Buy CF11 and use CF10 - Downgrade CF11 Key

Hi,
We buy CF11 and use CF10.
Now our CF11 Key is not working... Can I change the Key to CF10 Key?
Thanks in advanced

You should be able to use CF11 license key with CF11 installation again.
For how many users, you registered for CF11 license key?
Cross-check, you are using this CF11 license key on the same kind of CF11 installation as the license key is eligible for.

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