Buttons quit working

Question

I'm adding buttons (that open other Captivate tutorials) to
the end of my tutorials. If the user doesn't click the buttons
pretty quickly they quit working. They highlight and look like
they're being clicked, but they don't open the programmed project.
It seems to me that when the slide ends, so does the functionality
of the button. The buttons don't have a "pause until user clicks"
option to check. They do have a pause time, but frankly I thought
that was causing the problem and I turned it off (or I shouldn't
have done that?). But apparently that hasn't helped.
Then, I added an invisible click box to the page that doesn't
do anything if clicked, and has the pause until user clicks
functionailty enabled. This seems to work, but is it necessary?
Feeling like I must be missing something here and can use
HELP! Thanks in advance!
Arl

Answer 1

Hi Arl
Buttons by their very nature are designed to pause until the
user clicks. So you really shouldn't turn off the pause.
Normally, if you don't change the action assigned to the
button, it will simply "Continue playing project" when it has been
clicked. And all a button will receive is a single click and it's
done. So if you failed to change the default, the user clicks and
the button continues to the pause point and stops. Then it is dead,
as the single click has expired.
By turning off the pause, you have probably allowed the
playhead to move into the "Inactive" part of the button.
Personally, I'd suggest deleting the buttons AND the Click
Box (The Click Box shouldn't be needed, as the Button should
provide the pause). Then carefully re-insert buttons and be careful
and specific with what you tell them to do. Ensure they pause and
ensure they do something other than "Continue playing project" when
clicked by the user.
Hopefully this was helpful in some way... Rick