Button Sleep / Awake - Boton de encendido

Hola,
He acudido a una tienda autorizada de apple (no es una apple store oficial) para la ejecución del reemplazo del botón de encendido o Sleep / Awake, ya había comprobado que mi serial participa en este programa, cuando he ido a la tienda, el chico me ha dicho que para aceptar mi teléfono debía instalar una aplicación que supuestamente comprobaba si el botón servía o no servía, ya que si servía, no me lo aceptaban.
Por supuesto, no deje que un extraño instalara una aplicación en mi teléfono, pero quería saber si esto es así, o si en la tienda simplemente deben corroborar mi serial y con esa información es suficiente para mandarlo a apple para el cambio.
English:
Hi,
I went to a store authorized by apple for the button Sleep/awake replacement program, I've already check my serial at the apple's website and my iPhone it's on the program. But in this store, the guy says that he has to install an application in my iPhone to know if the button doesn't really work.Obviously, I didn't let he to install any app in my phone.
So, my question is, ¿Do I have to let him to install an app on my phone o he just have to check the serial on the website?
PD: It's no an official apple store, there's none in my country
Gracias!

What country & what store?
Are they an official Apple authorized service center?
See this -> https://locate.apple.com

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CaitlinMB176 wrote:
So I went out of character and downloaded ios7 software. i have a 4S. obviously imessage doesn't work - and it's not a vain problem. it's a problem problem.
No, it simply is not a problem. iMessage works perfectly fine for myself and millions of others. There is a small percentage of users experiencing issues with iMessage, but that does not mean that it does not work.
CaitlinMB176 wrote:
Oh, and three weeks ago my sleep/awake button just stopped working. the sales guy said: new phone/circa $600.
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If you want a new iPhone, then the 5C starts at $549US or the 5S starts at $649US for full retail without a carrier subsidy.
CaitlinMB176 wrote:
i've completely reset my settings now a few times, but this last time - i had hope that snapchat would work (not to brag but i have like 27 pending)
Then why bring it up? No one cares.
CaitlinMB176 wrote:
so i'm just in snapchat telling me "Connect to iTunes to Use Push Notifications" over. and over. and over.
Delete the App and reinstall.
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CaitlinMB176 wrote:
i will say to blackberry: at least you let us take out your battery and just punish you/get our stuff back together.
Stop making irrelevant comments. Removing the battery has no affect on the issues that exist with your device.

Button Sleep / Awake - Boton de encendido

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