the tomcat log (file name "catalina.out") throws
the following exception and tomcat can't start up, so we can't log onto CMC anymore. Anyone know if this is
a known issue or any solution or workaround? The frustrating thing is that, SP2 can't be uninstalled (
it likely thinks SP2 was not installed successfully), and this whole BO XI 3.1 instance is not usable anymore,
we have to remove the whole thing altogether (no way to remove just SP2 part).
=============Tomcat error log from ""catalina.out" after installing BO XI 3.1 SP2============
New org.apache.struts.action.ActionMapping
10-07-10 17:28:19:306 - session.ManagerBase Thread [main]; IOException while saving persisted sessions: java.io.FileNotFound
Exception: /apps/truecomp/BOXI31/bobje/tomcat/work/Catalina/localhost/BusinessProcessBI/SESSIONS.ser (A file or directory in the path name does not exist.)
java.io.FileNotFoundException: /apps/truecomp/BOXI31/bobje/tomcat/work/Catalina/localhost/BusinessProcessBI/SESSIONS.ser (A file or directory in the path name does not exist.)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:205)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:96)
        at org.apache.catalina.session.StandardManager.doUnload(StandardManager.java:488)
        at org.apache.catalina.session.StandardManager.unload(StandardManager.java:462)
        at org.apache.catalina.session.StandardManager.stop(StandardManager.java:666)
        at org.apache.catalina.core.StandardContext.stop(StandardContext.java:4358)
        at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:892)
        at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:1164)
        at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:1135)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:312)
        at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
        at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1054)
        at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1066)
        at org.apache.catalina.core.StandardEngine.stop(StandardEngine.java:447)
        at org.apache.catalina.core.StandardService.stop(StandardService.java:512)
        at org.apache.catalina.core.StandardServer.stop(StandardServer.java:743)
        at org.apache.catalina.startup.Catalina.stop(Catalina.java:601)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:576)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:618)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
10-07-10 17:28:19:311 - session.ManagerBase Thread [main]; Exception unloading sessions to persistent storage
java.io.FileNotFoundException: /apps/truecomp/BOXI31/bobje/tomcat/work/Catalina/localhost/BusinessProcessBI/SESSIONS.ser (A file or d
irectory in the path name does not exist.)
=============================

Just want to add to the original question that:
the directory (in the error stack from tomcat)
/apps/truecomp/BOXI31/bobje/tomcat/work/Catalina/localhost is NOT even existing on the
AIX server which installed BO XI 3.1 SP2.
Would really appreciate any comments on this problem, especially from SAP support team.
We are really stuck here.
Thanks.

Going from Crystal XI to Crystal 2008 (Business Objects Edge).

Hi. I currently use Crystal XI use BusinessObjects Enterprise XI Release 2 to schedule and run my (our) reports.
I rang the customer support line and they said my questions were best tried out here in the forums.
I currently have five licences for Crystal XI.
I am looking at looking at going over to Crystal 2008, which comes in the Business Objects Edge, standard package.
I had a few questions about doing this and I was hoping the community will be able to assist with.
1. If I go ahead with Crystal 2008 will it need to totally replace my Crystal XI set up? For example could I have some of my staff using XI, and other staff members using 2008, but be able to schedule (and save) the reports centrally from my existing Business Objects Enterprise server?
2. Or would it be simpler to roll out Crystal 2008, via the Business Objects Edge standard package, and migrate the reports from XI to 2008, and in doing so totally replace the use of Crystal XI altogether?
- Are there compatibility issues with migrating reports designed in XI into 2008?
- If so was the quickest solution to rebuild existing reports in 2008?
- Is it simple to do? (say as simple as re-opening the XI reports in 2008 and clicking save?
I appreciate any comments in advance.
Hab.

The 2nd option is the one officially supported by SAP.
Regarding the XI reports stored in the XI R2 repsoitory:
You should just install BO Edge 3.1 on a new server and migrate your XI R2 repository contents into the new installation. YOu can use the ImportWIzard for this.
Regarding local XI reports:
Local XI reports can be migrated by opening them using the CR Designer 2008 and just saving them back to the local filesystem.
BTW if you run into problems with a report which was migrate it as part of the XI R2 repository you can also try to open it from the Edge 3.1 repository using the CR 2008 Designer and save it back again.
Regards,
Stratos

Business Object 3.1 Edge Series Installation Problem

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