Buttons on printer fail to respond

Question

I recently needed to move my printer and it wouldn't shut down when I hit the power button.  If I held the button down long enough it would just print a test page.  I gave up trying to shut it down, and just unplugged it.  When I turned it back on it started flashing a message saying to shut it down before killing the power.  Unfortunately I can't seem to get the machine to recognize when I hit "OK" so it will stop flashing this message.  Fortunately it does still allow me to print, but I can't do anything off of the printer itself (like make a copy by just hitting copy).
I have a best buy warranty, but I don't want to take it in for a repair if I can simply resolve it by resetting something since last time I brought a printer in for repair there it took 3 months for them to finally give up and give me money towards a new printer.  It's a Photosmart C6280 All-in-One.  Thanks for your help.

Answer 1

I spoke with the Lingo technical support on this problem several times since Tiger has issued the updates. I encountered a problem where I was able to connect to everything, including Jabber, website, et cetera, but not connect to AIM if the set-up was Cable Modem --> Lingo Phone Adapter --> Apple Macintosh Computer. It did not make sense to me because all ports on the VOIP adapter were open, and neither could Lingo support help me. What I ended up having to do is use a router, having the computer and VOIP phone adapter connect to the router, then having the router connect to the cable modem. The problem went away, but it was rather annoying with having so many dropped calls! I found out today that the reason is because iChat AV connects with AOL Instant Messenger using port 5060, which is also used by the Lingo service. When the computer was connected to the phone adapter, which was then connected to the cable modem, it blocked the port 5060 only because it used the same port! There is no solution to this, at least according to Lingo technical support, other than to set-up a DMZ which could then disable port 5060 for lingo, and then enable its use over iChat. This unfortunately disables the lingo service while connected as the DMZ disables the very port through which lingo connects. Either lingo will need to find a way for both to share the port without it shutting off for one or the other, by either chainging the port through which iChat connects, or lingo will have to change the port through which it connects. This is unfortunately very inconvenient for those of us who wish to connect to the internet through the VOIP phone adapter, which in turn is connected to the cable modem.