Buttons not working XPS 12 (purchased May 2013 Dell Germany)

Right and left-click buttons suddenly stopped working, at same time volume switch problem appears (cannot raise volume). Rest of mouse pad works. Updated driver installed as advised by Dell on-line, but no change. What are my options? Could this be a physical issue. If so is it advisable to remove back cover and physically clean?

Greetings !
Thank you for writing to the Dell Community Forum.
To resolve this issue I would request you to assist me by performing these troubleshooting steps ,
1)Check and advise if an external mouse is connected do the right and left click buttons on the external mouse work fine.
2)When you mentioned that the volume switch has an issue are you referring to the volume control button to the left of the system or are you referring to the volume control bar which can be operated via the operating system .
(By this we are trying to eliminate if its the issue with the OS or the system's hardware )
3)Also I would like to know if the an external speaker or headphone is connect do we hear audio .
Awaiting a reply from you .
Kind Regards,

Similar Messages

I purchased I phone 5 from USA covered under Apple care . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

I purchased I phone 5 from USA covered under Apple care . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

Is there an "APPLE STORE" in India or you just went in a reseller store?
There is a replacement program for sleep/wake button for free. Just look for an Apple Store and make a reservation at Genius Bar.
I have an iPhone 5, bought in Dubai U.A.E.
It is a US model (model A1428) which is different of the model use here in Italy/Europe
My serial number is qualified for battery replacement program.
I thought the Apple Store wouldn't repair my phone because I bought it from another country , a different model and it is already out of warranty.
The Apple store's staff just checked if my iPhone's serial number is eligible for the program and he replaced the battery for free today.

TS3694 No sound and ringer button not working. I cannot play music but when I put my Iphone 4 on the dock it plays music. This happens when I updated my phone to IOS 6.1.3..The phone doesnt have any carriers we only used this just like Itouch. Please help

Please help. Since I updated my Iphone4 to ISO 6.1.3...The ringer button not working, can't play any music (but ok with the dock), headphone sound is muffled. What can I do? I tried restoring and downgrading but it won't let me.

Hi there,
Thanks for reaching out to the community.
Please help. Since I updated my Iphone4 to ISO 6.1.3...The ringer button not working, can't play any music (but ok with the dock), headphone sound is muffled. What can I do? I tried restoring and downgrading but it won't let me.
It appears like you may have a hardware issue with your ringer button and internal speaker that came to light after the update. If you have already restored your iPhone back to factory settings using iTunes, you may need to have your phone serviced.
Some potential good news... Check your headphone jack for lint. There may be enough to cause a muffled connection. You can try to blow it out with compressed air or very carefully pulling out any solid objects that may affect the connection.
Best of luck!

Why does the sync button not work in itunes when my ipod touch is connected

why does the sync button not work in itunes when my ipod touch is connected?

It's working for me in Acrobat XI:
I'd try logging into Acrobat.com from your browser, and log in with your Adobe ID. There may be a problem there:
workspaces.acrobat.com

Home button not working on iPad 2 after iOS5.1.1

I got iPad 2 updated with ions 5.1.1
It worked fine for a week and now the home button does not work. I followed all posts here to reset, restore etc. but nothing helps. This is already a replacement iPad I got for my previous non functional iPad 2 which had battery issues, which apple swapped in store last week.
Any advice ?

Update -
Called apple support and did not get steps to try and was asked to visit apple store. Went to apple store and since the problem is intermittent they did nothing.
Now the problem is back.
Also, I notice there are lot of Low memory diagnostics logs which I thik may be leading to home button not working BUT that iOS should handle as part of memory management. I restarted iPad 2 and still memory issue/ home button not working which seems weird
I am really disappointed and not sure how to get this addressed.
Apple, please help!

Sleep Button Not Working on iPhone 5

Sleep button not working .. Advice on what Else I should do?
I've already turned it off & turned it on, & rebooted it.
I've had my phone since October and this is the first time it's done this

Morning AskVictoria95,
Thanks for using Apple Support Communities.
Installing the latest version of iOS may resolve the issue.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Sleep/Wake button will not lock or unlock iPhone
To lock the phone, press the Sleep/Wake button. Note: By default, if you don't touch the screen for a minute, iPhone locks automatically.
To unlock iPhone, press the Home button or the Sleep/Wake button, then slide the slider.
If either of the above steps don't work, try turning iPhone off and then on again.
If the iPhone will not power off, reset it.
Try to lock or unlock the phone.
Issue not resolved
http://www.apple.com/support/iphone/contact/
Best of luck,
Mario

Power button not working

iPopd touch 4th generation sleep/power button not working.
Any ideas? how long is warranty?

The standard warranty is one-year. Yu can purchase, before the one-year is up and additional year. Yu can check your coverage here:
Apple - Support - Check Your Service and Support Coverage
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

Re: Action Buttons not working Peoplesoft HR9.1/PT8.52

Hi All,
I've seen lots of threads regarding Action Buttons not working Peoplesoft HR9.1/PT8.52.
May I know which patch to download?
Thanks

Hi,
Log on to Oracle Support and go to tab Patches & Updates, Choose PeopleTools and version 8.52. From the search results choose the highest tool patch, at the moment.
Updateid: 14285861 / PT 8.52.10 PRODUCT PATCH

Scrollable frames. Buttons not working.

Hello.
I have a problem with buttons in the scrollable frames.
I have a slideshow with a thumb's. Each thumb consist of MSO (non active icon and active icon) and clear frame - button to that MSO and to slide foto. The thumb's grouped and placed into the frame with horizontal scroll overlay effect.
That frame placed into another frame-pull out tab, which have vertical scroll effect. And when I pressed the button, slide fotos changes correctly, but button MSO not working.
See files from dropbox -- https://www.dropbox.com/sh/rsbf1jto3a39jug/IVcQxaYJOW
Sorry for my english. I need help very much.
Thanks.

Hi,
I understand that I can use two 'states' of the buttons. And I tried it. But. Buttons renditions are raster images. And on the retina display we had bad quality. My target was to create vector buttons. With good quality on both displays.
Any suggestions?
04.10.2013, в 12:03, Christophe_Quinzoni <[email protected]> написал(а):
Re: Scrollable frames. Buttons not working.
created by Christophe_Quinzoni in Digital Publishing Suite - View the full discussion
Hi (again),
It seems that you built your stuff in a very complicated way.
First, try to make simple!
You mixed MSO and buttons functions. Useless and unfonctional.
Yous should use only button panel, with two different 'states' ('Normal' and 'Clic').
See below (no MSO function used at all for the button):
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5735625-468602/445-605/Button_ 1.jpg http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5735625-468603/448-605/Button_ 2.jpg
Use the layer panel to easily select the objects you want to modify.
Please find your file here: https://dl.dropboxusercontent.com/u/46115208/slideshowButton.indd
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5735625#5735625
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5735625#5735625
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5735625#5735625. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Digital Publishing Suite at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Sleep/wake button not working?

Cannot turn off iPad!
Is this a hardware problem?

i have same problem . my sleep wake button not work . I do everything reboot ,restore but its not work . problem occur after upgrade ios 5 and i cant play some game that i purchase. I ho to apple store in thaIland but they dont know why? and dont do something . Now i cant close my ipad. I want to know how we can solve this problem
thank you

In formcentral, why does the "proceed to checkout" button not work? on IE I get error " This content cannot be displayed in a frame...

In formcentral, why does the "proceed to checkout" button not work? on IE I get error " This content cannot be displayed in a frame. To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame ". On Chrome I get nothing but loading.

Hi,
This error is generally specific to Internet Explorer and has two possible causes. The most likely explanation is that your browser has unusual browser security settings. I would recommend you try
resetting your security settings to defaults (varies by version but all essentially the same). You may also have to turn off
Protected Mode which is enabled by default on some systems. If you’re seeing this error (or a version of it) outside Internet Explorer, you may have a server-level setting that is preventing your content from being framed.
Reference:https://social.technet.microsoft.com/Forums/exchange/en-US/1460c5a5-6242-4402-9f6b-bc581bf56478/content-cannot-be-displayed-in-a-frame-when-trying-to-add-item?forum=sharepointgeneral
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Eric Tao
TechNet Community Support

NOKIA 202 RED BUTTON NOT WORKING

I JUST TURNED OFF MY PHONE 202 AND after some time i try to switch on that phone but red button not worked and other keybuttons works good and i try flash the phone but it says remove cable and batery and put cable and put batery and power on but funny thing is my red button not worked and i just got dull finally i am asking you guys is there any solution to power on i try almost all key board tricks i.e * 3 gren red etc or a software to power on.MY NOKIA 202 RED BUTTON NOT WORKING

Hi, DEVRAMP. How did you flash your phone? Is there a battery indicator when you charge it? You may try the following solution below:
Check that the keypad is not locked.
Make sure that all keys are responding correctly when they are pressed. In some cases, a key may get stuck and freeze the whole keypad.
Try removing and replacing the covers (if your phone supports that feature). Check that the power and side keys on the cover are properly aligned (e.g. pushed out) to their respective positions to have a proper tactile feel when pressing the keys.
Keep us posted.

HT1688 Power button not working

Power button not working on iPhone 5

This is a defect on iPhone 5 power button that wears out in about 13-14 months of usage just after you go out of warranty. Apple is aware of this issue but chooses not to accept this as a defect. I asked the Genius bar guy and they told me this is a common case recently and costs $269 to replace your phone. There is no repair option. I am very mad and believe Apple needs to take action or will lose their customers. All iPhone 5 owners that I know started having this problem in the month of 13 -14.
I believe if the numbers go high, Apple may start a recall program. Please encourage anyone with this problem to post here. $700 phone should not wear out this soon. Apparently the part is defective on almost all iPhone 5 devices.
Other threads about this:
https://discussions.apple.com/message/23797113#23797113
https://discussions.apple.com/message/23258974#23258974

HT201366 CAC readers not working after installing security update 2013-003?

Is anyone else having problems with CAC readers not working after installing security update 2013-003? CAC required websites are causing safari and chrome to crash.

For CAC issues, see:
MilitaryCAC's Mac OS X support landing page
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

"buy now" button not working

"buy now" button not working... worked fine up until 2 days ago

If purchased in the USA... The warranty is only Valid in the USA.

Buttons not working XPS 12 (purchased May 2013 Dell Germany)

Similar Messages

Maybe you are looking for