"Buy a new MAC" or "Pay dearly for us to help you hopefully fix something we broke!" Where is the intelligence in that kind of a response from Apple? Are you intentionally leaving all the people that made you billions on our own?
So, My Dear Apple Inc,
At this time, you are earning billions of dollars due to "our" belief in your products. Most of us had pretty good luck. But the flip answers the phone support people give the people that have problems are sickening. We are the Human User side of the business. We spend money to support you. We have the power to collapse the entire Apple Empire if you do not support and answer us in a civil manner. We "very much" would like to support the growth of Apple and whatever subsidiaries. But you must deliver and stand behind your products and services. Most of us are not Techs. We are end users with crazy busy lives and we require you to work along side of us to create a more sustainable computer environment for home and business. Gee whiz guys. Crashes and freezes after we keep upgrading. I am new here. Sorry. I have not even learned how to answer your comment.
Hey MacSurvivor!
Please give us a rundown of what exactly you are expereincing so we can further assist you. There are so many configurations out there, it's hard to help with so little to work off of.
I understand you are upset.
1) How old is your HDD
2) how did you install ML (clean or over top)
3) what are you doing before you see crashes or freezes?
4) how can we reproduce them?
The better you can describe what you are seeing (and not feeling) the better we can help.
Similar Messages
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New mac pro (2014) specs for production company help
Hey guys new to the forum!
I work for a production company that makes mainly online corporate video and motion graphics, lots of character animation, typography pieces and bits and pieces of 3D work with cinema 4d r14. We currently work on 2009 mac workstations which have the following specs:
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 3.2 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 16 GB
Bus Speed: 1.6 GHz
Chipset Model: ATI Radeon HD 2600
I've been asked to get some specs because we plan on buying the new mac pro and I have been reading some articles regarding performance with After Effects but in all honesty i really don't understand what sort of specs i need because i'm good at designing and animating but it when it comes to CPU, GPU talk it's all very confusing!
My boss wants faster previews, faster render times and an all round better performance than what we have now, and with the possibility of outputting 4K in the near future i have to bear that in mind as well.
If you guys could give me a helping hand choosing a new mac pro i would be eternally grateful!
Thanks,
MarkThe new Mac Pros are, without a doubt, amazing machines. But are they value for money?
A significant cost in these machines is the high end AMD GPUs, which is utilised very well by Apple in their own software like Final Cut Pro X, Compressor and Motion. If you use those a lot, it's a no brainer. Place your order.
Premiere Pro CC has support for the GPUs (one GPU during playback, but can utilise both during renders.)
There has been no pledge from Adobe for After Effects support. AE's ray-traced 3D render engine has been virtually abandoned by Adobe, so there will never be support for AMD CPUs for it. They are now more focussed on integration with Maxxon's Cinema 4D as a 3D alternative, but Cinema 4D exclusively renders with the CPU – no GPU benefit.
The AE team are hinting about substantial multi-processing enhancements in the next major update, so it seems After Effects users will continue to be better off with faster multi-core CPUs, rather than expensive GPUs. With more CPU cores comes the need for more RAM.
Some third party vendors of AE plugins, like VideoCopilot's Element 3D and Optical Flares, have pledged support for the Mac Pro GPUs. But the problem with intertwining CPU-dependent software with GPU-dependent plugins is you need to turn off multi-processing to get the best results, negating the value of your powerful Mac Pro CPU.
Photoshop and Indesign rarely need the balls of a machine like the new Mac Pro. The new high-speed SSDs will certainly make them run faster than your average iMac, but it's not a HUGE leap for the cost difference.
The benchmarks I've seen on media encoding for the new Mac Pros are a little underwhelming, to be honest. They're fast, yes, but not twice as fast as a $4000 iMac, despite a high-end machine being twice (or more) expensive.
So, as a primarily Adobe user, I'm a bit torn. Personally, I think my money will be better spent buying a high-spec iMac for now. I can always on-sell it in 6 months if Adobe prove they are really coming to the party with Mac Pro support. But right now I'm not seeing proof of the benefits (from Adobe) in buying a $6K+ machine.
If you are determined to buy the new Mac Pro, and After Effects and C4D are your primary tools, get the most powerful CPU you can afford, make sure you have at least 3-4GB of RAM for each CPU, and keep the lowest-specced GPUs. -
I have two problems:
1. I no longer have my old computer and want to download the iTunes I have purchased in previous years. Aren't they all in "the cloud?"
2. I think I have more than one account and would like to get them combined. Is there a good number or email to Apple that I could get that done?
THanks!
SHawnIt has always been very basic to always maintain a backup copy of your computer. Have you failed to do this?
You can redownload some iTunes purchases in some countries:
Download past purchases - Apple Support
As provided, you cannot merge accounts
Sorry -
I have over 40 Itunes purchases and they all play back fine, But my last purchase Ip Man2 keeps freezing on play, I know it's not my PC because all my other itunes movies play fine, wasn't able to get a helpful response from APPLE, How can I get a refund on that purchase or a better copy.
I own the movies and I want them to stay in my iTunes library basically forever.
But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
iTunes prefs > Store > Show iTunes in the Cloud purchases.
This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
Also see this , -> Download past purchases
and techncially, you don't "own" the movie, You simply have a license to use it.
Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
Actually, no it does not tell you that.
FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
Suggestions here -> http://www.apple.com/feedback/ -
Can anybody help?
I am considering buying a new MAC laptop to run LOGIC for composition and band live/recording, but which one is best as I do not want to spend too much money?
Does it have a line in and how do you monitor sound?
Will I need adaptors and an interface?
Also, I am guessing as Logic only runs on MAC surely then they would not the best spec to recommend to run it?
I see all the upgrades as additional memory or a faster process?
Is a retina screen necessary, and why flash based storage against a 1TB hard drive, and a i5 instead of an i7
The main reason for this purchase is to play live and use backing tracks and record found sounds and make creative songs.
I hope you can provide some valuable feedback, as I am a longtime MAC user and see upgrades and changes happen regularly but the most important thing is the songs not the equipment.
I have £500 already and willing to add another 500 to 700 pounds, then software extra.Can anybody help?
I am considering buying a new MAC laptop to run LOGIC for composition and band live/recording, but which one is best as I do not want to spend too much money?
Does it have a line in and how do you monitor sound?
Will I need adaptors and an interface?
Also, I am guessing as Logic only runs on MAC surely then they would not the best spec to recommend to run it?
I see all the upgrades as additional memory or a faster process?
Is a retina screen necessary, and why flash based storage against a 1TB hard drive, and a i5 instead of an i7
The main reason for this purchase is to play live and use backing tracks and record found sounds and make creative songs.
I hope you can provide some valuable feedback, as I am a longtime MAC user and see upgrades and changes happen regularly but the most important thing is the songs not the equipment.
I have £500 already and willing to add another 500 to 700 pounds, then software extra. -
If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?
Yes. Log into MacAppStore with the AppleID that purchased them.
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Questions about buying a new Mac Pro for 4k video editing.
Hi everyone,
I'm currently looking into buying a new mac pro and I have a few questions. I'm a filmmaker/freelance editor looking to get a system that can handle any/at least most 4k formats that I might throw at it, and will hopefully last me around 7 years or so, like my last mac pro has. I've saved up about $5,300 and am becoming more obsessed with getting it asap, but am willing to wait a bit and save up more if necessary. I also play the occasional elder scrolls or civilization game, and might run windows on the new system as well. So here are my questions:
1. I've read rumors that a newer build could be released this year, with newer processors and graphics cards. Is there anything to point to when? I tend to buy things a month before a newer version is released, and I'd like to prevent myself from doing it this time around..
Here's the Build I'm looking at:
6 core
2 D700s
base ram to be upgraded myself to 32Gb (2x16Gb cards leaving 2 slots empty to expand to 64Gb later)
512Gb-1Tb internal hd
2. Should I be considering the 8 core? I'm not too excited about the additional $1500, but I want a system that will last.
3. Is getting the two 16Gb chips of ram and leaving two slots empty a bad idea?
4. I currently work with FCP studio 2 and love it. Not sure whether to go with FCP X, or adobe. Any thoughts?
5. I'm not finding many deals for cheaper ram and hard drives. OWC's prices seem to be comparable to Mac's. I want to do the ram so I have room to upgrade to 64Gb later, but are there any hard drives out there that would make it worth upgrading it myself?
I appreciate any insights you might have. I plan on getting a decent raid and 4k monitor in the next year or so, but for now just want a base system that will keep me editing and will be ready for 4k when I take that next step.The late 2013 Mc Pro uses Intel Xeon ECC processors (error correction), and as far as I know Intel has not announced any newer Intel Xeon processors than those in the late 2013 Mac Pro. I would not expect to see an update to the 2013 Mac Pro until the end of 2015 at the earliest and probably later than that.
If time is not an issue, then you should be quite happy with the 6 core 2013 Mac Pro. It will do an excellent job with 4K video footage. And, yes, I would suggest getting the best raid system you can afford. That is actually more important than processor speed since I/O is frequently the bottleneck when doing multi camera video or 4K video.
I have the latest version of Adobe's Premiere Pro 2014 CC installed on my late 2013 Mac Pro and i have used it a bit without problems. However, I find it much much slower to edit with than FCP X. Also be advised that if you Google you will find several individuals on the Adobe Forums who purchased the late 2013 Mac Pro and have not been able to use it with Premiere Pro CC because of either a hardware incompatibility or software issues between Premiere Pro CC and BMD's Resolve. It is quite possible that I have not experienced these problems because I have not made very demanding projects with Premiere Pro CC on my 2013 Mac Pro.
I strongly recommend FCP X. Apple released FCP X before it was ready, and many early users were unwilling to take the time to learn how to use this very different NLE which is not track based. Apple has over the last 3 years since FCP X was released, issued more than 10 updates (all free), and the program is stable and blazingly fast. I urge you to check out the FCP X training offered by Ripple Training and/or Larry Jordan. Both are inexpensive, and worth every cent. Watch their training videos and you will be up to speed in FCP X in no time at all, and you will wish you had switched a long time ago.
If you can afford the 1 TB of PCie internal flash storage on your Mac Pro, then by all means get it. For me 1TB is well worth the cost.
As far as editing 4K video, the format of the video will be important to the ease of editing. For example, I am able to edit in its native format (XVAC S) several streams of 4K video form my Sony FDR-AX100 with no problems. If I were editing Sony's XVAC format used in their professional 4K cameras, that might pose a problem that would require transcoding. Similarly for other 4K formats. XVAC S is an easy format to edit natively because it is essentially a high bit rate h.264 format.
Best of luck on whatever you decide to do, and happy editing.
Tom -
Buying a new Mac and try to save all information from iPhone in new iTunes, is it possible? how?
Buying a new Mac and try to save all information from iPhone in new iTunes, is it possible? how?
The easiest thing to do is transfer the library from the old computer to the new one. Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to choose a library, then select the copied iTunes folder. If this is to a new computer and you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
If you do not have access to the old library (and you always should in the form of a backup you regularly make of your computer and store on a drive in a safe place) and this phone has been synced with a different library you can backup certain items, then erase the phone and restore those items. This will not include media not purchased from the iTunes Store.
iOS: How to back up and restore your content - http://support.apple.com/kb/HT1766 - "Learn how to back up and restore the content on your iPhone, iPad, or iPod touch using iCloud or iTunes."
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss. To use a device with a new computer you transfer the content from the old computer (or its backup) directly to the new computer, not the device to the new computer. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 -
I have a PC windows. I have Adobe Creative Suite 3. I am going to buy a new Mac computer and want to install my Adobe Creative Suite to this new computer. I realise that I need to upgrade to do this. Howmuch will it cost me. Also I want to know if I can jsut upgrade the photoshop/illustrator and premiere software as aI dopn't use the rest, would this be cehaper to do and possible to do? Please help.
YOu are long past any upgrade cycles and need to buy a new CS6 license at full price or sign up for Creative Cloud.
Mylenium -
I have a game but it only for one apple id and one divece but someone i dont know id play that game and using my apple id and i want to know if u can block them from using ur apple id and also erase all the games they downlode with the apple id
There probably is, but it requires that you be able to use punctuation and write in sentences so that we can understand exactly what you want.
You can block others from using your Apple ID by changing your password. There is no way to erase what was already downloaded on to someone else's device, for obvious reasons, -
How come although iPads are getting more powerful, the iOS apps from apple are so mediocre and just not that great? We spend all this money for the latest ipad and all we get is these $5 video and music apps from apple. Why create the iOS platform and only offer so so apps like IMovie and GarageBand ? While other developers are offering much better apps like pinnacle studio for video, Cubasis and Auria for music production, apple has not showed much growth in terms of innovation. While there's nothing wrong with making an app like GarageBand where "anyone " can make a song, how about something for real musicians or an app not so basic as it get for video editing? After spending 0ver $700 on an ipad I'd be willing to spend more than $5 for a better video or audio app.
First, try a system reset although I can't give you any confidence. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
Is the retina display for the new mac book pro worth the extra cost? I'm buying a new mac book pro but not sure about the retina display.
There is a US$10 adapter from old power adapter to new MacBook Pro.
MagSafe to MagSafe 2 Converter
The MagSafe to MagSafe 2 Converter allows you to use the MagSafe connector on your LED Cinema Display, Thunderbolt Display, or MagSafe Power Adapter to charge your MagSafe 2-equipped Mac computer.
For battery life, check the latest Software Update for the fix for most problems. -
I cannot send emails, only receive, after upgrade to Yosemite today, Apple should resolve this issue. Any help more than welcome. Thanks
in response to Pita Fito
I have contacted three more people that made the upgrade and they have the same problem. My advise is not to upgrade until Apple solves the serious issue, I would hate to have to re-install Outlook...I can send e-mails just fine with apple mail on yosemite...
Might not be a generic problem but rather a personal problem..
You should try find a fix rather than waiting on apple.
Hopefully somebody can help you out.
More than happy to help with your settings/preference pain... And compare mine with yours...
If you send some screenshots... I can send you my equivalent... So maybe you can figure it out.
Is it a gmail or icloud email acount? Can be of more help if it is. -
I'm buying a new MAC. How many machines can you associate with one CS Cloud account?
I'm buying a new MAC. How many machines can you associate with one CS Cloud account?
You can install the software on as many computers as you like.
However you can only activate the software and use it on a maximum of two computers at any one time. -
i recently updated my ipad to ios5 from my home computer and lost all the music that i downloaded directly on my ipad. how do i the music i already paid for back on my ipad?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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