Business Role, Technical Profile, Application, Start Page in UI for service

Hi CRM 2007 gurus,
I have made all the settings in accordance with C04 to use the UI for the services role (copy of business role SERVICEPRO). Created the relevant PFCG role and a position in the org model; with a user and the business role assigned to the position. But I am getting an empty page on login.
Then I changed the technical profile from DEFAULT to DEFAULT_IC; then it started giving an error "Permission denied".
I then changed the start application to CRM_UI_FRAME and the start page to DEFAULT.HTM; then Internet Explorer started exiting on its own after the login.
Can someone pls tell me what is amiss. Do I need to include some specific application and page as the "Startup Application" and "Start Page" in the technical profile (these are currently blank for the technical profile DEFAULT attached to the concerned business role).
Points to be won; kindly help asap.
Regards,
DP

Hi Deepak,
few cents that might help:
- Your problem is definitely not related to authorization issues. (easily derived by the nature of the error message and the point where it occurs (CL_BSP_WD_STREAM_LOADER))
- The error message you received is being raised when CRM UI runtime tries to load a runtime repository. In case a runtime repository of a component has dynamic parts (e.g. the shell part itself), the repository is being loaded by the system via HTTP or HTTPS, depending on system settings. This results in the system sending a HTTP(S) request to itself.
Now, there are two likely reasons for this going wrong:
a) the system cannot "see" itself on the network (hosts problem, reverse proxy sceanrios, etc.)
b) the runtime repository doesn't exist at all (ressource doesn't exist). This sometimes happens if component enhancements are active in a client (customizing settings) but the respective enhancement component (development objects) haven't made it into the system.
c) In your case we can rule out this one: the SICF service for the UI component is not active - in that case the response would likely have been something like "Access forbidden" and you confirmed already all SICF services being active
To get more clarity, you might want to proceed as follows:
- Set a breakpoint in the line mentioned in the error message. You can access the source code of the releavant method using SE38 even though the include name looks pretty scary in the message (CL_BSP_WD_STREAM_LOADER=======CM02 or so).
- In the debugger, check the name of the URL that had been tried to access (The variable should be available some lines above the breakpoint where the request gets sent).
- try to access the same URL directly from your browser.
Now, if you still don't get a valid response, b) might be the case. If you get an XML file back, a) might be the case.
Good luck!
Peter

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