Buttons not working in published project in Captivate 4

Hi,
I have been able to create projects using powerpoint 2007 and Captivate 4, and when published, the buttons connect to the appropriate URL's. I just started a new project, importing a powerpoint. When I preview it, the buttons work and the URL's open. However, when I publish using the email option, and view the project, the buttons don't work. I don't think I'm doing anything differently from previous projects. I've installed the latest version of Flash, and they are still not working. I'm not sure what to do next.
Thanks!

Welcome to our community
If you are emailing the Captivate published file, likely the end user is running it from a temporary folder from their C drive. And that causes a security issue with Flash.
If you insist on using the eMail method of distribution, you need to also instruct the user to save the attached files to a specific location, launch the HTML file. Then ensure they configure their Flash player security settings to acknowledge the location where they saved the files as being safe.
Click here for more
Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

Similar Messages

Top Nav buttons not working after publish, but works in app. WHY?

I have tried to find out why these buttons will not work after publishing. They work fine while in the iWeb app, but not when publishing. I do not have any objects near the top nav buttons. The first site went off without a hitch
<www.serenitycustompools.net> the second site began the problem with the last page, the nav buttons would not work. Now this 3rd site, none of the nav buttons at top will work after publish, but will work in app. Anyone else having the same probs? None of my pages have the same names or any punctuation marks, and they are simple one word named pages.
mini intel Mac OS X (10.4.9)

They all work for me, try clearing your browser cache or using another browser.

Buttons not working on published SWF Captivate 2 project

I have published a daisychained Captivate 2 project in three
pieces, all published as SWF. The first piece plays fine, but a
user has to push a button to choose to either go to the second
piece OR the third piece. The button was designed so that when
pressed, it would open another CP project. The buttons in the
published pieces make the clicking sound, but otherwise do nothing.
When I published this as an EXE project with three pieces, the
buttons did what they were supposed to do. I'd prefer to use SWF
published output instead of EXEs. Any ideas as to what might be
happening to prohibit the buttons from performing?
Thanks,
Andrew

Welcome to our community
If you are emailing the Captivate published file, likely the end user is running it from a temporary folder from their C drive. And that causes a security issue with Flash.
If you insist on using the eMail method of distribution, you need to also instruct the user to save the attached files to a specific location, launch the HTML file. Then ensure they configure their Flash player security settings to acknowledge the location where they saved the files as being safe.
Click here for more
Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

Linking to destination in PDF not working in published project

I have a Captivate 8 project where buttons open an external pdf to specific destinations or pages within a PDF document. I append "#" followed by the destination name or page number to the URL and that works perfectly when I'm testing the project within Captivate. However, when I publish the project and run it in a browser (IE 11 and Chrome) or the standalone Flash player, The pdf file opens on the default first page and the destination info appended to the URL is no longer there. To summarize, the destination linking works perfectly in preview mode, but it gets stripped out when the project is published. Is anyone familiar with this issue and/or how to fix it?

Did you try previewing all the pages in browsers?
Click on File>Preview in Browser>Preview all pages in your_browser_name.exe.

Continue Button not working when publishing to swf

I have created a quiz in Captivate and set my pass/fail options to opening a URL on successful completion. I need to publish it in flash (swf) but the Continue button does not open the URL. It works perfectly if I publish the file in .exe format.
Here are my current settings (I've swapped my URL to the BBC website whilst testing)
I am using version 5.5
Can anyone help?

Hi Rod,
That's really helpful - thank you. It's working for me now.
I hope you don't mind a cheeky follow-up question?
I'm hoping that the quiz will be available for multiple users in different locations. Will each person have to change their Flash settings to get the link to work?
Many thanks for your help,
Jessica

Drag and drop interactivity- do it for me button not working when published to HTML5

I've made a drag & drop interactivity, I am adding a button where the user can get the correct answers for that interactivity.
using advance actions / Standard action / and apply custom effect (right to left ease) in captivate 7.
The problem I'm experiencing is that the button works fine when reviewing as SWF but when I publish as HTML5, it is not running.
I am attaching screen shots for it.
Thanks,

Sorry advance actions screen as below:
The idea when user click on "do it for me" button, drag source move to drop target automatically.
Thanks

Smart Shape Buttons Not Working With Scalable HTML5 (in Captivate 7)

Hey everyone,
first of all: everything was fine with CP 6, but since we upgraded to CP 7, I have troubles with smart shape buttons (exported as scalable(!) HTML5)! This is incredibly annoying.
When a project is exported as scalable HTML5, I cannot click smart shape buttons which I use quite often. I tried Chrome, Firefox, Safari, iOS, ...
When exported as flash or non(!) scalable HTML5, everything works, but it looks horrible on Smartphones – so this is not a solution we can work with.
I uploaded an examle:
Captivate-File: https://dl.dropboxusercontent.com/u/340109/A1/Test_CP_Forum.cptx
Non scalable HTML5: https://dl.dropboxusercontent.com/u/340109/A1/Test_Non_Scalable_HTML5/index.html
Scalable HTML5: https://dl.dropboxusercontent.com/u/340109/A1/Test_Scalable_HTML5/index.html
We have customers waiting for projects to be finished and I really rely on clickable smart shapes!
I kindly ask for a solution
Georg

I'm using a Mac (latest version).
@devices: Android and iOS smartphones and tablets as well as Mac and Windows PCs.
"Do you see this same issue on a blank project (With 2 or 3 Smart Shapes) ?"
I'm not sure if I get you right, but the project I posted is nearly a blank project (created with CP7). So I think the answer is "yes".

Buttons not working correctly/consistently

I am working with a template that has 5 buttons on each slide Back, Next, Help, Pause, and Play
The Help button is set up to Jump to Slide with the correct target, but for some reason it doesn't work. In fact, sometimes when I click Pause and then click the Help, it actually resumes instead of jumping to the slide.
This is pretty basic stuff, so I am at a complete loss. The only thing I am wondering about is whether the fact that the lesson was originally done in Captivate 5 could be causing an issue.
Here's the way the action is set up.

I have had issues with buttons not working properly in Captivate 4. When it happens, it is completely random and not consistent. To get my buttons to work properly, I usually just exit out, and go back to the project and then they work.
Sometimes it takes me going back the next day for them to work. There's no rhyme or reason to it. The settings are all correct. I don't change a thing. I save, and go back to the project and the button is working all of a sudden. At least that has been my experience the last couple of months.

Pause/Play functionality not working with publish to HTML5

Hi experts,
I am creating a Captivate course to be deployed on iOS and publishing to HTML5. We are using custom buttons (not playback controls) for navigation to advance through the slides. My client would also like Play/Pause functionality for some of our embedded (MP4) videos. I used the following tutorial to create these buttons to toggle the Play & Pause functionality:
http://www.youtube.com/watch?v=0v2F0NyEAfs
This worked PERFECTLY when previewed in a browser from Captivate, but does not work when published and launched in HTML5 format, from the same browser. I didn't use any Flash content, rollover functionalities, or anything noted in the limitations list for HTML5 output. The conditional functions I have set for my buttons are:
PAUSE:
Hide > SPI_Pause
Show > SPI_Play
Assign > cpCmndResume with 0
Assign > cpCmndPause with 1
PLAY:
Assign > cpCmndPause with 0
Assign > cpCmndRsume with 1
Hide > SPI_Play
Show > SPI_Pause
The issue I am encountering is that the video completely pauses itself the moment the pause button displays on the stage (no matter where I place it in the timeline). I'm not pressing it or anything, it just initiates the cpCmndPause function and disregards all the others I have set. From there the conditional sequences are rendered useless as the video is already paused even though I didn't press the button. I've verified this happens anywhere I try to use the cpCmndPause function.
I am running Captivate 6.1.0.309 on Mac OSX 10.8.2. I've tested the HTML5 output in Chrome and Safari with the same results. I did see a thread regarding a patch install (for 6.0.1xxx) that resolved some issues, but this appears to be an earlier version of what I have installed so this should have been resolved with my install?
Please HELP!

So, was this issue NOT resolved with the patch, or is this an entirely new/different issue?
It seems as though this functionality is pretty basic, so I don't understand why this is a restriction with HTML5 output? Please advise, if there are restrictions with advanced actions that are not noted in the HTML5 limitations documentation, then they should be.
Thank you, I too have a client deadline and have purchased this subscription based on the documentation Adobe has provided about the application's ability to publish to this new format.

Button not working in browser

I am coding a video player in Netbeans 6.8. just find two problems:
1. the browser button not working in browser when I run the project from Netbeans under "run in browser" mode. however under "standard execution" mode, everything is fine.
2. can not run the jar file in the project's dist directory directly. in other word, I can not run the jar file outside of Netbeans.
I appreciate any help. thanks.
Main.fx:
package gui;
import javafx.stage.Stage;
import javafx.scene.Scene;
import javafx.scene.paint.Color.*;
* @author Jethro
var face=Face{};
function run(){
    Stage{
        title: "player"
        resizable:false
        scene: Scene{
            width:800
            height:600
            fill:DARKBLUE
            content: [face]
}Face.fx:
package gui;
import javafx.scene.CustomNode;
import javafx.scene.Group;
import javafx.scene.Node;
import javafx.scene.control.Button;
import javafx.scene.layout.VBox;
import javafx.scene.media.Media;
import javafx.scene.media.MediaPlayer;
import javafx.scene.media.MediaError;
import javafx.scene.input.MouseEvent;
import javafx.scene.media.MediaView;
import javafx.scene.control.ProgressBar;
* @author Jethro
public class Face extends CustomNode {
    public var lbf=LBF{};
    public var enable=true;
    public var mark="play";
    public var sourceOfMedia:String;
    public def player=MediaPlayer {
        repeatCount:MediaPlayer.REPEAT_FOREVER
        onError:function(e:MediaError){
            var er=e.message;
     media : bind Media {
          source: sourceOfMedia
    public def view=MediaView {
            mediaPlayer:bind player
            preserveRatio: true
    public def bar=ProgressBar {
            height:10
            width:bind scene.width
            progress: bind
                if(player.media !=null){
                    player.currentTime.toMillis()
                        /player.media.duration.toMillis();
                }else{
                    0.0
    public var play=Button {
        onMousePressed:function(e:MouseEvent){
            if(enable and player.media != null){
                        mark="pause"; println("playing...");
                        sourceOfMedia=lbf.uri;
                        player.play();
                        enable=false;
            }else{
                mark="play";
                player.pause();println("paused...");
                enable=true;
     text: bind mark
    public override function create(): Node {
        return Group {
            content: [
                VBox{
                    content: [
                        lbf,
                        bar,
                        play,
                        view,
}LBF.fx:
package gui;
import javafx.scene.CustomNode;
import javafx.scene.Group;
import javafx.scene.control.TextBox;
import javafx.scene.layout.HBox;
import javafx.scene.paint.Color;
import javafx.scene.shape.Rectangle;
import javafx.scene.text.Font;
import javafx.scene.text.Text;
import javafx.scene.Node;
import javafx.geometry.HPos;
import javafx.geometry.VPos;
import javafx.scene.control.Button;
import javax.swing.JFileChooser;
* @author Jethro
public class LBF extends CustomNode{
    public var uri:String;
    public var whereis=Text {
        fill:Color.BLUE
     font : Font {
          size: 20
     x: 10, y: 30
     content: "location: "
    public var location=TextBox{
        text:"the song's location"
        columns:40
        selectOnFocus:true
    public var browser=Button {
     text: "Browser"
     action: function() {
                var jfc=new JFileChooser();
          jfc.setFileSelectionMode(JFileChooser.FILES_AND_DIRECTORIES);
                var val = jfc.showOpenDialog(null);
                if(val == JFileChooser.APPROVE_OPTION) {
                    location.text = jfc.getSelectedFile().getAbsolutePath();
                    uri=jfc.getSelectedFile().toURI().toString();
                    println(location.text);
    public var face=Group {
     content: [
          Rectangle {
                    x: 0, y: 0
                    width: 800, height: 50
                    fill: Color.SILVER
                 HBox{
                     width:800
                     height:50
                     hpos:HPos.CENTER
                     vpos:VPos.CENTER
                     spacing:5
                     content: [whereis,location,browser]
    public override function create():Node{
        return face;
}

thanks for your reply but I need more specific operation.
maybe I am not very clear about the problem one. I mean when I run the code in standard mode, if I click the browse button, a window will pop out and I can choose a video file from my local harddisk. but if I run it in "web start execution" mode and "run in browser" mode. the browse button make no response when I click it.
Edited by: Phoenix2006 on Feb 8, 2010 2:35 PM
Edited by: Phoenix2006 on Feb 8, 2010 2:37 PM
Edited by: Phoenix2006 on Feb 8, 2010 2:42 PM

Title & Menu Buttons not working correctly on remote control/ set top player but work in preview.

Title & Menu Buttons not working correctly on remote control/ set top player but work in encore preview. This only happens for a Blu ray project. When a user presses the menu button it should go to the previous menu they were on but it goes to the main menu. When they press the title button they should go to the main menu but it doesn't do anything. My DVD projects work as expected.I've tried creating a new "test" project with different footage and still get the same undesirable results.
Overrides grayed out and set to "not set" for timelines and menus.Project settings and build are set to blu ray. Also I've noticed when I preview a Bluray project the preview window shows a red colored disc next to the Title button when viewing the timelines and green when playing the menus but not so for a DVD project it displays red if motion menus and or timelines are not rendered/encoded. I'm not using motion menus and all the media is encoded according to the project specs.
I've searched this forum but couldn't find the answer. Any help or redirects to a solution would be appreciated. Working with CS5. Thanks.

I found out on my Samsung Blu ray player the remote has a tools button on it that brings up audio, angle, chapter selection etc.and also title selection which is actually the menus and the timelines unfortunately. It's not as easy or direct as last menu selected but it's a workaround at least. I also plan on using a pop up menu. I'll let you know.

Exit button not working can u say how to do that?

Exit button not working can u say how to do that?

Which version are you using, please the exact number? Exit depends also on the browser, not only on Captivate.

Scrollable frames. Buttons not working.

Hello.
I have a problem with buttons in the scrollable frames.
I have a slideshow with a thumb's. Each thumb consist of MSO (non active icon and active icon) and clear frame - button to that MSO and to slide foto. The thumb's grouped and placed into the frame with horizontal scroll overlay effect.
That frame placed into another frame-pull out tab, which have vertical scroll effect. And when I pressed the button, slide fotos changes correctly, but button MSO not working.
See files from dropbox -- https://www.dropbox.com/sh/rsbf1jto3a39jug/IVcQxaYJOW
Sorry for my english. I need help very much.
Thanks.

Hi,
I understand that I can use two 'states' of the buttons. And I tried it. But. Buttons renditions are raster images. And on the retina display we had bad quality. My target was to create vector buttons. With good quality on both displays.
Any suggestions?
04.10.2013, в 12:03, Christophe_Quinzoni <[email protected]> написал(а):
Re: Scrollable frames. Buttons not working.
created by Christophe_Quinzoni in Digital Publishing Suite - View the full discussion
Hi (again),
It seems that you built your stuff in a very complicated way.
First, try to make simple!
You mixed MSO and buttons functions. Useless and unfonctional.
Yous should use only button panel, with two different 'states' ('Normal' and 'Clic').
See below (no MSO function used at all for the button):
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5735625-468602/445-605/Button_ 1.jpg http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5735625-468603/448-605/Button_ 2.jpg
Use the layer panel to easily select the objects you want to modify.
Please find your file here: https://dl.dropboxusercontent.com/u/46115208/slideshowButton.indd
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5735625#5735625
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5735625#5735625
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5735625#5735625. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Digital Publishing Suite at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

In formcentral, why does the "proceed to checkout" button not work? on IE I get error " This content cannot be displayed in a frame...

In formcentral, why does the "proceed to checkout" button not work? on IE I get error " This content cannot be displayed in a frame. To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame ". On Chrome I get nothing but loading.

Hi,
This error is generally specific to Internet Explorer and has two possible causes. The most likely explanation is that your browser has unusual browser security settings. I would recommend you try
resetting your security settings to defaults (varies by version but all essentially the same). You may also have to turn off
Protected Mode which is enabled by default on some systems. If you’re seeing this error (or a version of it) outside Internet Explorer, you may have a server-level setting that is preventing your content from being framed.
Reference:https://social.technet.microsoft.com/Forums/exchange/en-US/1460c5a5-6242-4402-9f6b-bc581bf56478/content-cannot-be-displayed-in-a-frame-when-trying-to-add-item?forum=sharepointgeneral
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Eric Tao
TechNet Community Support

Logitech mouse buttons not working in photoshop cc 2014

logitech mouse buttons not working in photoshop cc 2014 winds 8.1. Is this a common problem?
I have updated the latest drivers and have a few buttons programmed with keyboard shortcuts that used to work in previous versions of Photoshop but don't work now.
Scrolling with mouse in bridge stopped working in cc butI see it is now working.
any ideas?

Many Photoshop extensions are not compatible with Photoshop CC 2014 for Adobe removed support for Flash Panels in CC 2014. Many extensions panels are flash based. Check with the developer to see if their blendmein extension works with CC 2014.
Adobe does not maintain Photoshop so it backward compatible with prior versions of Photoshop. This brakes things like action scripts plugins extensions etc. Keep old version of Photoshop installed....

Buttons not working in published project in Captivate 4

Similar Messages

Maybe you are looking for