Business Workplace mail

I have a Workflow that sends a mail to an employee in some cases. The employee can see it at SAP Business Workplace, but he has to check it periodically to know if there are or aren't a new message for him.
Are there any way to tell him he has a message with a pop up a message or something like this?
I know on TX SO16 there is the parameter "No notification of unviewed mails at logon" wich is usefull, but only for logon. If the user is on the system and doesn't logout for whole day he will not know he has a new message until tomorrow, unless he check it explicitly.
Thanks!

Hi,
Have you thought about the option to send a mail to the outlook of the user? As Glauco mentioned you can either send the mail to the outlook user by sending the mail through the send mail step of the workflow or make use of the report RSWUWFML2 to send the workitem itself to outlook and he can execute it from there.
Hope this helps,
Sudhi

Similar Messages

Sending from Business workplace to External mail ID

Hi,
Please Some help me on this issue am getting below error when am trying to send mail from Business Workplace to External Mail
Cannot process message , no route from SAPUSER TO abc123 at gmail dot com
I done configuration by refereeing below.
Please follow these steps:
1.) tcode = SCOT
2.) double click SMTP
3.) under "SMTP Connection" section, fill in your mail host IP(ex: webmail.sap.com) and the port number(25) and code page = No conversion.
4.) under "Supported address types", make sure Internet is checked, and click on "Set". The Address area has to be *
5.) To test route,
SCOT -->Utilities --> Routing test
RecipientAddr.type = INT
Recipient addr. = abc.xyz at sap dot com
6.) You also need to set the Default Domain.
SCOT --> Settings --> Default Domains (webmail.sap.com)
7.)Now go to tcode SBWP,compose a mail and in the recipient address,enter abc.xyz at sap dot com and send.
8.) Come back to SCOT and click on Utilities-->Start send process(CtrlF7) and execute.+
Thanks,
GAL

Hi
Same problem with me.
Mails are not sending to external mail id.
Pls help me out!
Regards.

This is regarding CBMA in SAP PI 7.3.1. I have set up the alert mail using default java mail client.I do receive the alerts via mail. But my requirement is to direct all the mails to Business workplace inbox in ECC.

This is regarding CBMA in single stack SAP PI 7.3.1. I have set up the alert mail using default java mail client.I do receive the alerts via mail. But my requirement is to direct all the alert mails to Business workplace inbox in ECC.
So I need to set up PI to redirect mails to ECC Business workplace user inbox (sbwp). From here rules are set up & routed per distribution list.
Please guide me how I can achieve this requirement.

Hi,
yes, it is a little bit different. This is the issue.....
But I am not sure if your links will help:
1) /people/william.li/blog/2008/02/13/sap-pi-71-mapping-enhancements-series-using-graphical-variable
is about a different solution. I do not need to count the number of lines of the source message.
And the second variable is about concat line by line from unbound node to unbound node.
My issue is:
Souce:
Message line (0...unbound) ! ! ! ! ! ! ! !
.    ResultLine   (1..1)
Mapping:
=>   ResultLine1
       ResultLine2
       ResultLine........          => into UDF to an element (1..1) in one mapping operation.
So that all "ResultLine"s are included.
The result is explained in the given link for Mail attachment with UDF.
So I am not sure how to use this thread for my issue.
In the comments of that blog Christoph Gerber writes that the new variable feature can only handle single values.
So it is not suitable for my purposes as I have a list of values here that needs to be moved into the target message field.
2) http://wiki.sdn.sap.com/wiki/display/Java/UsingEditJavaSectioninMessageMapping
shows where to find the button "Java section" which is not available here in 7.1
3) /people/sap.user72/blog/2005/10/01/xi-new-features-in-sp14
too is about the nice little button for Java Section that is no longer existing on PI 7.1 screen for mappings.
So my issue is: How to replace the Java section function with global variables in PI 7.1?
Best regards
Dirk

Copy of notifications (mails) not received in business workplace

Hi,
The users stopped receiving a copy of the notifications in their business workplaces sent via mail step in a workflow.
The WF is using the SAP username to send the mails in the mail step of the workflow (we are not using the e-mail address, just the user name so the e-mail is obtained from SU01D).
Do you know if there is any custimization particular of the user or in general where you can set up if a copy of the e-mail can be received in the business workplace as unread document?
Thanks!

Sorry, I was a bit confused that you said "The users stopped receiving a copy of the notifications". So did they receive them before? Did they get both 1) email and 2) notification in business workplace?
At least I don't know a way to get notifications in business workplace if you have the above-mentioned "forwarding" setting on in SO16. I assume that if you turn it on, it simply forward everything to the email address and notifications are not coming to business workplace anymore. But if you said that it was working before, then I don't know how did you manage to get it working .
I would understand that you have to steps in workflow One sends notfication and one sends email. But if you somehow get this working with only one step and then get a "copy" into business workplace and email both, that is great. I would be interested to know about how to achieve this.
Regards,
Karri

No Reply Function in ESS Business Workplace for SAP Mail

Hi ESS Experts,
We sent a short message using ESS Business Workplace. The receiver of the message was able to read the message but is not able to reply to it. We need to make sure this is not just a settings issue since replying to short message is allowed in R/3 Business Workplace. Is this expected behavior? Is there a way to enable a reply for ESS Business Workplace?
Thanks in advance for your help.
-Vlad

hi vlad,
please check the following user role is there are not SAP_BC_SRV_GBT_USER. and also further doucumentation please refer this [link|http://help.sap.com/saphelp_47x200/helpdata/en/1e/31a40415b711d4a39200a0c943858e/content.htm]
letme know how much i understood u rproblem
ravindra

SO_DOCUMENT_SEND_API1 and Business Workplace

Hello gurus,
I'm using the FM SO_DOCUMENT_SEND_API1 to send emails (massively) with a pdf file as attachment. Unfortunately, I can't see the email in the outbox of my business workplace . Nevertheless all the recipients get the emails without problems. The sy-subrc after calling the FM is 0. Everything seems to go fine except for the missing entries in my outbox .
Any help will be appreciated.
Thank you,
Jaime
P.D. This is the way how I'm calling the FM:
call function 'SO_DOCUMENT_SEND_API1'
    exporting
      document_data              = wa_doc_data
      put_in_outbox              = 'X'
      sender_address             = in_sender_address
      sender_address_type        = in_sender_addres_type
      commit_work                = 'X'
    importing
      sent_to_all                = w_sent_all
    tables
      packing_list               = it_packing_list
      contents_bin               = it_attachment_int
      contents_txt               = it_message_body_int
      receivers                  = it_email_receivers_int
    exceptions
      too_many_receivers         = 1
      document_not_sent          = 2
      document_type_not_exist    = 3
      operation_no_authorization = 4
      parameter_error            = 5
      x_error                    = 6
      enqueue_error              = 7
      others                     = 8.
case sy-subrc.
    when 0.
*     Todo bien!
    when 1.
      raise too_many_receivers.
    when 2.
      raise document_not_sent.
    when 3.
      raise document_type_not_exist.
    when 4.
      raise operation_no_authorization.
    when 5.
      raise parameter_error.
    when 6.
      raise x_error.
    when 7.
      raise enqueue_error.
    when others.
      raise unknown_error.
endcase.

Hello.
please find the code below it will be more help ful to you
DATA :
        IT_PACKING_LIST           TYPE TABLE OF SOPCKLSTI1,
        IT_CONTENTS_TXT           TYPE TABLE OF SOLISTI1,
        IT_RECEIVERS              TYPE TABLE OF SOMLRECI1,
        WA_DOCUMENT               TYPE SODOCCHGI1,
        WA_PACKING_LIST           TYPE SOPCKLSTI1,
        WA_RECEIVERS              TYPE SOMLRECI1,
        WA_CONTENTS_TXT           TYPE SOLISTI1,
        IT_OTF                  TYPE table of ITCOO,
        T_html_raw                type table of   ITCOO,
        T_SENDER                  TYPE SO_REC_EXT,
        T_ADSMTP_LINE             TYPE SZADR_ADSMTP_LINE,
        T_SENDER_TYP              TYPE SOEXTRECI1-ADR_TYP,
        T_pdf_xstring type xstring,
        Tt_lines       type table of tline,
        wa_lines       type tline,
        T_pdf_len      type i,
        it_docs TYPE STANDARD TABLE OF docs,
        L_SMTP_ADDR type AD_SMTPADR,
        MID(20) type c,
        wa_buffer TYPE string.
*Importing the MAil Address from the Memory id
*Pass the OTF data to the Internal Table
IT_OTF = job_output_info-OTFDATA.
If not IT_OTF is INITIAL.
*Convert the OTF data to ASCII
Call function 'CONVERT_OTF'
       exporting
         format                      = 'ASCII'
       importing
         bin_filesize                = T_pdf_len
        bin_file                    = T_pdf_xstring       " binary file
       tables
         otf                         = IT_OTF
         lines                       = tt_lines
         exceptions
         err_max_linewidth           = 1
         err_format                  = 2
         err_conv_not_possible       = 3
         err_bad_otf                 = 4
         others                      = 5.
if sy-subrc = 0.
*PAss the ASCII data to the Body Of the Mail
loop at tt_lines into wa_lines.
wa_CONTENTS_TXT = wa_lines-tdline.
append wa_contents_txt to it_contents_txt.
clear wa_contents_txt.
endloop.
*Mail headder information **
      WA_DOCUMENT-OBJ_NAME = 'SMARTFORM'.
      WA_DOCUMENT-OBJ_LANGU = SY-LANGU.
      WA_DOCUMENT-OBJ_DESCR = 'Interest Calculation' .
      WA_DOCUMENT-SENSITIVTY = 'F'.
If email exist.
        WA_RECEIVERS-RECEIVER = ur email addrees
        WA_RECEIVERS-REC_TYPE = 'U'.
        WA_RECEIVERS-COM_TYPE = 'INT'.
        WA_RECEIVERS-NOTIF_DEL = 'X'.
        WA_RECEIVERS-NOTIF_NDEL = 'X'.
        APPEND WA_RECEIVERS TO IT_RECEIVERS.
        T_SENDER = SY-UNAME.
        T_SENDER_TYP = 'INT'.
*Passing the data to the Context Table
Document Attachement information **
CLEAR WA_PACKING_LIST-TRANSF_BIN.
      WA_PACKING_LIST-TRANSF_BIN = SPACE.
      WA_PACKING_LIST-HEAD_START = 1.
      WA_PACKING_LIST-HEAD_NUM = 0.
      WA_PACKING_LIST-BODY_START = 1.
      WA_PACKING_LIST-obj_name = 'Interest Calculation Letter'.
      DESCRIBE TABLE IT_CONTENTS_TXT LINES WA_PACKING_LIST-BODY_NUM.
      WA_PACKING_LIST-DOC_size = WA_PACKING_LIST-BODY_NUM * 255.
      WA_PACKING_LIST-BODY_NUM = WA_PACKING_LIST-BODY_NUM.
      WA_PACKING_LIST-DOC_TYPE = 'RAW'.
      APPEND WA_PACKING_LIST TO IT_PACKING_LIST.
CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
EXPORTING
    DOCUMENT_DATA                    = WA_DOCUMENT
PUT_IN_OUTBOX                            = 'X'.
   SENDER_ADDRESS                   = T_SENDER
   SENDER_ADDRESS_TYPE              = 'B'
   COMMIT_WORK                      = 'X'
TABLES
    PACKING_LIST                     = IT_PACKING_LIST
    CONTENTS_TXT                     = IT_CONTENTS_TXT
    RECEIVERS                        = IT_RECEIVERS
EXCEPTIONS
   TOO_MANY_RECEIVERS               = 1
   DOCUMENT_NOT_SENT                = 2
   DOCUMENT_TYPE_NOT_EXIST          = 3
   OPERATION_NO_AUTHORIZATION       = 4
   PARAMETER_ERROR                  = 5
   X_ERROR                          = 6
   ENQUEUE_ERROR                    = 7
   OTHERS                           = 8.
Thanks,

Archive a pdf document in a folder in Business Workplace

Good Morning!
I've a question about archiving a pdf document in a folder in the business workplace.
I want to the it with the fm SO_OBJECT_INSERT.
But here is a problem. I upload the pdf with gui_upload into the table lt_pdfbin.
This table has the type solix_tab.
But in the fm the table content needs a table of the type soli.
What can i do?Are there other possibilities to archive the document in an folder?
Thanks for your help!
DATA: lt_pdfbin TYPE solix_tab.
CALL METHOD cl_gui_frontend_services=>gui_upload
    EXPORTING
      filename                = l_file
      filetype                = 'BIN'
      has_field_separator     = space
      header_length           = 0
      read_by_line            = 'X'
      dat_mode                = space
      codepage                = space
      ignore_cerr             = abap_true
      replacement             = '#'
*      virus_scan_profile      =
*    IMPORTING
*      filelength              =
*      header                  =
    CHANGING
      data_tab                = lt_pdfbin
    EXCEPTIONS
      file_open_error         = 1
      file_read_error         = 2
      no_batch                = 3
      gui_refuse_filetransfer = 4
      invalid_type            = 5
      no_authority            = 6
      unknown_error           = 7
      bad_data_format         = 8
      header_not_allowed      = 9
      separator_not_allowed   = 10
      header_too_long         = 11
      unknown_dp_error        = 12
      access_denied           = 13
      dp_out_of_memory        = 14
      disk_full               = 15
      dp_timeout              = 16
      not_supported_by_gui    = 17
      error_no_gui            = 18
      OTHERS                  = 19
CALL FUNCTION 'SO_OBJECT_INSERT'
    EXPORTING
      folder_id                        = so_obj_id
*     OBJECT_FL_CHANGE                 = ' '
*     OBJECT_HD_CHANGE                 = ' '
      object_type                      = 'PDF'
*     ORIGINATOR_ID                    = ' '
*     OWNER                            = ' '
*   IMPORTING
*     OBJECT_FL_DISPLAY                =
*     OBJECT_HD_DISPLAY                =
*     OBJECT_ID                        =
    tables
      objcont                              = lt_pdfbin
      objhead                             = objhead

Has nobody an idea?
I found something here:
[How to send PDF document as attachment in the send mail step|How to send PDF document as attachment in the send mail step]
Data: lt_pdfbin type solix_tab stands higher in the code, but it is there
It works...that something will be archived into my folder, but not a pdf document
With the object type 'RAW' there are only chinese symbols...hmm
With 'PDF' there is an error, with 'BIN' i can't see anything
Are there other opportunities?
DATA: so_obj_id type soodk.
DATA: objtp type so_obj_tp,
        objyr type so_obj_yr,
        objno type so_obj_no.
DATA: objhead type standard table of soli,
        lt_mappe type standard table of soli.
DATA: wa_soli type soli,
        wa_solix type solix.
FIELD-SYMBOLS: <ptr_text> type soli,
                 <ptr_x>    type any,
                 <ptr_hex> type solix.
objtp = 'FOL'.
objyr = 35.
objno = '000000000457'.
* Zusammensetzung zur Folder_ID
CONCATENATE objtp objyr objno INTO so_obj_id.
* Umwandlung solix zu soli
    refresh lt_mappe.
      loop at lt_pdfbin into wa_solix.
        clear wa_soli.
        assign wa_soli to <ptr_hex> casting.
        move wa_solix to <ptr_hex>.
        append wa_soli to lt_mappe.
      endloop.
CALL FUNCTION 'SO_OBJECT_INSERT'
    EXPORTING
      folder_id                        = so_obj_id
*     OBJECT_FL_CHANGE                 = ' '
*     OBJECT_HD_CHANGE                 = ' '
      object_type                      = 'RAW'
    tables
      objcont                          = lt_mappe
      objhead                          = objhead

How to send a message to a users Business Workplace? (which FM)

Hi guys!
How can i send a message to a users Business Workplace inbox?
Can you help me out with a FM or where i find information to this topic.
thanks!

See https://www.sdn.sap.com/irj/sdn/wiki?path=/display/snippets/sendingEmailsandSAPMail
In the receiverlist you can set the type of user (external mail, internal mail by SAP userid is B i believe)
regards,
Hans

Problem in Business Workplace

Hi Gurus,
We are having a problem in SAP Business workplace. One particular user is unable to attach any excel fiile while sending mail. The error is "close the file in the PC eff.nuovo attempt"
Regards,
Pradeep

Is the file closed while attaching it?... also can you check if theres any authorization issues?
Regards
Juan

Using ITS services to send the link of business workplace

Hi All
In case we are using the webservice BWSP to send every user a hyperlink in a mail so that on clicking on it they will be able to view their business workplace.
Where should we do the setting for the logon credentials that is on clicking the link every user is asked for their user id's and password and then the business workplace opens up.Actually when I am testing this web service , always the business workplace of some other user is getting opened up instead of mine.
Also in case I need to pass a value specified in the URL as parameter to a module pool screen called via that URL , how can this be achieved.
Thanks in advance
Aman

Hi Aman,
Are you using the Integrated ITS or the ITS Standalone (6.20)? I think it is more common to use SBWP instead of BWSP (have you tried SBWP via WEBGUI?)
Best regards,
Cristiano

Hyperlink in OO-ALV to Sap-Business- Workplace-Dokuments

Hello specialists,
I have implemented hyperlinks to an oo-based ALV-List
( please see sample code later ). Now we have the problem that these hyperlinks only work in a local network-area.
But we have also foreign-departments on our SAP-system, that have no access to our network.
Now the question: is it also possible to create hyperlinks
assigned to SAP-Business-Workplace-documents ?
Do you have a solution for this problem ?
Thank' s in advance !
Best regards !
Oliver Perthen / Germany
*& Modulpool         ZBWS_TESTSZENARIEN_LINK                           *
INCLUDE Z_LINK_TOP                              .                      "
*&      Module STATUS_0100 OUTPUT
      text
MODULE STATUS_0100 OUTPUT.
SET PF-STATUS 'ZTEST'.
SET TITLEBAR 'ZX'.
ENDMODULE.                 " STATUS_0100 OUTPUT
*&      Module USER_COMMAND_0100 INPUT
      text
MODULE USER_COMMAND_0100 INPUT.
CASE SY-UCOMM.
    WHEN 'BACK'.
      LEAVE TO SCREEN 0.
    WHEN 'CANCEL' OR 'ABORT'.
      LEAVE PROGRAM.
ENDCASE.
ENDMODULE.                 " USER_COMMAND_0100 INPUT
*&      Module create_object OUTPUT
      text
MODULE CREATE_OBJECT OUTPUT.
CHECK G_CUSTOM_CONTAINER IS INITIAL.
CREATE OBJECT G_CUSTOM_CONTAINER EXPORTING
CONTAINER_NAME = 'CONTAINER'.
CHECK ALV_GRID IS INITIAL.
CREATE OBJECT ALV_GRID EXPORTING
I_PARENT = G_CUSTOM_CONTAINER.
ENDMODULE.                 " create_object OUTPUT
*&      Module read_data OUTPUT
      text
MODULE READ_DATA OUTPUT.
SELECT * FROM ZBWS_TESTSZENARI INTO TABLE ZTEST WHERE TESTER EQ
'RW#9952'.
ENDMODULE.                 " read_data OUTPUT
*&      Module transfer_to_alv OUTPUT
      text
MODULE TRANSFER_TO_ALV OUTPUT.
REPORT = SY-REPID.
CLEAR LAYOUT.
CLEAR FIELDCAT_D.
REFRESH FIELDCAT_D.
CALL FUNCTION 'LVC_FIELDCATALOG_MERGE'
       EXPORTING
            I_STRUCTURE_NAME   = 'ZBWS_TESTSZENARI'
            I_BUFFER_ACTIVE    = 'X'
            I_BYPASSING_BUFFER = 'X'
       CHANGING
            CT_FIELDCAT        = FIELDCAT_D[].
FIELDCAT-FIELDNAME = 'HL_FNAME'.
FIELDCAT-NO_OUT = 'X'.
APPEND FIELDCAT TO FIELDCAT_D.
LOOP AT FIELDCAT_D INTO FIELDCAT.
    FIELDCAT-SELTEXT = FIELDCAT-FIELDNAME.
    FIELDCAT-REPTEXT = FIELDCAT-FIELDNAME.
    CASE FIELDCAT-FIELDNAME.
      WHEN 'TESTDATEI'.
        FIELDCAT-WEB_FIELD = 'HL_FNAME'.
    ENDCASE.
    MODIFY FIELDCAT_D FROM FIELDCAT.
ENDLOOP.
LOOP AT ZTEST.
    ZTEST-HL_FNAME = SY-TABIX.
    LS_HYPE-HANDLE = SY-TABIX.
    LS_HYPE-HREF = ZTEST-TESTDATEI.
    APPEND LS_HYPE TO GT_HYPETAB.
    MODIFY ZTEST.
ENDLOOP.
LAYOUT-NO_KEYFIX = 'X'. " Schlüssel nicht Fixieren
LAYOUT-INFO_FNAME = 'COLOR'."Farbstufen
LAYOUT-SEL_MODE = 'D'.   "Markierungsspalte
LAYOUT-SGL_CLK_HD = 'X'. "Sortierung per Click
LAYOUT-CWIDTH_OPT = 'X'.
CALL METHOD ALV_GRID->SET_TABLE_FOR_FIRST_DISPLAY
   EXPORTING
    I_STRUCTURE_NAME = 'ZBWS_TESTSZENARI'
    IS_LAYOUT = LAYOUT
    I_SAVE = 'A'
    IT_HYPERLINK = GT_HYPETAB
   CHANGING
IT_OUTTAB = ZTEST[]
IT_FIELDCATALOG = FIELDCAT_D.
ENDMODULE.                 " transfer_to_alv OUTPUT

Hi.
I'll try it.
Thanks.

Folders not available in SAP Business workplace(SBWP)

Hi,
When i click on any of the folder in SAP Business workplace,the folders are getting disappeared and i am getting the message "Folder inbox no longer available".
Please let me know if any one you have faced the same problem.
Regards,
Kumar

Hi,
I have already refferd this Note,but this doesn't solved my problem.
Please let me know if there is any workaround for this issue.

SAP BUSINESS WORKPLACE.

Talking about SAP BUSINESS WORKPLACE , someone knows if exists there options to change about rules of the kind of messages that arrives in the inbox. One message to the corresponding folder x and other message to other folder..
Other problem that i'm having is that: if click the worklow folder that contains subfolders i can't see all the documents in those folders but in qa i can.
The thing is that if i click in the tree the worklow folder that have subfolders i can't see all the documets.
Something know about that?.
thnks a lot.
REGARDS.
Fede-

Take a look at CALL FUNCTION ... STARTING NEW TASK in your help documentation. Or you can use this link:
http://help.sap.com/saphelp_nw04/helpdata/en/22/04259f488911d189490000e829fbbd/frameset.htm
You will use DESTINATION NONE.
Let us know how it goes.

UWL: The request cannot be started from the Business Workplace?

Hi All
Please assist I am currently trying to execute the standard leave request approval within the UWL.
This is the standard leave approval screen for workflow template WS12300111.
I get the below error in a SAP ECC easy web screen.
The request cannot be started from the Business Workplace
Message no. HRTIM_ABS_REQ066
Can anyone give me any insight to this as I have made multiple changes tothe UWL config.
Regards
Maahir

BY seeing the error message I think you might have not registered the task in the Portal, as you are have mentioned easy web screen
1. When ever you are trying to execute the workitem from the UWL and you are able to See the SBWP SAP inbox in the browser then it means that the task of the workflow is not registered in the portal.
2. Please ask your portal team to register the task in UWL with corresponding visualization parameters.
[check for the parameters that are to be configured|http://help.sap.com/saphelp_nw04/helpdata/en/20/f0c82c9f6748c58d9ea14b3bbed93a/frameset.htm]
You cannot execute a leave workitem from the Inbox. if you try to execute then it prompts the error message that you have mentioned.
Try to do check all the below points.
1. Check whether the task TS12300097 is registered in the SWFVISU txn it should be using a Java Application. with the parameters
APPLICATION     LeaveRequestApprover
DYNPARAM     wi_id=${item.externalId}
PACKAGE     sap.com/ess~lea
2. Second thing is make the task as General Task from the PFTC txn. so that the agent can approve
3. Ask the portal guys to register this task in the XML file where all the application specific task's are registred. and then try to execute the workitem, this time it will show you the leave request application.

FOLDER_NOT_EXIST in transaction SBWP - Business workplace

Hello!
I have a problem with Business Workplace, when create a new message. I
got ABAP Runtime error Log with exception condition FOLDER_NOT_EXIST.
I get also a message when i click on folder Inbox "Folder Inbox is no
longer available" and the folder disappear.
What could be wrong? I can't find any similar SAPNote.
Br,
Mirko

I got the Solution from SAP Support:
please run the report RSSOUSFD.
It should restore the folders.
This solve the problem,
Mirko

Business Workplace mail

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