Business Process Monitoring - Monitoring Types Nodes missing

I am making the setup of the Business Process Monitoring. I have created a scenario, a process and a step. Bui I have a big problem I am not able to solve: when I select a monitoring type for the step I have created (e.g. Application Monitor, Background job, Dialog Performance etc), I know that a subnode should appear under the step node but in my case this does not happen and I am not able to configure the monitoring type (No subnode appears under the step node even if I select all the monitoring types).
Someone knows which is the problem? Is there some missing configuration or it could be a Support Package problem.
I will appreciate your help so much. Please, do not esitate to contact me for any further clarification.
Thanks
Antonello

Hi,
in the workflow definition you can suppress the node to be listed in the Monitoring. Check the the relevant nodes please.

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