Business Transaction Search for Inbox In SPRO
Hi,
I am creating my own Index Table for Transaction Search in SPRO to optimize the search performance. This will be used in icweb client Inbox Search.
I will remain all standard search fields and some customizing ID fields.
In the SPRO, I would like to add all fields into the Flat Structure.
For example: to add standard search field "Category", I can get it from "CRMT_ORDERADM_H_IX" - "PROCESS_TYPE".
But for some standard fields such as "Account", "Responsible Employee", "Time Period" and "Assigned To", I could not find the right field.
Does anybody know about this? Deep appreciation for that.
Thanks in advance.
br,
ginnie
Hi,
These different searches refers to the organization assignments and the partner functions assigned to the transaction (Service Ticket). Like for ME the system will look for all the tickets in which employee responsible is assigned as your BP.
Similarly for My Team ,My Group and My resp group will look for the Org model in CRM and display the results accordingly.
In the result list if you want to display the Service Employee Group Column then goto the Personalize button and make that column as Display.
Regards,
PP
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Visit the following link for more information:
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Reward points if this is helpful.
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