Business Objects 6.5 Duplex printing issues

Post Author: steve.sr
CA Forum: Deployment
I have a report with sections by location(i.e. SL, CH, etc.). My issue is that I need for the new section to print on its own page. I keep getting CH printing on the back page of SL. Please assist. Is there ayone else that has came across this problem.

No, it is not.
If you search this forums you will find a lot of posts about Win 7 compatibility.

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Can anyone help me troubleshoot duplex printing issue to Xerox 8560 phaser?

Solution may be found if you search in the "More Like This" section over in the right column and by contacting Xerox tech support.

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I have read through all of the previous questions, and can't seem to resolve my problem here.
I am using Acrobat 8 Professional (8.2.2). I have created a PDF from a Powerpoint presentation. I need to be able to send this to someone else and have them view it on screen with the correct orientation, and also duplex print it correctly, as all of our company printers default to duplex printing (to save paper). However, since the person who prints it is going to staple it in the upper left hand corner, it really needs to be duplexed to open along the left edge (the short edge of the paper).
When I first bring up the print screen the document has the incorrect orientation; i.e. it shows a thumbnail of an 8.5 x 11" page in portrait orientation, and my content is reduced in size to fit the 8.5 width. I think this is really the issue at hand--for some reason, even though the page is set up in Powerpoint as a 8.5x11 landscape oriented document, when it exports to the PDF format, that orientation doesn't hold.
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I hope this is all clear...and that someone can offer some advice.
Thanks!
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P.S. Just in case it makes any difference, I am running Windows XP Professional and am using the Microsoft Office 2007 software package. Because the company has multiple different printers throughout the company, I need a solution that will work without regards to the specific printer driver.

I am having the exact same issue. The setting of "Auto-Rotate and Center" has no affect.
Do I have to rotate the odd pages 180 so they are upside down in the PDF, but print correctly?
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Basically if I have a report with groups a, b, and c. The output should be:
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4th page - C1/C2
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So I've actually tried to do this and it doesn't seem to work. From Oracles FAQ's:
"I am printing statements on a double-sided stationary capable printer. To ensure that each new statement starts on a new physical piece of paper, I need to add a blank page if the previous statement had an odd number of page sides. How can I do this?
Place an invisible boilerplate line before the repeating frame that contains your data. Give it a Page Break before and anchor it to the repeating frame. Then write a format trigger that only prints the boilerplate object (and thus the page break) if it is an odd page number. "
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begin
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Its a attglobal.net account. and as far as I know there are no funny account requirements or settings like some of the bellsouth and att.net discussions have had.

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I'd like you to make sure that you are using CR version 12.2.3.456. To get to this version, you need to apply SP 2:
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
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evollowitz wrote:
...and someone on this forum will know the trick.
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Has anyone found a solution for duplex printing from OS 10.8 to Xerox Phaser 8560?

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The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Business Objects 6.5 Duplex printing issues

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