Buttons are unresponsive...SO FRUSTRATING

I've had my 20 gig color iPod for just over a month now and it has mysteriously gone into a stage of unresponsiveness. The wheel and select and menu and play and next/back buttons do not cause the iPod to respond. If I switch the hold button on and off, it will wake up and turn on, same as if I plug it in to update it on itunes. I've reset it numerous times and even restored it a few times and nothing changes. I also put in a repair request to Apple on the 20th of September and they claim the dispatch has been sent but the service agent on the phone said it should take 3 days for the packaging to get to me. It has been a solid week and I have no packaging. Is there ANYTHING I can do? I don't feel like losing a 300 dollar product to lousy customer service. Please help!!!

Have you tried to reset the iPod?
I know the buttons aren't working, but try to hold down the top area of the wheel and the middle button together for a few seconds. If this works, it should go dark and then reboot with the Apple logo.
Every once in a while, my iPod 60GB says I don't have any songs on it, so I do this and it reboots and acts normal.
Hopefully this'll work for you.
Good luck,
Chris

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How do I fix my ipod touch when the screen turns green , buttons are unresponsive and can't connect to a computer

My ipod display screen only shows a green light and the buttons are unresponsive. When i connected it to the computer , Itunes would not recognise it. Please can you help or seggest things that may help.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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My MacAir is great except for a problem i have. Keys F1, F2,F5,F6,F7,F8,F9,F10,F11,F12 and the power button are unresponsive. These are keys i frequently use and i have searched the whole apple help centre. Anyone got answers for me? Please helP!!!

Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Universal Access pane in System Preferences, click the Keyboard tab.
Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
In the Universal Access pane, click the Mouse tab, and make sure Mouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, see Unable to type while Mouse Keys is enabled in Mac OS X.
If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
If the issue persists, use Keyboard Viewer to help isolate the issue:
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
If the keyboard is connected and detected by Mac OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working. If the keys work while started from the Install disc, then the keyboard itself is working correctly. Use Mac OS X: How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
http://support.apple.com/kb/TS1381

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hi
I've had my iPod mini for just over a year now and I've had one or two problems in the past. However, I've been able to reset it by holding the select button and menu button. However, today my iPod's click wheel will not respond (and doesn't make it's usual noise) and my select button is unresponsive so I can't reset. Plus my almost full battery has just drained in less than 20 minutes. Are there any tips for restoring my iPod?
Thanks

Welcome to Apple Discussions!
Try connecting it to the AC adapter after the battery is drained and resetting it. Also, is it turning on?
Finally, does it connect to your computer? Try resetting it while it is connected to the computer.
Read these tips on resetting...
http://docs.info.apple.com/article.html?artnum=61705
btabz

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Hey everyone, I left my iPhone 5 on charging and woke up to find the screen black, as if it's been turned off. None of the buttons work and neither does hooking it up to the computer. I held the power and home button together to reset it and turn it back on. Luckily it worked, but after an hour or two the screen went black again. This has happened four or so times since yesterday and is getting quite annoying. Does anyone know what is the cause of this problem or how it can be fixed?
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Use iTunes to restore your iOS device to factory settings - Apple Support
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iPhone - Contact Support - Apple Support

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iPhone 4 screen remains blank and only the apple logo appears on and off when connected to mains or PC. Only on mains occasionaly proceeds to display IOS 6 logo and a slide sign to start recovery which proceeds to an instruction to connect to iTunes. Hwever, as soon as disconnected from mains (in order to connect to the PC) screen goes totally blank again. On connecting to PC the Apple LOGO starts appearing intermittently but does not proceed to display IOS 6 LOGO. I have recharged overnight and followed resetting instructions as per the iPhone support page. Any suggestions (short of taking it to a service centre) ?

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Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Buttons in pop-up reminders are unresponsive

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PowerBook G4 Mac OS X (10.4.8)

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TS1425 The touching buttons and wheel on my gen 4 nano are unresponsive. any ideas?

G'day
The touch buttons and the wheel on my gen 4 nano are unresponsive, I have reset the device and this has not helped.
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cheers

What happens if you try a hard reset using the appropriate instructions in this Apple support document?
http://support.apple.com/kb/ht1320
B-rock

My iphone has become unresponsive, what can i do to fix it taking in account that my lock button as well as volume down button are also broken as well

My iphone has become unresponsive, what can i do to fix it taking in account that my lock button as well as volume down button are also broken as well

Nothing YOU cand do. You'll need to bring the phone to Apple for replacement.

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HJ

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HT1688 I can not restore and upgrade my Iphone 4. When i plug in to computer itune's restore and check for update buttons are not active.

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Razmee,
Guess what? After posting, I read another thread on this topic where someone said they went to an Apple store and the tech person there added the optional username and password in the Outgoing Mail Server boxes, and then reset the phone again. Although I had tried resetting and restarting a few times today, I had NOT reset it after entering the username and password into the optional fields.
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Thanks to you and this forum, it's a great ending to a few frustrating days.
I hope this message helps others. Not only does everything have to be entered correctly in the respective boxes; but once everything is entered and you press the "Done" button, every box should then have a check mark next to it and then you must reset the phone.

My iPod Touch was acting very weird, and now the sleep button is unresponsive

Just yesterday morning, my iPod didn't turn on.
When I tried to turn it on, it didn't turn on, so I went to itunes to try to restore it. I downloaded the 700MB update, and left for school, leaving the iPod at home. I came back to find the screen turned on, however, it was acting very very strange. At first, I thought the battery was dead, even though I fully charged it the day before. First when I'm using it, the screen blacks out, flashes, and it constantly asks me to slide to power off, when I didn't press anything. Did a hard reset, and an update/restore, but it didn't fix the problem.
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Unfortunately, I don't think it solved the problem. I believed the new iPod thing solved the weird behavior problem, but after that the button stopped working.
Do you know how to contact Genius? Because I don't think I can find a store in my area, when I tried to.

Buttons are unresponsive...SO FRUSTRATING

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