Business one gets hanged

When ougoing payment for BILL is done, the system gets hanged..What can be done regarding this?

Sometimes it happens that clients are not able to do deliveries or inventory transctions...
We could identify that it happens when the finance user makes entries in the outgoing payments.
That user has to log off the machine or server has to be shut down, only then others can use the system..
Business one gets hanged.The network is fine...

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