Button Background images created in Indesign do not show up in PDF on some computers.

I have created buttons that let somone swap one image for another in a PDF in Indesign and the copied and pasted the form fields from the exported PDF to the main PDF document.  An example can be seen here:  http://lustreproducts.com/PDFs/may11/Round_Worksheet.pdf
The button images for the ends of the handrails seems to work on most computers, however, some people can't see them on their computer for some reason.  I thought it may be because they have too old a version of Reader maybe?  But the PDF should be compatible with Reader 7. Anyone else know what might be causing this?
Thanks

Perhaps they are not using Reader at all. Lots of Mac users mistakenly think Preview is capable of displaying complex PDFs and don't bother to download Reader.

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