Buttons not working on iTunes

whenever i try to click a button aggreeing to download music or any button at all, it won't click. the same thing happenned when it asked me to download the new version of iTunes. i went to apple.com and downloaded the new version, but the buttons still won't click. can somebody please tell me how to fix it

There should be settings in Control Panel or the keyboard control application that determines which app responds when the controls are pressed.
The issue is not iTunes but the computer/keyboard.

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