Business transactions

Hi Experts
What is business Transaction?
What is the major difference between Copy control and Follow-up Transaction?
Where we are maintain Follow-up transaction in IMG
Thanks
Mahi

Hi Mahi,
Please find the answers to your questions from SAP documentation itself:
1. The business transaction concept has the following meanings:
- A business transaction can cover several business cases, for example, sales order and contact.
- There is a similar interface for processing all types of business transactions. There is a strict split between the user interface and the processing of transactions.
- Similar functions are available in all types of business transactions.
A business transaction expresses a business interaction with a business partner.
- The business transaction provides business structures and functions that can be used in various processes of a company, for example, in sales, marketing or service.
- Depending on the Leading Transaction Category (for example, contact, opportunity, sales, service), a
business transaction has a certain structure.
Examples
· Tasks have only a header level.
· Leads, opportunities and service transactions have a header and item level.
· Sales transactions additionally have a schedule line level (delivery quantities and delivery dates,
possibly after an ATP check).
2. The primary differences between Follow up and Copying the document are:
a. In Copying, Header and Item level data are automatically copied, whereas in Follw up only header data is copied, and there is an option to copy/not copy the item data
b. In Copy, the copied transaction also has the same transaction type as the original, however in Follow up any activity can be used as Source and Target transaction types
c. Further, in copying, the change documents within a transaction are not updated, whereas in follow up, the transaction change documents are also updated.
3. Copying control can be maintained in Customizing: IMG - Customer Relationship Management - Transactions - Basic Settings - Copying Control for Business Transactions
Thanks & Regards,
Nelson.

Similar Messages

Follow-up Business Transactions

Hi Experts,
I have a problem with follow-up transactions. I created two transactions, a Quotation and a Standard Order.
Then I created follow-up for these transactions in the copying control, ZAG --> ZTA. Now, when I create a new Quotation in the Web Client UI and I open the drop down list "create follow-up" I just can see many diferent activities like Contact, Task, incoming e-mail, etc. but no Business Transaction.
How can I display the new created Business Transaction ZTA (Standard Order) in the drop-down list?
Hope sb can help me.
Thanks.
Sebastian

Hello Sudeep De,
Thanks for your reply but thats not the problem.
Also in the standard I have the same problem. The standard also defines follow-up transaction for AG (Quotation), AG --> TA (Standard Order) in the copying control. When I log in whith the role salespro and I create a new Quotation, save this Quotation and try to create a new Standtard order with the drop-down list "create follow-up", I just can see activites but no Business Transactions. Why can I just see activities (Task, ...) and no Business Transaktions? All these activities I can see are not defined in the copying control.
Can you help me?.
PS: I can find my Business Transaction in the Web Client UI. I just can not find the Transaction in the "create follow-up" List as a follow-up transaction
Edited by: Sebastian Wilhelm on Oct 1, 2008 11:48 AM

BADI for restrict creation of business transaction independently

Hello Experts,
I have a requirement where I need to check if the Business activity (say any 'Z' transaction) has a opportunity follow-up document then only that business transaction need to be executed else should give the error that "Z transaction need to be created through opportunity only and can not be created individually".
I found one BADI CRM_ORDERADM_H_BADI where I can check for the condition but the issue is that as soon as I entered to CRMD_ORDER this BADI gets triggered where I need to trigger this BADI only when the user is trying to create the 'Z' business transaction individually.
Any Suggestion will be highly appreciated.
Thanks in Advance & Best Regards,
Deepak Gupta

Deepak, there is a parameter called CRM_MODE and this has the following values depending upon the transaction context:
A - Create
B - Change
C - Display and
D - Delete
Now, in the same BAdI, since you are restricting the creation of the activity, check the CRM_MODE for the Activity, if it is A, then, call the function module CRM_ORDER_READ with the GUID of the activity and extract only the document flow ET_DOC_FLOW. Check this export table and see if the parent is an opportunity (BUS2000111). If your condition is not met, add an Error message in the transaction.

Short dump "Time limit exceeded" when searching for Business Transactions

Hello Experts,
We migrated from SAP CRM 5.2 to SAP CRM 7.0. After migration, our business transaction search (quotation, sales order, service order, contract etc) ends with the short dump "Time limit exceeded" in class CL_CRM_REPORT_ACC_DYNAMIC, method DATABASE_ACCESS. The select query is triggered from line 5 of this method.
Number of Records:
CRMD_ORDERADM_H: 5,115,675
CRMD_ORDER_INDEX: 74,615,914
We have done these so far, but the performance is still either poor or times out.
1. DB team checked the ORACLE parameters and confirmed they are fine. They also checked the health of indices in table CRMD_ORDER_INDEX and indices are healthy
2. Created additional indices on CRMD_ORDERADM_H and CRMD_ORDER_INDEX. After the creation of indices, some of the searches(without any criteria) work. But it takes more than a minute to fetch 1 or 2 records
3. An ST05 trace confirmed that the selection on CRMD_ORDER_INDEX takes the most time. It takes about 103 seconds to fetch 2 records (max hits + 1)
4. If we specify search parameters, say for example a date or status, then again we get a short dump with the message "Time limit exceeded".
5. Observed that only if a matching index is available for the WHERE clause, the results are returned (albeit slowly). In the absence of an index, we get the dump.
6. Searched for notes and there are no notes that could help us.
Any idea what is causing this issue and what we can do to resolve this?
Regards,
Bala

Hi Michael,
Thanks. Yes we considered the note 1527039. None of the three scenarios mentioned in the note helped us. But we ran CRM_INDEX_REBUILD to check if the table CRMD_ORDER_INDEX had a problem. That did not help us either.
The business users told us that they mostly search using the date fields or Object ID. We did not have any problem with search by Object ID. So we created additional indices to support search using the date fields.
Regards,
Bala

Enhance Business Transaction with table

Hi,
I have to enhance a Business Transaction (Sales Contract) with a table, but I can´t see this option nor EEWB or AET. I can add fields in both tools, and I can also add a table, but only for BUPA, not in Business Transaction. This table for add is going to be viewed in WebUI.
What can be done?. Thank you in advance for your help.
Regards,

HI,
You can create this using AET table. Fiest open your Sales Contract Document then click Configuration butoon you have to choose which area to configure afetr that you will get popup in that click enhanced fields there you can see
Regards,
Deepika.

Doubt about "Business Transaction"

Hello Experts,
On the transaction KE4G, we assign "Business Transaction" to "Characteristic Group". Here goes my question, where does this field "Business Transaction" comes from? it belongs to FI, CO, SD ?? is it a customizable field? a standard one?
Thanks in advance!
Regards.
leandro

Hi,
business transaction is a SAP internal information for each posting, its not customizeable. Based on the source transaction it is added to every line item.
SAP F1 help for this field:
More than one business transaction can be executed in a system
transaction. One business transaction may also be executed in multiple
system transactions.
best regards, Christian

Order Status Report (by CO Business Transaction

Hi All,
At present, we are using standard IO Reports that give output of all the Orders (even closed ones). User wants a Report that gives output (or in other words they can select) by "status" of the order (e.g. they don't want to see whatever happended in closed orders).
I think it will be done by copy and then modify SAP standard report. Would you please suggest which field/table is used and how to go about it.
I know brought "Business Transaction" in General Data selection and created/applied a variable as ZVRNGR, but, can not proceed further as it does not select BFRE/BTAB or BABS..
In the maintenance of Number Range Interval for Controlling Documents, I do not see / can't select the elements BFRE (Released), BTAB (Technically Complete) or BABS (Closed). I think these ionle
Would anyone of you please explain the solution, with step-wise details.
Thanks in advance.
SB

Thanks Sree.
The problem is that in Report Painter's Library, view CCSS is being used and option sare limited to the fields.
One of the fields is CO Business Transaction, but, here it does not work when I select (BFRE, BTAB or BABS) for Sattus of the Order. And these 4-digit IDs are also not there in config under KANK.
Does it make any sense to you (or anyone else). I know one guy, Hein who has the idea about it.
For WBS, are you having report in Report Painter or is it ABAP?
Thanks again,
SB

Status in Interaction Record update based on a follow up Business Transacti

Hi
I put in place within ICWC the Interaction record creation as initial step followed by a creation of a Service ticket.
I would like at the Completion of my service tickets the interaction record to be completed automatically as we dont want any agent to manually complete them.
Thanks in advance
Aurelien
CRM 4.0

Hi,
I tried to come back to the idea of the Status Completed as default when Interaction Record is created.
My scenario is:
Confirm BP
Confirm IBASE
Click Service ticket on the left Menu (Interaction Record Menu is not visible anymore)
then i am on the ticket...
I noticed different small problems:
1/ The service organisation determination is not trigger anymore at the ticket creation, it is triggered only when an update occur on the ticket, in my case only when the classification is filled.
2/ When i saved the ticket, the Interaction Record appears in the Business Context, when i click on it (it is completed straigh away), but an error is present in the Interaction record, CRM_ORGMAN - 039 (Enter an organizational unit (Service))
When i had set up my interaction record status profile with more than one status (not Completed straight away) the error number 2 never occured.
The error number 1 always occurs if i use the scenario in ICWEB:
When i use one transaction type to multiple transaction type as dependent business transaction type, in my case the transaction type linked to my Business transaction profile (interaction Rec) is ZS33, then as default Service Transaction in the Dependand transaction i used a ZEST.
Config done in SAP Implementation Guide -> Customer Relationship Management -> Interaction Center WebClient -> Business Transactions -> Define Business Transaction Profiles
In case that i used directly ZEST as the default transaction type for my Business Transaction profile the Org determination occurs correctly.
As anyone seen this problem before?
Or is there anything to do to transfer the org from the Interaction Record to the Service Ticket? is there a link?
I have been through all the topics about Interaction record but couldnt find anything related to my problem.
Thanks in advance
Aurelien

Listing up business transactions from Account's View

Hie, When we Open Ship to party from IC Web, We have Assignment block "Quotations" at IC WEB from Accounts view. But it does not pull any quotations.
But it does pull for sold to party. I have checked SPRO settings for Customer Relationship Management->Master Data->Business Partner->Specify Display Options for Business Transactions and I maintained Area = QU.
But i still cant see Qutation list from Account's VIEW.
Can anyone advice me please? where i can make settings for Sold to part , ship to party etc??
thanks and regards,
Dinesh.

Hi,
this is something which you can´t change by configuration.
You have to do a small UI-development.
Open your component / view in tx bsp_wd_cmpwb.
I guess in your case the component is BP_BPBT and the view is AccountQuotationsOV.
You have to go to the context node.
Here please check the coding in ON_NEW_FOCUS and redefine it according to your needs.
Kind regards
Manfred

Create follow up Business transaction through BOL

Hi All,
I have created a business transaction ( Ex Process Type 'FOLL' ) from a exsisting transaction ( having process type 'RED' ) from CRM 7.0 BOL.
When I change a field of RED, this FOLL transaction type is getting created. Now my requirement is to link up this 2 transaction such as FOLL wil be the follow up of the RED.
I have used below code to create FOLL transaction which is working fine.
ent = fac->create( params ).
ent = ent->get_related_entity( 'BTOrderHeader' ).
To create follow up, I have added 'VONA' kind to params table. But the link is not getting created.
Please suggest.
Thanks,
Nandini

Hi,
   To create followups, you have to use the entity method. Like this
DATA: ls_params TYPE crmt_name_value_pair,
        lt_params TYPE crmt_name_value_pair_tab,
        lr_col TYPE REF TO if_bol_bo_col.
* set process type
ls_params-name = 'PROCESS_TYPE'.
ls_params-value = is_cunit_attr-doctype.
IF ls_params-value IS INITIAL.
    ls_params-value = 'RED'. "process type
ENDIF.
APPEND ls_params TO lt_params.
ls_params-name = 'VONA_KIND'.
ls_params-value = 'A'.
APPEND ls_params TO lt_params.
ls_params-name = 'RELTYPE'.
ls_params-value = 'VONA'.
APPEND ls_params TO lt_params.
TRY.
*     Execute createFollowUp-Method, lr_adminh is the "FOLL" parent doc
      lr_col = lr_adminh->execute(
                  iv_method_name = 'createFollowUp'
                  it_param       = lt_params ).
    CATCH: cx_crm_genil_model_error cx_crm_bol_meth_exec_failed.
      RETURN.
ENDTRY.
*after this lr_col will contain your new followup document(RED)
Regards,
Arun Prakash

Report Painter- Restricting Business Transactions

Hi,
I'm creating a report using report painter & would like to prevent Actual Overhead Distribution data (business transaction RKIV) from being reflected in this report. I can add business transactions in the report through Edit -> General Selection data. How do I block a particular business transaction in this report ?
Regards,
Sangeeta

Hi Sanjeeta,
there's several ways to do this:
(1) On the report characteristics window, enter range of values limited the values you want. To add more range, click on the more button, and keep restricting until you have what you want. Then select "no explode".
(2) My recommended way to do it is to create a basic SET via GS01. Table = GLPCT, Field=ACTIV.
On the set header, Select "Suppress". Enter the values that you want included, and leave out the excluded values. You can use range of course!
Then back on the report characteristic screen, enter you SET name and check the flag for entering sets. Select "no explode". With this option, if you ever need to change your Business transaction values, just change the SET and the report will query the updated values.
If you use a report variant to carry out the same solution, just note that everytime you need to change the values, you have to change the variant, transport, and regenerate the report (assuming that you do not change enterprise level variants directly in production)
Hope this helps,
Sam

CRM Middleware help for rookie needed.. Replication of Business Transaction

Hi guys,
I try to set up replication of Business Transactions from R/3 to CRM and vice versa.
I have created:
- CRM site type (CRM) , R/3 type site (R46CLNT700)
then I created a subscription: SalesDocuments (R46CLNT700 is assigned to this subscription) for publication "All Business Transactions (MESG)".
a, Is this enough configuration of MW for needed replication? Or do I need more settings set up?
b, When I try to start initial load of the Replication object BUS_TRANS_MSG (which is "in" publication All Business Transactions), I am not able to start Load from CRM to R46CLNT700).. As target I can use only CDB... What is wrong?
c, If I create some sales transaction in CRM system and I want it to be replicated to R/3 and vice versa, how will I know, which replication object represents this document? For example, I create a Sales Order. How will I know, which replication object to set up for replication?
Thanx a lot! Peter

Peter,
1.If you are looking for Initial download from CRM to R/3, this should be possible from CRM v4.0.
2. Delta flow between the systems should happen once your initial download is complete.
3. Check the Inbound and Outbound queues in CRM. If they seems to be hanging for long time, check whether you have registered the Inbound & Oubtound queues in SMQR and SMQS transaction on both CRM and R/3.
Regards,
Phani.
Wipro Technologies

Replication of Business Transaction (CRM to R/3)

Hi All,
We are creating the contracts in CRM & we maintained the Int no ranges in crm & external in R/3, still contracts are not flowing to R/3,
Can any one tel me why the contracts r not flowing to R/3, if any configuration are required pls help me.
Thanks
Gskumar

Hi Kumar,
Go to Tx SMOEAC.
Open the details of the site R/3 and check wether 'All business transactions' is subscribed or not.
If it is maintained check the queues(Out bound in CRM and inbound in R/3)
If you find any thing wrong there open the respective BDOC in SMW01 and check it.
Thanks
Nadh.

How to Restrict Business Transaction Types in Cash Journal

Dear All
I need to Restrict Business Transaction Types in Cash Journal based on Exp/Revenue Types . Is there nay solution of this problem and one more thing i need to disable/hide Cash Hournal Tabs for specific User.
Full point will be awarded.
Thanks

hi
the follwoing links may helpful to you for cash journal configs.
http://help.sap.com/bp_bblibrary/500/documentation/N70_BPP_04_EN_DE.doc
http://help.sap.com/saphelp_erp2005/helpdata/en/a5/e9d13973da1f60e10000000a114084/content.htm
http://www30.sap.com/japan/businessmaps/690A1366EABD4B029F9F9CB727553B61.htm
nagesh

Business Transaction control based on equipment status

I have created status profile for equipment creation . One of the user status is "Created by User" . Now If the user status of the equipment is this , I want to disallow notification creation through iw21 on this equipment .
Please explain in detail how to achieve this through transaction control in status profile (I have already tried object type "maintainence notif " etc in status profile ....but did not find transaction create notification which has to be forbidden .)..
Also please explain how to view transaction code along with business transaction in transaction control screen ..(any alternate way ?)
NPB

hi
kindly specify the object type as Equipment and check
I am not sure, kindly mark the Create Log Notification as forbidden for the user status
regards
thyagarajan

Business transactions

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