Buy from UAE online store

If I buy a Mac book air from UAE online store does the keyboard come withe Arabic letters ?

Have you thought of going to the website for the UAE online store? That is really the only place where you can get an answer to such a question. For example:
http://store.apple.com/ae/configure/MC968AE/A?select=select&product=MC968AE%2FA

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Buy from Applestore /online store (in case I have to return due to whine)?

Just curious. What with all the whine problems people are reporting and having heard it myself on the MBPs at the Applestore in Regent Street:
If I'm wanting a CTO MBP with 2.16GHz and 7200rpm HD, is it better to buy from the physical store or online? I've seen people posting about it being difficult to return a non-standard build MBP - I've decided to take the plunge and am prepared to return it if it's whiny, but I really don't want to have some smart-alec Applecare guy saying.."Ah, but it's a custom build and that's not as easy to return"
Dual 2.0GHz G5 Mac OS X (10.4.5)

I've confirmed with Apple rep. that you can NOT return/exchange CTO order either in the store or mail it back to Apple. If you experience any problems, they'll fix it. Now, the reason being is that when you do a CTO order, your unit model number will have CTO in it. Whereas, if you purchase the unit through the store, it will not have CTO.
If you ask me? I'd say get it from the store for the sake of exchange/return. My local Apple store manager said if my unit has any problem, I could return it and my name would be on top of the waiting list for the next shipment.

Will the unlocked iPhone 6 from UAE-Online-Apple-Store support LTE in UAE?

Currently I'm trying to buy an unlocked iPhone 6 from UAE Online Apple Store. The unlocked iPhone price was 650 AED cheaper than the local provider unlocked iPhone!
This makes me wonder why is that? and is there any thing technically different? And the most important question, is this inlocked iPhone 6, that I'm going to order from UAE Online Apple Store, will support LTE in UAE? (Note that all the carriers in UAE offer LTE on iPhone).
Just to make sure that all the same before I order it.

Do NOT buy the iphone 6 from UAE store. It is only unlocked as far as the carrier choice goes. There is NO FACETIME at all.
Apple should be ashamed at calling it unlocked! I ordered one and now they are delaying the return! It's absolutely no use to me if it doesn't work and is only suited to a market that embraces technology.
First, the term "unlocked" has nothing to do with which features are available to you. Second, the lack of FaceTime in the Middle East is nothing new. This is a restriction placed on Apple by local governments and carriers for all devices sold in those markets.
Read here: iPhone: Wireless carrier support and features

How to buy a MacBook Pro from the Online Store

Well, I'm Indian, and apple does not have an apple store in India(not even an online one). I need the new MacBook pro with 16 Gigs of ram in it.
I do regularly travel to Australia and am considering buying one from their online store. But it asks for an AUSTRALIAN CARD. Did I just get something wrong or I need an Australian Credit card(if that's the case, I'm screwed). Also can I use an international credit card or am I done for????

You could also try contacting an Apple retail store in Australia and see what their policy is for an in-store purchase and if you can reserve a unit for when you are traveling there.

Hello guys. I'm on the fence of buying a new Haswell MacBook Pro Retina. I'm a student so i plan to get it with the student's discount. I want to ask you guys whether is it possible to use debit card to purchase anything from apple online store?

Hello guys. I'm on the fence of buying a new Haswell MacBook Pro Retina. I'm a student so i plan to get it with the student's discount. I want to ask you guys whether is it possible to use debit card to purchase anything from apple online store? Im using CIMBclicks debit card. Thank you.

Call the online store and ask them! We are just users like yourself. Besides, you will get a much faster answer directly from the horses mouth and it will be correct!

Hello , I want to buy iPhone 5s from UAE Apple stor and I leave in Saudi Arabia, but I'm wondering about Lte work or not, what's the model in UAE

Hello , I want to buy iPhone 5s from UAE Apple stor and I leave in Saudi Arabia, but I'm wondering about Lte work or not, what's the model in UAE
Thanks & awaiting ur feedback

Check this link.
https://www.apple.com/iphone/LTE/

I am planning to buy the New Ipad from Apple online store. Can I purchase the unlocked version because the online store gives me the option of US carriers ONLY?

I am planning to buy the New Ipad from Apple online store. Can I purchase the unlocked version because the online store gives me the option of US carriers ONLY?

iPads are not locked to the carriers.
http://www.apple.com/ipad/4g/
Regards.

UAE Online store

I recently ordered the new IPod touch from the UAE store.
I was surprised to know when I finally received it that some features such as FaceTime are disallowed in the UAE.
I paid full price, this is my first time purchasing from the UAE online store, I usually buy my Apple products when
I'm back in the US.
I think Apple should clearly advertise what features are available and those that are disabled or not available.
I'm very disappointed for paying full price for a product and not getting all the benefits.

They do.
Availability of a feature may be dependent upon the policies of the country you are in and not a decision by Apple.

I bought Adobe Design & Web Premium CS6 from an online store. I try to install the program but it pup out said to Adobe support manager. I try to key in the serial number but always fail. Could you tell me what should I do? Thanks!

I bought Adobe Design & Web Premium CS6 from an online store. I try to install the program but it pup out said to Adobe support manager. I try to key in the serial number but always fail. Could you tell me what should I do? Thanks!

using Google to read reviews, I would not buy from that site Google
added... click the google link I provided and do some reading about that site
When you buy from another site instead of direct from Adobe you need to check first to be sure the site is an authorized reseller (such as Amazon)
You are now going to have to get support from the place you bought if the serial number you were given by that site does not work

I ordered and received an iPad2 less than 7 days ago from Apple online store. Why was it not shipped with iOS5?

I am extremely surprised that on ordering an iPad2 last Thursday from the online store, and receiving it Friday (excellent delivery service nonetheless) I now find it is not iOS5 (after trying to buy, download and install Numbers). I have not yet upgraded to iOS5 on my iPods and iPhones due to issues experienced by friends so am reluctant to upgrade a brand new iPad after installing apps and content over the weekend.
I am assuming I should have been shipped an iOS5 version?

however iOS5 has been available in the UK for ages.
6 weeks is far from "ages".
The iPad you received was eithe Ron the pipeline getting shipped or simply sitting on a shelf when iOS 5 was released to the manufacturing plant before it could have iOS 5 installed.
just wanted to get some help before the Customer Service phone lines open up during business hours!
You are planning on calling about iOS 5 not being installed?
If so, why not simply install it?
There's no benefit to you or the factory doing it.

I am in UAE and i can't purchase any movies from uae itunes store why ??

i am in UAE and i can't purchase any movies from uae itunes store why ??

Not all content types are available in all countries, and the UAE is one of those countries where you can't buy films, TV shows, or music from Apple (a full list of what is available where is shown on this page). Ultimately it is down to the licenseholders/distributors to make their content available to Apple to sell in a particular country. Do you have access to other media purchase download sites in the UAE ?

Never buy from Adobe online

Purchased Premiere Pro in May 2008. After downloading, trying it out and realizing it was not going to do what I needed (it couldn't handle DVC pro 50), I asked for a refund, and deleted the program (went back to Avid). I have never received a refund. Life got busy (new house, wife, kids), never checked on the refund.
Just checked my refund status to see if I am not remembering that I even asked for a refund. It says "Pending Approval". Over a year later.
The only reason I know this is I purchased the AE CS4 upgrade today, only it put me down for 2 copies, not one. I have made four phone calls to customer support and two to corporate. NO ONE CAN REFUND ME ONE COPY OR EVEN THE WHOLE ORDER.
The solution offered by the last call center employee? Download a "Letter of Destruction" .pdf file, print it, fill it out, scan it, send a .jpg to the customer support portal. Oh, and it will take 3-5 business days.
So Adobe is going to hold on to my $600 (as well as my $300 from last year) because no one at a computer company that does business online can figure out a better way to send a refund online. I have never, ever, run into an online company with that kind of refund idiocy.
Seems Adobe will make sure it puts you through HELL before they hand over 1 dime.
Never buy from Adobe online. Go to a brick and mortar every time.

Hi Unhappiest Customer,
First - I understand that you are frustrated. But...let's be realistic here. A lot of things could have been done on your part to avoid the situation you are in right now.
For example,
- you could have read the specs for Premiere Pro before purchasing, to see if it could handle DVC pro 50
- you could have downloaded a 30 day trial before purchasing to see if it met your requirements. Adobe offers this for most all of their applications.
In all honesty, it's pretty amazing that Adobe agreed to a refund. If you had purchased it from a brick and mortar store, they would have told you the software package was opened, so no returns. This is a common policy with software at brick and mortar stores.
Regarding your error today, I am confused. Did you order the AE upgrade from the online store? Did you select the number that you add to your cart? Sounds like you accidentally added two upgrades to your cart?
As for their "letter of destruction" policy - it sounds pretty simple to me. They have to have legal recourse so they know people aren't pirating. Once you download, you have the serial numbers. If they find they these serial numbers are being used by you - or anyone else, they need to know the source of where they came from. That would be on the letter of destruction.
So my recommendation, take a couple of deep breaths, kick back, watch some TV tonight....
then tomorrow morning fill out the letter of destruction form and send it to Adobe. I think you will find it takes very little time.
Much less effort than you would expend trying to convince a brick and mortar store to take back an opened software package...
good luck,
elaine

How can I get a document from apple online store with IMEI number on it?

Hi
I got my iPhone stolen, and currently have insurance requesting a document with IMEI number on it, I called apple and they say this doesn't exist?
I tried to explain to insurance, but they won't listen. I have sent in packing list, shipping notification, and scan of sticker on box with IMEI and serial number.
2nd email
Thank you for your email. We require a document with the full IMEI number on it. Once this is received we will be able to continue processing the claim.
Kind regards
1st email
thank you for sending us your documents, unfortunately the proof of purchase you have sent in does not show the serial number or the imei number, so i cannot match it to the side of the box label to use the two together for a proof of ownership .To enable us to continue with the processing of your claim, we require a valid proof of purchase for the mobile phone you are claiming for.
This must confirm the make, model and IMEI (International Manufacturers Electronic Identity) number of your phone and can be either a letter from your airtime provider on their letter-headed paper, a copy of the original receipt or despatch note that was provided to you when your phone was purchased. (this is not a air time bill)
Thanks a lot,

I bought from Apple online store, and IMEI only appears on sticker on the box which I've peeled off , scanned and emailed. Called apple and they said document doesn't exist with IMEI number on it. I've saw on another post someone managed to get apple to send them receipt with all the info within 3 days so I'll call back tomorrow, just the guy I spoke today didn't think it was possible.
Thanks

IPod Classic 160GB film library sync problem - trying to sync films that have converted from purchased DVD to mp4 format locally, not purchases from the online store - all other libraries sync perfect - why?

Hello Apple and the iTunes Windows PC users community.
I am trying to sync films that I have converted from purchased DVD to mp4 format locally, not purchases from the online store. The mp4s all appear and play successfully in my iTunes application but will not sync across to the iPod film library folder.
For your information: I am using iTunes 11.1.3.8 on a Windows 7 64bit machine with 500GB hard disk and 8GB of Ram in the UK.
I have restored the iPod classic 160GB three times now to see if it was a hardware problem with no joy. Each time all the music restores properly as do the podcasts and all the items in TV programmes all appear to sync and work fine.
I have also tried to copy films into the TV Programmes to get around it with no joy. They always go to the films section to start with. It is just the Films library that does not sync - all others work perfectly. As a last resort I have uninstalled and re-installed iTunes with no joy either.
I am technically savvy and have gone through the itunes and ipod settings but nothing appears to make a difference - This is the first time I have had to post here as I can usually solve the majority of the ipod anomilies but this one has me flummoxed.
Has the film encoding type changed in the newest itunes update? - Has this happened to anybody else and is it a hardware, software, or operating system problem.

Having uninstalled the current version 11.1.3.8 and loaded and older version of iTunes 10.7.0.21 I can now categorically confirm that the newest update seems to be causing the problem as the films and TV Programmes are syncing perfectly on this older version.
If you are going to do this please dont forget to remove the ' iTunes Library.itl' file as this stops the older versions from running as I've just found out

Since two weeks, I can't buy from my home store in Thailand.

Since two weeks, I can't buy from my home store in Thailand anymore because I cannot read the language.
Before, I could access any item I wanted and I bought devices and articles worth many thousands of US-Dollars over the years.
The problem is that due to my profession, I've been living in many different countries within tha past 20 years, currently I am staying in China.
My home is in Thailand but as native German, I can speak Thai reasonably but I can hardly read.
Until two weeks ago whenever I logged into my account, everything came up in English and I could buy whatever I wanted.
Now, as soon as I log in, everything comes up in Thai and the articles on the Thai market are very limited - so I'm snookered.
When I change the store to German or American, I can look what I want but it won't let me buy and reverts to the Thai store again.
I cannot create and sign in with another Apple-ID because I do not have any methods of payment, an alien CC nor in Germany neither in the States, so I'm snookered again.
I tried getting support and spend days and nights now without making any progress in finding a solution.
Momentarily, I'm so very much p...... off, that I would like to take ALL of my Apple stuff and get rid of it.
It's not the first time that I'm extremely disappointed with Apple.
As I mentionend, I lived in many countries over the years with quite a number of different Apple-IDs.
Ever tried to retrieve your password or ID???? Have Fun...... ridiculous!
I almost made my mind up and throwing the whole Apple-shebang and settle for something else instead.
I would have got rid of everything already but it's too much money lost that I spent on my Apple stuff already.
This is the final straw I'm clinging to now......
Anybody an idea what I can do???? or am I snookered without any chance to get another shot????
Thanks,
Som_Olli.

The option to send reset info only appears if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

Buy from UAE online store

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