Business rule takes time to open

Hi,
Business rule takes much time when trying to open it.
I'm new to essbase. Can any one tell in which log i can get the information like why it takes much time like that.
Thanks
Kumar

we are facing this issue for particular user. In the same system, we tried with two different users. for 1st user that BR is opened in a minute, but the same BR took around 20mins to open for 2nd user
OS - Window XP
EAS version - 9.3.1
Example
A is 1st user --> XX business rule took 1min to open
B is 2nd user --> XX business rule took 20mins to open
Here both the users are having same access on the BR and the applications
Thanks
Kumar

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