Business Preorder - Lack of Support

I wanted to express my disappointment with the lack of support from Verizon. I decided to take part in the iPhone 6 preorder Friday Morning. I got my order in at 2:14am Central or 12:14 pacific. This was only 14 min into the preorder. I took screen captures of the summary page and of the status of the model when I placed the order. For some reason there was an error with my order. This error had nothing to do with my side but rather Verizon. Our account page indicates a 9/19 delivery but at 12:57pm on Friday we received an email saying that the date was 10/21. I have been trying to get an answer since Friday afternoon and this was the response that I got back. I can understand making mistakes but the unwillingness to make things right is what frustrates me the most.
As you can see from this screen shot the order was placed 14min into the Preorder.
After the order was placed I took a screen shout of the inventory page.

Hi Christine,
but in the BC case you need to remember one more thing...
JDK 1.3
from java.sun.com
J2SE 1.3.1 has begun the Sun End of Life (EOL) process. The EOL transition period is from Oct 25, 2004 until the General Availability (GA) of the next Java version, Java SE 6 (code name Mustang).
so even if SAP will provide any updates it may not
work with unsupported java right ?
and java SE 6 will probably be sooner than
end of BC support I believe
Regards,
michal
<a href="/people/michal.krawczyk2/blog/2005/06/28/xipi-faq-frequently-asked-questions">XI FAQ - Frequently Asked Questions</a>

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    However, I am logged in to both with the same user id.
    Then, how to get to  my subcriptions I posted in each forum?
    Although I  log in to the 'HP Enterprise Business Community ' and Consumer Support Forums' with  same user name, when clicking on my user name while logged in to 'Consumer Support Forums'. , then I only noticed my posts posted at this forum. However, thos  posted in HP Enterprise Business Community, I didn't find them. To see them, then I must click on my usename while  logged in to HP Enterprise Business Community.
    Could you please confirm this for me?

    The Enterprise and Consumer forums are separate communities.  Even if you use the same username, you need to go to them separately to view your subscribed threads.
    smkranz
    I am a volunteer, and not an HP employee.
    Palm OS ∙ webOS ∙ Android

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