Business Role

Hi,
When changed the Business Role to Service Professional in the Position in the Organisation but it is not showing any impact in the Web UI screen. It is still showing the same earlier one--> Sales.
I would highly appreciate if someone helps to resolve this issue.
Regards,
Sri..

Hi Sri,
Ruby is right, when user logs into WEB UI, system will scan if there is a parameter value for CRM_UI_PROFILE in SU01/SU03. If you maintain that, that will be be used.
However, in production environment, if you won't be populating value for parameter CRM_UI_PROFILE for users, but rather changing BRoles in the Organizational management thru positions, just changing BRole on the position is not enough.
After that, you must run user compare, so that system run Role Reconciliation and Profile Compare.
Or go into SE38, and run program PFCG_TIME_DEPENDENCY.
You can also do it thru PFCG. If you know PFCG name that corresponds to BRole name that you just assign in the Org. Model to your user, navigate to transaction PFCG, and put that PFCG.
Then select "User" tab, and do "User Comparsion" button.
Let me know if it helps.
Regards,
Vadim.

Similar Messages

Error while creating Business Role

Dear Frnds,
I am working on webclient , am trying set a Business Role of my own .But it say "You Cannot Assign one PFCG role to different business roles" .As when i copy the standard business role to that role there is no PFCG role assigned. Here i tried copying IC web Manager and do .
Can anyone guide me to solve this.
Appreciate your Help and Thanks in Advance.
Cheers
Ram

Guys,
I got resolved , Follow the Note :-1077251.
Thnxs
Ram

Assigning Business Roles - No such task exists

I am trying to create a user ID and assign a Business Role in the process. The attribute that I am using is MXREF_MX_ROLE. It is defined as a multivalue system attribute with a data type of entry reference and the reference type in MX_ROLE.
From my workflow task, I can select the role from the selection window but when I click OK to save to the identity store, I get an error "You have tampered with the params". From the Monitor UI, I see the message "Failed setting value for attribute Member of Role. No such task exists"
I have a Modify User task that uses the same attribute. When I attempt to use it, I get the "Failed setting value for attribute Member of Role. No such task exists". But I do not get the "you have tampered with the params" message.
I am only trying to set this in the identity store right now. I am not yet ready to provision to my ABAP system.
Any assistance is appreciated.

Hi Lori,
in case you have linked privileges to your role, SAP NW IdM searches for tasks in the related repository (as stated in the attribute MX_REPOSITORYNAME of your privileges). Type in the ID of some test tasks in the repository constants MX_DEPROVISIONTASK, MX_PROVISIONTASK and MX_MODIFYTASK and see if it works.
Otherwise, there could be a missing relation the other way round from the role to the user. See if there is a MXMEMBER_MX_PERSON attribute in your role.
Best regards,
Nils

Individual Account Creation in IC_AGENT business role.

Hi,
After system got upgraded from 6.0 to EHP1, marketing attributes are not working as expected.
When i create an Individual Account type in ZIC_AGENT business role, it gets created successfully but its marketing attributes are not getting set when i check in the Account overview.
There is a BADI implementation of "BUPA_GENERAL_UPDATE", i debugged and found that in FM "CRM_MKTBP_READ_KSSK_AUSP", system is trying to get the attributes from table "ausp"
      select * from ausp into table et_ausp
          where partner_guid = lv_guid
          and klart = 'BUP'.
I think, somewhere configurations are not done correctly. But i am aware where i check all these configurations for markting attributes corresponding to BP. If you know then please let me know.
Thanks
Raman.

Hi,
You can check it in ,
MARKETINGPRO ( business role ) -> Marketing ( work center ) -> attribute Sets
search for the specific attribute/attribute set. go to OV page ..there will b check box for person and organization.
Regards
Sandeep Kumar B

Getting error in IC agent business role while loading components.

The user has been allowed and access to all business role.user are using all business roles but when user click on the IC agent business role the following error arise.
Cannot display view CRMCMP_BPIDENT/BuPaMultipleLayoutVS of UI Component CRMCMP_BPIDENT
An exception has occurredException Class CX_CRM_GENIL_GENERAL_ERROR - Component set CRMIC_DEFAULT cannot be loaded with BP_APPL+EMPTY+IC_ACCT_ID since multiple object definitions exist for component SO2
Method: CL_CRM_GENIL_INTERNAL_MODEL=>LOAD_COMPONENT_SET
Source Text Row: 124
Initialization of view CRMCMP_BPIDENT/BuPaMultipleLayoutVS of UI Component CRMCMP_BPIDENT failed
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BPConfirmedPartners.MainWindow in component CRMCMP_BPIDENT could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Cannot display view CRMCMP_BPIDENT/BuPaMainVS of UI Component CRMCMP_BPIDENT
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BPConfirmedPartners.MainWindow in component CRMCMP_BPIDENT could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Initialization of view CRMCMP_BPIDENT/BuPaMainVS of UI Component CRMCMP_BPIDENT failed
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRMCMP_BPIDENT/BuPaMultipleLayoutVS in component CRMCMP_BPIDENT could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Cannot display view MainWindow of UI Component CRMCMP_BPIDENT
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRMCMP_BPIDENT/BuPaMultipleLayoutVS in component CRMCMP_BPIDENT could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Initialization of view MainWindow of UI Component CRMCMP_BPIDENT failed
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRMCMP_BPIDENT/BuPaMainVS in component CRMCMP_BPIDENT could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Cannot display view CRM_UI_FRAME/WorkAreaViewSet of UI Component CRM_UI_FRAME
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BPIDENT.MainWindow in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Initialization of view CRM_UI_FRAME/WorkAreaViewSet of UI Component CRM_UI_FRAME failed
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BSPWD_BASICS/WorkAreaHostViewSet in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Cannot display view CRM_UI_FRAME/MainWindow of UI Component CRM_UI_FRAME
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BSPWD_BASICS/WorkAreaHostViewSet in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Initialization of view CRM_UI_FRAME/MainWindow of UI Component CRM_UI_FRAME failed
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/WorkAreaViewSet in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Cannot display view Root.htm of UI Component CRM_UI_FRAME
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/WorkAreaViewSet in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
An error occurred during initialization of the application
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/MainWindow in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
I could not able to diagnose the error from where it is coming and I goggled lot but did not find anything about the above cited issue .
if any of you can help me to solve this soon it will be highly appreciated .

Hi,
I am not sure if this appies here. You might check
SPRO->CRM->crm cross-application components->
Generic interaction Layer/Object Layer ->
component-specific settings->
define simple objects
For these objects 2 rules apply:
1. 'search object name' can only be used once.
2. 'search object name' should not have the same name as any 'object
name'.
Do you have any entries, which break these rules?
If it is related to component enhancement, note 1122248 might help.
Best Regards,
Sigrid

Using fact sheet 'BP_ACCOUNT_FS' in IC business roles

Hi experts!
I have a requirement to customize the fact sheet in IC business role, where the 'ICCMP_AFS' fact sheet always opens. But I need all the assignment blocks and information that is in 'BP_ACCOUNT_FS' fact sheet.
So, is there any way to make that in IC Business Roles there was fact sheet 'BP_ACCOUNT_FS' but not 'ICCMP_AFS'?
This question is extremely important for me.
Thanks in advance,
Andrew.

Hi, Chimalwar!
What I've done:
1. Defined logical link 'ZIC_AFS' in transaction CRMC_UI_NBLINKS, by copiyng it from standard 'IC_AFS'. I only changed the parameter and put it 'BP_ACCOUNT_FS'.
2. Define Profile (choosed the profile I need) -> Define Generic OP Mapping
Choosed my navigation bar profile and made the following customizing:
Object type: FACTSHEET
Obj.Action: B Display
Use target: nothing checked
Target Id: nothing selected
Use Link: checked
LogLink ID: ZIC_AFS
3. Transaction 'BSP_WD_CMPWB', Component: BSP_DLC_FS -> Component structure browser -> Views -> BSP_DLC_FS/factsheet. I've created my own configuration, copying it from standard 'BP_ACCOUNT_FS':
Config key: my own, for my business role
Component usage: <DEFAULT>
Object Type: 'BP_ACCOUNT_FS'
Object Subtype: <DEFAULT>
After confirming Business Partner I can see the fact sheet I defined.
But my task was to see the fact sheet of the business partner when I select it in a call list, before I confirm it. And there was ABAP.
Regards,
Andrew.

Mapping between ICProfiles in CRM 5.0 VS Business role in CRM 7.0

We're upgrading CRM Webclient UI from CRM 5.0 to CRM 7.0. As per Upgrade Master Guide, there is listing of Migration activities. We're working on Migration Activities for IC Profiles in CRM 5.0 to Business Role in CRM 7.0.
Please advise us how to do mapping to set up Business Profiles on the basis of IC Profiles in CRM 5.0
Thanks,
Saeed

This issue has been resolved. MAy be closed.
This is manual mapping process

CRM 7.0 How to create Business role & generate

Hi Team,
Can you please let me know some breif idea about CRM 7.0 security guide.
How to created Business role is this part of functional activity?
Whats the role of Technical colleagues BASIS guys in CRM 7.0 security .
Please help me to get some document regarding business role creation , generation , assignment & authorization checks in CRM 7.0.
Thanks & Regards,
Vyash Mishra

Hello Viyash
I will add the most important information for generation of business roles and assignment of authorizations to users.
You must first create the PFCG roles. PFCG role is built based on the Business Role.
Please see documentation in : SPRO
SAP Implementation Guide => Customer Relationship Management
UI Framework > Business roles > Define Authorization Role
Then the PFCG role can be assigned to the business role in
SAP Implementation Guide => Customer Relationship Management
UI Framework > Business roles > Define Business role
Finally you must assign business roles to Organizations or positions in organizations in
SAP Implementation Guide => Customer Relationship Management
UI Framework > Business roles > Define Organizational Assignment
The users that are assigned to such organizations / positions will be therefore linked to the business role.
With the previous steps the users will have the authorizations that are assigned to the PFCG profile that is linked to their business role.
Business roles are the main way to configure authorizations for users in CRM but you have more options that give you flexibility.Each business role has assigned one PFCG role, but the relationship between business role and PFCG role is not strict. You can even assign a dummy PFCG role to a certain business role in business role customizing and then go to transaction PFCG and assign other PFCG role(s) to the users that are assigned to that business role.
I would say that the previous tasks must be performed by the basis team but in cooperation with the functional team
Best Regards
Luis Rivera

Copied SALESPRO business role in CRMC_UI_PROFILE, but odd results show.

I have created an new role (Z_SALESPRO) using transaction CRMC_UI_PROFILE. The copied role had all objects copied and I can see that it has the Nav Bar profile of 'SLS-PRO', which is the same as the role 'SALESPRO', being the one that I copied from.
When I log in using the WebUI I can choose the new Z role, but it does not display the 'Create' section in the Nav Bar. This is section that displays next to the 'Recent Items' section of the Nav Bar and has option like 'Appointment, Interaction log, task,E-mail. contact, Lead,Opportunity and Quotation' shown within the boxed area.
If I use the SALESPRO role when logging into the WebUI I do get to see the 'Create' section, and yet the role and Nav Bar settings are IDENTICAL.
Could this be some kind of authorisation issue, or is this problem down to something else?.
Jason

1. go to crm>ui framework>business role>efine business role
2. select your Z business role
3 in the left panel choose option "Adjust direct link groups"
4. check if they are marked as visible (sometimes when coping business roles, this isnot copied)
5. next select direct link group and click in left panel on sub node "Adjust direct links"
6. check also for this level if they are marked as visible
reagrds.

Technical names in Business Role selection screen

Hello,
When I log on to the WebUI I get the selection screen for the Business Roles (correct because I'm assigned to multiple).
But in the selection screen the Technical Names of the Business Role is hown too and I don't want to show these to the users.
So does anybody know how we can disable showing the technical names in the business role selection screen?
Can it be done in BSP crm_ui_start > Page Fragments > selectBusinessRole.htm Selection of Business Role? If so, what do i have to change?
Thnx!
Regards,
Joost

Hi Joost,
This technical information is the tooltip that is comming from the following line.
crm_ui_start > Page Fragments > selectBusinessRole.htm
at line no 29
tooltip="<%= profile_detail %>"
If you can remove this line then technical information, that comes up when you do mouse over the role description, wouldn't come.
Regards
Ajay

Copied Business Role in Solution Manager ITSM

Hi All
This is eunhwa.
I have a question regarindg copied business role in Solution Manager ITSM.
To copy business role, I copied technical roles Navigation profile, configuration key and PFCT Role ID. And then I copied
a business Role. And assign copied technical roles to copied business role.
And I changed Direct link group UI. For example, in copied business role ZSOLMANPRO, There were many
direct links, I only left ‘incident’ and ‘problem.
However when I selected incident’ in direct link, there was no transaction ‘zmin’ assign. I couldn’t create a incident.
Why this error happened? Is there anything which I miss?
Thanks.
Best Regards,
Eunhwa Park

Hi,
Well, there are multiple things you can check.
1. If you are using IE
You have to add the page/pop-up to the compatibility mode of your Browser.
IE -> EXTRAS -> Settings for Compatibility Mode -> Add -> Refresh the CRM WEB UI
2. Check if you had assign SM-CREATE in the ZSOLMANPRO Navigation profile. (In Assigning the direct link groups to Nav. Bar profile.
3. Check whether you had authorizations for ZMIN in PFCG profile.
4. Additionally check
1905448 - How to restrict the suggested transaction codes when creating an ITSM
Incident using CRM Web UI - Solution Manager
5. In define transaction types corresponding transaction types are active. (In SPRO under solman ->Capabilities->ITSM-> Transactions)
6. Check the copy control whether they are fine. (In SPRO under solman ->Capabilities->ITSM-> Transactions)
7. Ensure that the transaction type's channel definition in customizing is set to 'CRM Web-Client UI'
If your issue is still not resolved yet, please paste the error/screen you are getting.
Regards
Rishav

Business Role and PFCG Role

Hi all,
I am new to CRM 7.0 Can someone explain What is a Business Role in CRM 7.0 and what is the relationship between Business role and PFCG role. What is the transaction Code to create a Business role.
And also I heard that there is no PCUI in CRM 7.0. Is it true and if so what is used in place of the PCUI
Thanks.
Neha.

Neha,
Next time please do a search in this forum on business roles, and you would find many topics discussing this information more completely. I'm locking this thread due to it fact that this question has been asked many times before by many different people.
These threads explain the topic in more detail:
Re: Reg: Business Role
Assignment pfcg-role to user and assignment pfcg-role to business role
Thank you,
Stephen

Business role in IC

Hi experts,
I have a confusion on understanding Business Roles in interation center.
scenario:
call center set up is there with 100 CSR's, where everyones role is same.
here my confusion is Do we have to create different business role for each CSR or, only one role we can assign to Org for all the users.
if am assigining one role to all users how it is going to differentiate with each other.
Ex: one CSR created Search criteria differently and other created differently, like if 100 creating, will all 100 search options will be available to all ? if yes searching this search criteria itself is a problem ?
how about the recent items.
If we are using only one business role, how we are going to differentiate b/n the users.
How the Business role concept used in IC ?
Regards

Hi,
Thanks for your reply.
Here is the scenario am explaining again:
call center set up is there with 100 CSR's, where everyones role is same.
1. here my confusion is Do we have to create different business role for each CSR or, only one role we can assign to all users(as i know we can assign from Org)
2. if am assigining one role to all users how it is going to differentiate with each other users.
Ex: one CSR created Search criteria differently and other created differently, like if 100 creating, will all 100 search options will be available to all ? if yes searching this search criteria itself is a problem ?
3. how about the recent items.
4. If we are using only one business role, how we are going to differentiate b/n the users.
How is the Business role concept used in IC ?
My confusion is with Business roles, how this is differentiated b/n the users if it is only one role.
Thanks in advance.

Business roles in GRC AC

Hello,
Is it possible in SAP GRC AC to create so-called business roles like in SAP IdM. This roles are not assigned to any backend system but derive backend system roles. The aim is to create set of roles that consist of roles in different backend systems.
As I understand role mapping can't fully implement this functionality, because main role is assigned to backend system.
Thanks,
Yakov
Edited by: Yakov Silin on Feb 24, 2010 7:00 AM

Hi Yakhov,
I was wondering if this is your dilemma. We want to use this role mapping feature for the purposes of adding an Enterprise Portal role for every ABAP role that gets approved for the user in an ABAP component system (i.e. ECC, BW, CRM etc). We will have a 1:1 mapping of Enterprise Portal role to ABAP role defined in the role mapping section in GRC.
- We want to set up the workflow in such a way that the main role (ABAP role) is the only role that needs to be approved. The dependent role (Enterprise Portal role) should be added or not added based on the approval or denial of the main role (ABAP role). In other words if the role owner for the abap role approves the abap role, then both the abap and EP role will be provisioned by GRC and if the role owner rejects/denies the role, then neither the abap or EP role will be provisioned by GRC.
Is this similar to the challenge you ar facing?

SAP Technical roles and IDM Business roles mapping

Hi Guys
Just wondering if there is an easy way to export SAP Positions and create them automatically as Business Roles in IDM and the SAP technical roles that are related to that corresponding position into privledges assigned to that Business Role. Or am I going about this the wrong way? What do you normally do in terms of getting all your sap technical roles from the sap system and assigning them to business roles in IDM. Any help on this is much appreciated?
Cheers
Leo

Thanks Matt,
I think get I the picture now
One thing that I am still not sure about is how the sap abap technical roles or profiles are provisioned through workflow
Here is what Ive done so far
1. HCM data loaded into productive identity store via vds
2. Did an initial load of the abap system into the productive identity store (now the technical roles and profiles are loaded as privileges in the idstore)
3. Through workflow I select a user that already has an abap account and assign that user some additional sap technical roles, for e.g. sap_all and sap_new. The corresponding privileges for these roles are namely PRIV:PROFILE:ECX:SAP_ALL and PRIV:PROFILE:ECX:SAP_NEW .
4. For the provisioning to occur so that these new privileges are reflected in the ABAP system for this user, I have used the setABAPRole&ProfileForUser task from sap provisioning framework folder and set it as the add/mod/del event task for the MXREF_MX_PRIVILEGE attribute. That way whenever a privilege is added to a user account the setABAPRole&ProfileForUser task will run and the sap_all and sap_new profiles will be added in the backend. This way I can avoid setting a provisioning task for each abap privilege that gets loaded.
But it should be obvious now that there is a flaw with this kind of setup, because all non abap privileges that get added or removed will trigger the setABAPRole&ProfileForUser task anyway because the privileges use the same attribute i.e.MXREF_MX_PRIVILEGE. So it brings me to the question how do you provision abap technical roles or profiles through workflow without setting a provisioning task for each abap related privilege.
Thanks again for all your help!
Leo

Business Roles not getting refreshed in UI

Hi,
When I log in to the Web UI, I can see all my roles.
Now when I delete a Position/user assignment in the org model, I would assume
not to see that role when I log on to the BSP application.
I'm completely coming out of the application to reflect my changes.
My questions would be
1. How to delete a business role
I've tried removing the complete position itself but I can see the roles
I even tried clearing the browser cache but not luck, I'm using Firefox.
2.I wanted to try a different browser, can somebody tell me how to change the browser
3. For the other roles when I login I get an Interaction centre page with most of the screen blank.
I've checked all the links
I did try other solutions mentioned in other threads.
I'm new to this version as well.
I'm following c04 and CR580.
Please do tell me the missing config.
Another point is that I've SAP_ALL role
Points will be given
Thanks in advance
Regards
Deepak
Edited by: deepak nair on Oct 28, 2008 3:39 AM

Hi Deepak,
1. Did you copied SALESPRO business role to ZSALESPRO business role?? If yes, delete ZSALESPRO business role and
again copy SALESPRO business role to ZSALESPRO1 - reason may be by mistake you have copied IC_AGENT or IC_MANAGER to ZSALESPRO.
2. To make your life easy with PFCG roles -
2.1. I suggest you to copy standard Sales Professional role to "Z" role
(eg: SAP_CRM_UIU_SLS_PROFESSIONAL to Z_SAP_CRM_UIU_SLS_PROFESSIONAL) and generate the profile.
2.2. Add role SAP_CRM_UIU_FRAMEWORK (copy of it eg: ZSAP_CRM_UIU_FRAMEWORK)
2.3. Add these roles to your User along with SAP_ALL (or Z_SAP_ALL) and SAP_NEW
3. Add your User to Employee
4. Add your Employee to the Position in Org. Model
5. Select PFCG Role ID = Z_SAP_UIU_SLS_PROFESSIONAL in your business role (ZSALESPRO1)
6. Extend your Position with Business Role (PPOMA_CRM -> double click on your position -> select GOTO -> Detail Object -> Enhance Object Description) -> highlight business role -> click on create info-type -> select your business role (ZSALESPRO1) -> save
7. Clear the browser cache (delete temp. internet files) and delete cookies
8. Log on to WEB UI with your user and password...
I am sure that, if you follow this - you will active WEB UI without any problems. If still you have problems, let me know....
Cheers,
Peter J.

Business Role

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