Button effects missing when published?

Button beval and drop shadow are missing in PUBLISH but showing up in PREVIEW.
( here's the page, scroll down to submit http://anitaadamski.businesscatalyst.com/index.html )

Hi folks,
Couple of things....
If you want to knock out the background in Photoshop and transfer that image (knocked out) to iWeb you'll need to save the file as a 'transparent' png file. In Photoshop select save for web • select png 24 • check the transparent box. Voila. drag that file into iweb and you'll have a knocked out image.
Also, for those experiencing quality problems, while not necessarily easy or ideal, convert your images to flash and post according to the very good instructions found here ( http://web.mac.com/catucker/InsideOutside/iWeb.html ).
Flash images don't suffer the same fate as 'regular' jpegs. The quality you'll get will rival what you see in Photoshop et al.

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Drag and drop interactivity- do it for me button not working when published to HTML5

I've made a drag & drop interactivity, I am adding a button where the user can get the correct answers for that interactivity.
using advance actions / Standard action / and apply custom effect (right to left ease) in captivate 7.
The problem I'm experiencing is that the button works fine when reviewing as SWF but when I publish as HTML5, it is not running.
I am attaching screen shots for it.
Thanks,

Sorry advance actions screen as below:
The idea when user click on "do it for me" button, drag source move to drop target automatically.
Thanks

Muse buttons appear garbled when published to BC. Files look fine when exported to html.

See attached. BC publishing can not be trusted. This has happened several times.

Why does this forum miniaturize attached images so you can't see the detail? See attached enlargement. This only appears when published to BC. Ok when exported to html. Can't trust BC

Hey, why do Muse buttons appear garbled when published to Business Catalyst?

Buttons look fine when exported to html and uploaded to normal web server. So what's going on with BC. Also sometimes BC delays new files, or fails to render new files. See attached screen print.

It appears the size of the image generated by Muse for the top, middle and bottom slices of the rounded corner bevel image is slightly too wide for the button and thus it wraps around by a couple pixels.
Aishvarya, can you check in the BC backend to see what width these three PNG images are on the BC servers?
http://httpwwwtalentsearchbgwcom.businesscatalyst.com/images/u14135-m-sprite.png
http://httpwwwtalentsearchbgwcom.businesscatalyst.com/images/u14209-r-sprite.png
http://httpwwwtalentsearchbgwcom.businesscatalyst.com/images/u14209-sprite.png
The images being served are all 1521 pixels wide, but they should be 1515 pixels wide. It's unclear whether BC is serving an older cached version of the images or whether Muse generated and uploaded images of the wrong width. Thanks.
paulrussell1 you'll receive more timely assistance from the forum community if you continue to reply with information regarding a single issue in a single forum thread. Starting a new thread basically restarts the process of getting to a solution. If a thread is going unanswered, replying to your own thread will bring it back to the top of the recently active threads and increase the likelihood of receiving assistance from the community.
If immediate 1-on-1 support from Adobe is required, Live Chat and Phone Support are available at <Contact Customer Care>.

Animations missing when published in Captivate 6

I have Captivate 6.
Imported 4 animations (Flash swf) on different slides.
When published, one might appear - the others are not there. Return to the prior slide that displayed the animation only to see that it is gone as well.
I've done this in the projects and this did not occur.
The only difference is the file is bigger (over 20 slides w/4 imported animations that range from 3-20 frames each in Flash).
Is there a fix?

I have Captivate 6.
Imported 4 animations (Flash swf) on different slides.
When published, one might appear - the others are not there. Return to the prior slide that displayed the animation only to see that it is gone as well.
I've done this in the projects and this did not occur.
The only difference is the file is bigger (over 20 slides w/4 imported animations that range from 3-20 frames each in Flash).
Is there a fix?

Buttons not appearing when published

Hi there,
I have never had this problem before with RoboHelp. I work as
a contractor in many different companies and I can't say that
RoboHelp is always setup and configured the same way each time.
I am currently using version 5.0.2 and I am using a skin that
I have modified with the company colours etc. When I preview the
skin, it all looks fine, but when I generate/publish the previous,
next, sync and close buttons above the contents do not appear.
Does anyone know why and what I can do to fix this. Like I
said, it's never happened to me before on any other RoboHelp
projects. Thanks.

Hi again
I attempted to allude to this in the article. Essentially,
here is how you coax them to show. For the Sync TOC button, if you
expand the Single Source Layouts pseudo folder, then right-click
the WebHelp layout and choose properties from the context menu, you
should see several dialogs. Click the Next > button and look at
the "Synchronize TOC" option. To the right of this option is a
drop-down. If you see "Automatically" listed there, this means the
Sync TOC icon will not appear in the mini toolbar. So to coax it to
show, change Automatically to Manually.
The close button is a bit of a mystery. I've never known it
not to be present. This makes me wonder what browser and version
you may be using.
Cheers... Rick

Blur filter missing when publishing the movie

In one movie I use some blur filter on a movie clip. I see
the effect when I play the timeline directly inside flash (by
pressing enter). But when I "Test movie" or publish the movie the
blur filter is gone.
I have encoutnered this problem twice now and I don't know
why this is happening. I usually do not have this problem but
suddenly the blur-filter stops working.
Publish settings are correct what i can see (version: Flash
Player 9 )
Anyone encountered the same problem?

Ok, I found out what the problem was. Im having a png-image
inside the movie clip I use the blurr filter on. And it seems like
there is a size-limit on the image when you are using filters. I
made the image a bit smaller and the blur came back and then made
it bigger and bigger in steps and just before I reached the
original image size the blurr filter stopped working again. I don't
know if the limit is on the pixel size or the kb of the image, but
some sort of size limit is there.

Continue / Retake Quiz buttons act differently when Publishing in SWF vs SWF/HTML5

Hi, I use Captivate 7 and when I compare what I publish as SWF/HTML5 with SWF only it seems that there are 2 issues with the SWF/HTML5 site on Chrome (also on Safari)
Issue 1
I have 1 quiz on a course and I have set the Quiz setting to require a Pass to continue. I put the "Retake" Quiz button over the "Continue" button so it covers the continue if the person fails and will show the continue button only if the person passes. (I had also changed the Caption on the Continue button to say Print Certificate)
This works when I publish the course as SWF only. When I publish as SWF/HTML5 and view on Chrome/Safari then when the person fail it seems that the "continue" button still shows and makes the "retake quiz button" transparent or behind the continue button. If the person passes then it works fine.
Issue 2
In the same example if click the "continue" button several time it the website continues even though the person had failed
Not sure if anyone has found this an issue or has a better way for not making the Continue button to appear if the person has failed.
My objective was that there was a Certificate document after the quiz and if the person passes then they can go get the Certificate. If they fail then they cannot go tto the next slide to get the certificate. Maybe there is a better way to do this ?
thanks
Hatim

OMG, just checked it out and you are right: the Review button appears always on top of the Retake button. Please, log a bug report, will do as well. This is really very annoying because the terminology can be confusing,
For SWF I found a workaround: change the stacking order in the Results Master slide, send the Review button Back. That seems to work. But for HTML5-output, no way... Review is always on top of Retake. I also played with unchecking, and rechecking but cannot find a solution.
Lilybiri

ECourse radio buttons dont work when published as a HTML file

Hi Guys
We are creating some eCourse's in Captivate 7 but when they are published in to HTML format the radio buttons don't work - they wont let you click them. (Have tried IE, Chrome and Firefox)
However is you publish the course as swf it works fine - unfortunately the web provider we upload to doesn't support swf so they NEED to be HTML
Any ideas on a fix? We did a chat session to a support guy and he said as a workaround copy all slides to a blank project and publish that which we have done today and the same issue has is there.
Thanks
Adam (Georgiou Group PTY)

Noni,
I am assuming you have Windows 7 and you have SP1 installed
As a testing, please follow these steps :
1) Close Adobe Captivate 7
2) Go to this location : C:\Users\user_name\AppData\Local\Adobe
3) Rename "Captivate 7.0" folder to "1234"
4) Launch Adobe Captivate 7
5) Open any of your projects and then republish it.
If issue still occurs, share one of your project with me ([email protected])
Let me know if your project is > 50 MB
Thanks,
Vikram Gaur

Slides missing when published to avi - HELP!!

Hi there
I've got a huge problem that I jsut can't fix - for two of my Captivate 4 projects, there are whole batches of slides missing (12 in a row is the worst case) when I publish the project as an AVI
I've been working on 12 seperate projects, each containing between 10 - 50 slides, with some audio, FMR and text captions (basically, nothing too complex, as I'm a first time user).
For at least two projects, when I publish to AVI (full frames, uncompressed), the videos just miss whole seconds of footage - there is no gap or silence, and the footage just continues from, say, slide5 straight into the second half of slide14 without a pause or noise.
The project is PERFECT when previewed fully, and when it plays and records itself before the publishing begins. Infact, I've exported it before with no issues.
Any ideas what's going on? Are they just corrupted?
I've tried re-importing the audio on the missing slides, adjusting the slide durations slightly, and basically fiddled with them, but each time I publish, the missing gap is EXACTLY the same.
the only thing I can think of is that I recently copied the whole project folder (with all the linked audio copied over into the same folder directory) from my network drive to my local drive. But as I said, I have other projects that have no, or only insignificant issues during publishing and they were also copied over in the same way.
Tearing my hair out with Captivate at the moment!!
Any help much appreciated!!

I've experienced this type of frustration publishing to SWF format in Captivate 3 which, of course, cannot export to AVI format. I don't know if the solution I've tried will work in Captivate 4, but it's worth a shot.
It was definitely a glitchy thing in Captivate where the program just lost its mind and was ignoring the slides as they were setup. (That's not a professional diagnosis.) In a couple cases, I had to recreate the slide, from scratch, where the issue began and delete its doppelganger. That stopped the issue from starting and the following slides fell in line.
Another time all I had to do was move the audio clips around on the timeline. It was important that I released the clip in a new location before returning it to its original start point. I had to do this on all the affected slides.
There had to be some sort of corruption going on, but these two options helped me at different times. I hope one of them works for you, Robert.
-Marty

Deleted html button still visible when published?

i recentley deleted the html widget from my iweb which contained a twitter follow button and i have a new html code i am using which is a twitter feed, but when the site is pulished the twitter follow button is still visible, when the site is viewed from the home folder all looks fine, when its published to the ftp server the button is visible and not the html code currentley in use? what is the problem?
take a look here > http://www.shanomusic.com <
This is how it should look.. vv

Empty your browser cache before visiting the published site. In Safari do Option/Command/E

Continue Button not working when publishing to swf

I have created a quiz in Captivate and set my pass/fail options to opening a URL on successful completion. I need to publish it in flash (swf) but the Continue button does not open the URL. It works perfectly if I publish the file in .exe format.
Here are my current settings (I've swapped my URL to the BBC website whilst testing)
I am using version 5.5
Can anyone help?

Hi Rod,
That's really helpful - thank you. It's working for me now.
I hope you don't mind a cheeky follow-up question?
I'm hoping that the quiz will be available for multiple users in different locations. Will each person have to change their Flash settings to get the link to work?
Many thanks for your help,
Jessica

Photoshop assets missing when published

I wasn't sure if anyone had any answers for why photoshop assets that I've copied and pasted into iWeb won't show after they are published. These are photos i've stripped from their backgrounds and pasted into my iWeb site. They appear to be there on the pages within iWeb but when I go online to look at them...these photos aren't there? A few items are there but randomly some of these photos won't appear. Not sure why? I've even tried to copy and paste them again with no success. I even refreshed Safari thinking that it my goof. I never had this problem with last version of iWeb.

Hi folks,
Couple of things....
If you want to knock out the background in Photoshop and transfer that image (knocked out) to iWeb you'll need to save the file as a 'transparent' png file. In Photoshop select save for web • select png 24 • check the transparent box. Voila. drag that file into iweb and you'll have a knocked out image.
Also, for those experiencing quality problems, while not necessarily easy or ideal, convert your images to flash and post according to the very good instructions found here ( http://web.mac.com/catucker/InsideOutside/iWeb.html ).
Flash images don't suffer the same fate as 'regular' jpegs. The quality you'll get will rival what you see in Photoshop et al.

The smart reply button is missing when it shouldn't be

I have an email with one sender, one To recipient, and 4 CC recipients, and the Smart Reply button isn't coming up. It works for other emails where there are multiple To recipients, but not this one (and others like it).
Is there a setting I can change to get it back?

You're getting the usual experience of posting "etrecheck" stuff on this site.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
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from the log list on the left. If you don't see that list, select
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from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
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Frames Missing When publish live video to fms server

I am creating flex mobile application , that allows people to connect using a android camera and microphone,then recording video from android camera to Flash Media Server(FMS) 5 starter using adobe flex but when I play the recorded live video from FMS it's missing some frames. I have set the camera.fps to 30 but when I trace out the currentFPS for camera 30 and netStream's currentFPS returns low value, usually falls between 2 and 5 (high 1280X720),15 and 20(medium 640x480),25 and 30(low 320X240).where netStream is the object of the flash.net.NetStream class

Hi
I think this would be useful to you.
http://help.adobe.com/en_US/flashmediaserver/devguide/WSd391de4d9c7bd609-52e437a812a3725df a0-8000.html#WSd391de4d9c7bd609-52e437a812a3725dfa0-7ff5

Button effects missing when published?

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