Business Phones - Nokia Still Dont Get It!

Question

I've recently moved from a Blackberry to Nokia E5. I mut say that my new Nokia has everything the Blackberry does, except I was surprized to find that Nokia has learnt nothing from Blackberry's success.
The email application on the E5 is nothing short of completely useless.I've tried both the regular email and push email and both fall seriously short. The regular email takes hours to download a single message and the phone keep prompting you to select your preferred connection and there are all these prompts like, "connecting", "disconnecting", "loading". The blackberry has none of these prompts...
I also tried the Nokia push email service hoping that I wouldn't have to sit for hours just to load one single email. After signing up on the website, I tried to enter my work IMAP and SMTP settings. During the setup, I didn't see the option to use StartTLS, only SSL. In any case, the first time I set it up, the Nokia website could not connect, the forth time it connected, I received an SMS on my phone. I clicked on the SMS and lone behold I started receiving email messages.
From a user interface standpoint, the Nokia push email service is definitely nowhere near the usability of the black berry. For instance, the email headers take up the whole screen. You have to scroll down on every message to see the message content. This is a pain if you just want to flip across your messages to see if there is anything important available. Furthermore, I am not sure why they bother with the download original html message, since Nokia's phone seems incapable of actually retrieving a message dispite the fact that I am on a 3G network with fast Internet browsing configured. Also, you can clearly see that Nokia's email application is retrofitted to support push email but is not designed from the ground up to support push email.
Getting the feeling that my E5 might not be a total write off, I thought I'd try setup my girlfriends state of the art Nokia phone. Curiously, when we subscribed with her phone, we did not receive an SMS, the Nokia web site just showed her account status after signing up.
Anyway, on my phone, after about 30 minutes, I noticed that Nokia's push email service just stopped working. It simply stopped sending emails. It seems even though I might be tempted to overlook the shortcomings of Nokia's push email service, it doesn't even work.
Conclusion: (1) five years later, Nokia still does not have a grasp on one of the most important applications for business users, namely push email. I find this absolutely, astounding since it is just an easy concept to understand. Are Nokia engineers actually thinking at all?
(2) Nokia push email service is time consuming and difficult to setup
(3) Nokia's push email service doesn't work
(4) Nokia's push email service is a retrofit on a useless email client
These facts, make the Nokia wholely inadequate for business use. Its no wonder they are getting pummelled in the market.

Answer 1

I managed to get push email working by installing Emoz.... a Symbian application that seems to work better than Nokia's push email. Still, I feel that Nokia makes excellent phones, but its time someone banged them in the head so that they can finally understand what their customers are really looking for re: push email. In my mind, there is little point in having a standard email client in a phone at all. Push email is absolutely essential. And it is essential to get 100% right to win in the marketplace.