BUY A NEW COMPUTER FROM GET A REFURBISH ONE BACK

I bought a laptop brand new and had issues with the wifi and ethernet connecting to the internet.I spent numerous days and hours trying to get this resolved over the phone before finally getting in touch with someone who suggested in having the computer sent off to the repair factory.This computer was sent out in new condition plastic still on it used only a matter of a couple of hours and shipped back in the same non working position with the plastic peeled off.I was directed to a case manager by the name of Richard who was very short offered no apology or incentive for the situation I was in nor a replacement considering the pc had not functioned correctly at any given time.He made me ship the pc back and promised that the computer would be fixed this time.I reshipped the computer back out and received it yesterday and it was still not fixed.I called back and after spending several hours on the phone yesterday was told that he would have to contact me back at his earliest convenience 24-48 hours.This morning by noon I had not received a call from Richard so I called in and after spending an hour on the phone I finally got him.I apologized for being upset the first time around he then asked what the situation was? I was floored to know that he hadn't even seen my caseAfter explaining my situation for the 4th time today he said all he could do is send me a refurbish computer no incentive no apology nothing.I asked if I could switch to a desktop or just get credit and he denied me that.He refuse to help me in a manner that was professional and again was short and rude about it.So today after all the hp products I have invested in I will be receiving a refurbish unit after buying a new unit from your company and taking back the current desktops I have purchased and replacing them with macs since my experience with them has been much more appreciated and respected.I will be ridding myself of all affiliation to your company because of the horrible experience that I have received from customer service, supervisors and case managers who are employed at your company as well as sharing my experience with other people in my profession and friends who have or are thinking about purchasing a new computer.I email you because I hope that unlike many of the other people in your company you actually care but either way this has been the most absolutely horrible experience to date in my pc buying experience.Regards,NEVER MAKING THE MISTAKE OF BUYING ANYTHING FROM HERE AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Buying a new computer to get faster, please help.

Hello there,
At the moment I have the 17'' powerbook G4 with 2GB ram and 5400rpm 120GB HD, and external 800FW 250GB HD.
My main work with my computer is editing with FCP 5.1.2. I'm capturing from miniDV cameras throw the day to the internal HD, editing as i go, and in the end of the day exporting my edited footage of the highlights of the day to DV again to play on a projector (I don't want to plug the computer to the projector).
On my last job the problem that I had was:
1. It took sometimes 40min to render the project before i export it to DV, I'm trying to render as i go, but some time it's not possible coz I'm too busy editing. And I don't have this 40min to wait.
2. while FCP is rendering (throw the day) I'm trying to work with LiveType or Motion, but it goes very slow, and almost impossible to do.
I'm using the internal HD to capture (with 400FW) and render, and Export with media manager to the external 800FW the final edited version after the day finish. then deleting every thing from the internal HD and starting a new day (normally doing 10 days)
So because on my last job I couldn't do much titling and some time I had to put on the big screen unrendered video, I decide to buy the new 17'' MacBookPro.
My question is:
Is the way that I'm working with FCP right? or is it better to capture and render on the external HD?
If the internal is better, should i get the 100GB 7200rpm or the 160GB 5400rpm.
If the external is better, should i get another 400FW card so i have different bus for capturing and writing on external 800FW HD, or should i sell my 800FW HD and get an SATA external HD?
I hope I explained myself OK....
Thanks
Elad
power book G4 Mac OS X (10.4.8)

Is the way that I'm working with FCP right? or is it better to capture and render on the external HD?
Capture to and render to the external as the scratch disk.
If the internal is better, should i get the 100GB 7200rpm or the 160GB 5400rpm.
the 5400 is fine.
If the external is better, should i get another 400FW card so i have different bus for capturing and writing on external 800FW HD, or should i sell my 800FW HD and get an SATA external HD?
if you are working in DV or HDV, the fw800 is fine. If you have intentions of editing uncompressed footage, you will want an e-sata - possibly a RAIDed version which will require an expresscard 34 connection to the computer.
x

Buying a new computer from the Apple Store

I know someone who is interested in getting a new computer (probably an iMac) who is a retired teacher. Do you think she will be able to get an educational discount?
She is upgrading to make use of FireWire 800 (her current iMac only has FW400 ports) Also, are there any Macs available yet that use USB 3.0 ?
If she buys a tower, will she be able to upgrade to USB 3.0 at a later time?

The official terms of eligibility for educational discounts in the US can be found here:
http://storeimages.apple.com/1953/store.apple.com/Catalog/US/Images/salespolicie sEdIndividual.html
They say that someone has to be a current employee of an educational instution; retirees are not eligible. The terms in other countries may differ.
There are no Macs at this time that offer USB 3.0. If she buys a Mac Pro, yes, she can add a USB 3.0 PCI card, at least one example of which is available now. It will not be possible to add a USB 3.0 card to any other Mac (since no other Mac has slots), though it's not impossible that someone will come up with a Thunderbolt to USB 3.0 converter. Sonnet Technologies has announced a Thunderbolt expansion chassis that would probably accept a USB 3.0 PCI card, but that's starting to get a bit pricey.
Regards.

I am buying a new computer and getting rid of my old one. a few years ago I downloaded Photoshop and I now want to transfer it to my new computer as I will no longer use my old.one. how do I do this

Hello

Deactivate it on the old computer. Do you have the installation file and/or disc and the serial number? If so, just install it.
What version?

I received LR 5 for Christmas but have not downloaded it yet on my computer. I have had LR 3 for about 4 years. I am due to buy a new computer soon but need to know how many licenses/downloads I will get before downloading LR 5 on my current computer. I

I received LR 5 for Christmas but have not downloaded it yet on my computer. I have had LR 3 for about 4 years. I am due to buy a new computer soon but need to know how many licenses/downloads I will get before downloading LR 5 on my current computer. I may also purchase a laptop in the next year so that would require 3 licenses altogether (current iMac, future iMac, future macbook).

You have one license.
You can download and install it on an infinite number of computers, as long as it is only installed on two of your computers at any one time, and in use on only one computer at any given time.
So in your case, current iMac, that's would mean its installed on one computer, no problem. Future iMac and future MacBook ... so if you uninstall from current iMac and install on Future iMac and future MacBook, it's now installed on two computers at a time, no problem, as long as you're not using Lightroom on both simultaneously. And if after that, you got two new computers and uninstalled Lightroom from the previous two, you're still good, it's only installed on two computers at any one time.

Buying a new computer and want to also get Adobe Premier Elements 9 to video edit.

Buying a new computer and want to also get Adobe Premier Elements 9 to video edit.
What cpu/ram/video card etc do I need to get to ensure good performance from software eg when rendering etc.

Hi RossW57,
For the system requirements for Adobe Premiere Elements 9, see http://kb2.adobe.com/cps/863/cpsid_86324.html#main_System%20Requirements
If you are planning to upgrade to Adobe Premiere Elements 10, use the doc http://www.adobe.com/products/premiere-elements/tech-specs.html
Thanks,
Preran

HT1338 my mac book pro has started getting this panic kernel shut down stuff went to apple store they told me it was my ram changed ram still doing the same thing apple is like we could care less told me to buy a new computer anyone else getting this?

my mac book pro is getting this panic kernel shut down went to the apple store they told me the ram was bad replaced ram it is still doing it contacted apple they told me buy a new computer anyone out there with this problem and can it be fixed?

If they replaced RAM to fix a problem and it is not fixed take it right back to them.

If I buy a new computer - can I still get use creative cloud on the new one?

Hi!
I want to buy a new computer in a few months, and therefor I'm having second thoughts about getting the creative cloud that ties you up for 1 year - OR does this work on my new computer when i just log into the creative cloud??

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

Can i get a newer version without buying a new computer?

Hello All and Anyone, I have an imac OS X version 10.6.8 and was wondering if it was possible to upgrade the version at all or if I have to buy a newer computer. I'd hate to think I'm "stuck" with this one, as there are plenty of apps I can't even download because this computer is 4 years old. There's still tons of space on it though & I don't otherwise have a need for a new computer. Thanks in advance.

Back up your data, check your applications for compatibility, and download Mavericks from the Mac App Store.
(110851)

I just had to buy a new computer because my "vintage" Mac died. after migrating my backup drive over my Adobe creative suite no longer wroks I get a 150:30 error code HELP!

I just had to buy a new computer because my "vintage" Mac died. After migrating my backup drive over to my New mac book my Adobe CS no longer works. I get a 150:30 error code HELP!

You need to reinstall it properly, not use migration.
Mylenium

I am buying a new computer, can i copy firefox from my old one and paste it on the new one

Instead of opening up a new firefox with my new computer can i copy the one from my old one and paste it to my new one so i can save all my bookmarks?

The user data is store in the profile folder. You can copy the data manually by copying the contents of the profile folder, for details see [http://kb.mozillazine.org/Profile_backup Profile backup - MozillaZine Knowledge Base] or [[Backing up your information]].
There are some add-ons and utilities that can make this process easier. The first one is the [https://addons.mozilla.org/en-US/firefox/addon/2109/ FEBE] add-on which can be used to copy a profile. Another option is the free [http://mozbackup.jasnapaka.com/ MozBackup] utility.

Help me buy a new computer suitable for Arch

Hello all Arch users.
About 1½ years ago, a mate convinced me to try out Arch Linux. It was about the same time as I also bought myself a TFT monitor. I've grown rather fond of Arch since then, and refuse to use anything else (except at work where I have to use Windoze).
But I've also been having some eye-problems for the last year or so, and I'm blaming partly my Phillips 190S monitor, and partly backlight/brightness settings in Arch, which I have been unable to change. Last thursday these eye-problems accelerated and gave me so much trouble I was unable to use a computer or TV or even go outside for days. I can't live a life that boring! :-| I have to be able to use my computer 25 hours a day.
I've searched a bit on the forum and found that I'm not the only one having some eye-problems with Arch. One solution apparently is to use xbacklight command, which just doesn't work on my system. I found another graphics-card which I tried, but it used the same drivers, so still no xbacklight command. Anyway, I don't want to make a big story out of it either, since I've decided to buy a new computer and monitor now. I want a low-noise system anyway, so....
The monitor will be some expensive stuff that should be very kind to the eyes, so I'm pretty sure that part can't be better. But should you have a recommendation for a great monitor that's kind to the eyes, do share.
I'm thinking that the hardware otherwise might not be compatible with Arch for reasons I'm sure I wouldn't know about. Also, I'm interested in knowing if there's any graphics-cards that suits Arch better than others. And finally, my Arch system is a little broken, and a fresh install probably isn't a bad idea. (I'm no Linux hardcore user, but I definitely know I prefer any Linux distro over Windoze).
So I decided to put down the stuff I'm thinking of getting, and maybe someone will tell me if they know of any problems with that hardware and Arch, or maybe recommend me something else.
MSI G31M LGA775 1333FSB Bulk MAT G31M, 4xSATA
Intel Core 2 Duo E4600, 2.40GHz, 800FSB
Ram Geil 2048 MB DDR-II PC6400 KIT
Samsung S223 DVDRW-SA/18/18/8/SATA
Samsung 250GB SATA II Harddisk
NorthQ NQ-6803 52-in-1 Cardreader
There's no graphics-card on that list, because there's a built-in one one the motherboard, and I don't really need it for games, but rather system-development and such. But if you believe that a certain graphics-card will improve picture quality, or be more kind to the eyes, then do tell me. (I doubt it, but if you think so, lemme know).
Any other advises regarding brightness and be-kind-to-your-eyes-stuff is also welcome. So far I've installed www.sharpfonts.com, but it's too soon to say if it helps.
Thanks in advance.

Thanks for the answers.
I'll definitely look into that flourescent lighting thingy, although I think/thought I had enough light around me already.
I have also tried having brightness at 0, and even contrast at 0 also. Also using the nvidia settings.
Anyway, it would seem I've found one of the reasons. Apparently, for some weird reason, Arch hasn't offered me 60hz, but rather lower odd numbers such as 53hz. So I've been using a rather lower frequency, which logically should explain at least some of the reason.
While Windows lets me go as high as 75hz with this current 17" monitor I've tried instead of my 19" monitor, Arch won't even let me have 60hz. I've tried various xorg.conf settings, and even got one mailed to me which doesn't change anything. So that's two monitors I've tried where Arch doesn't deliver the hz I want, but where Windows does fine and more. That can't be right. I'm using the nvidia drivers, and have tried two graphics cards.
I'm buying a better monitor regardless though, something that's extra kind to the eyes somehow. I'm thinking 19-22" with some fancy techniques to reduce whatever it tough on the eyes. Maybe a fresh install of Arch will help getting the hz needed. I need to do that anyway on the new computer.
I also tried booting Ubuntu from a CD to check how that seemed, and while the Ubuntu desktop and fonts did seem more calm and eye-friendly, I must admit I'd been looking at it too much at that time to be sure I wasn't just kidding myself.

Help me buy a new computer please :)

Hi. I gonna buy a new computer soon.
I've heard alot problems about Neo4 Plat and World of Warcraft which is the only game iam playing, and the only reason iam buying a new system.
Can you please explaing your experience which WoW+Neo4 Plat ?
I also wanna know is the Tagan 530W 2Force PSU will be okay, and a ATi X800 graphics card.
Please tell me if this combination is just a bit wrong. I really want a stable system.
Thank you.

Quote from: Richard on 03-September-05, 00:17:21
anim8,
I do like the K8N-Sli Plat.
Take Care,
Richard
Thanks alot for reply
What i fear with K8N-Sli Plat is that its older than K8N-Sli-F, and maybe more faulty. I dont know, but if K8N-Sli-F is newer, MSI has maybe corrected some problems.. i dont know :/
What is the most popular card atm? I really want a card that i can get support on, and thats why i dont like Sli-K8N-F much, because its new, and new cards often got new problems too.
I looked a lot at Neo-4 Plat too, but just before i should buy i saw that almost all hardware-stores in Denmark where i live, is out of stock, and they will not get them again because MSI has stopped to produce them. I dont know if this is coerrect, but if no hardware-stores in Denmark will get the card at store again, their must be a problem right?

Had to buy a new computer and not able to download my ITunes purchases

I had to buy a new computer and I am not able to download my old purchases. I didnt back up my purchases on my old laptop. What can I do to download my old purchases? Thank you

+I didnt back up my purchases on my old laptop.+
Woops, big mistake not backing up, since you only get ONE download from the store; no more downloads will be coming to your new PC.
Do you at least have your purchases on an ipod? You could authroize the new PC, then do itunes menu > file > transfer purchases from ipod.

I want to reinstall CS4 as it has been doing some strange things regarding printing, etc. However, when I did this before, it created a major problem and I ended up buying a new computer because no one could figure out why it kept hanging up during the in

I want to reinstall CS4 as it has been doing some strange things regarding printing, etc. However, when I did this before, it created a major problem and I ended up buying a new computer because no one could figure out why it kept hanging up during the installation. Hours on the phone, no results. I'm scared to do it on this computer. Should I try? Not even the Adobe support could get it resolved. I believe it was somehow reading a product number that could not be deleted or something, and nothing worked.
Message was edited by: Doug Doug

Hello, as an addition:
In your case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it will become a little bit more complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool" as Keith wrote.
Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for may part - as it seems unlike you - had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter

BUY A NEW COMPUTER FROM GET A REFURBISH ONE BACK

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