Buy and Airport Express......now my Airport Extreme is useless

Been using an Airport Extreme since October without a hint of trouble. Decided to get an Airport Express to extend my home network and now everything is ruined. I merely plugged in the Express upstairs and went downstairs to configure as per the manual in the Airport Express box. Now? Airport Extreme doesn't get recognized at all in the Airport Utility. The light stays blinking amber. I did hard resets too. Unplugged the Airport Express as well. It's as if my Extreme Base Station has died.
I open Network Preferences and it's not there. Gone. I am ready to flip out I tell you. I'm telling the wife and kids that "now we can listen to iTunes upstairs and have a better wireless connection and....and..."
Now dad looks like a fool thanks to Apple. I have to plug in direct for ethernet and no wifi in our house. You know, I bought into the Apple hype that adding this Express would be so easy and make things better for me.
Now I am reading in the forums that apparently Apple could care less about my woes. They got my $$. I got nothing in return. Instead I have less than I started out with after spending $100.
Does anybody have a clue about this? I desperately would like some help with this. Can I call Apple? Will they listen? I've dropped thousands (make that over ten thousand) of $$ on Apple hardware. This has ticked me off big time today.
Please help..........please? I have had a BAD day and this tops it off.

Oh, I know, I should be less worked up about this but, I merely added the Express and everything went south after that. Makes no sense.
I'm using a MBP along with the AEBS. Have been for months. Trouble free too. I got the AE today and went upstairs and plugged it in. Went back downstairs with the AE manual and started to "add" it but, when opening Airport Utilty, my AEBS was not recognized. I unplugged the AE and went downstairs. I rebooted the MBP. Same thing. I'm sweating now. AEBS just blinks amber. Hard reset done. Nothing.
Here's another thing. I plugged in my ethernet jack to my MBP to post here and, while it showed a ethernet connection in SysPref I could not connect. I pinged Yahoo and got a "70% packet loss" report. Strange. My Weather Dock app connected but, Mail wouldn't connect. No websites either.
Now I am using my Dell with Ubuntu hard wired to the ethernet and things are fine.
I am REALLY baffled at this. Just adding that AE resulted in THIS? Shouldn't be that way. BTW, am using cable modem connection via Time Warner.
Man, I live in a very rural area and NEED to get to work on my MBP. Can I talk to anyone at Apple? I might add that I am no newbie (despite my hysteria
I can usually work things out but, this is bad. Real bad. Oh, I did update to 10.5.2 Leopard last night. FWIW
Any help appreciated GREATLY!

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