Buy from US app store and game want pound?
I have a game that want pound to purchase in-app but i wonder is it okay to buy from US app store. By the way i downloaded this game from US app store but i chose EU server
HI but i downloaded it from the US app store but the currency is different
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I deleted a app from my app store and i want to return it back but i cant find it
i deleted a app from my app store and i want to return it back but i cant find it ?
That is the gmail server which has nothing to do with your iphone or Apple.
contact gmail. -
I downloaded from the Apps.store a game named,"Ninja Run". When I was plkaying the game, I got out and a message appeared, asking me whether I would like to buy 5 revivals for Rs.170/-. When I hit the,"Buy"button, I was asked to confirm my Credit card details. I confirmed it and was asked to enter the Security Code. When I did so,, a message appeared telling me that the Security Code was invalid and the purchase could not be completed. When I continued the game and got out again, the message appeared again asking me whether I wanted to buy. Thinking that my purchase was not completed, I again hit the,"Buy" button. Nothing happened. I continued the game and when I got out, I received the same message and obliged accordingly. This went on for three or more times. By this time,however I got confused and quit the game. All these things happened on 6th September 2013. The next day,I was shocked to see 5 receipts from the Apple Apps.store in the In Box of my email account,each for Rs.170/-
totalling Rs850/. Worse still, when I played the game the next day and got out and asked for a revival, would you believe it, I was again asked whether I would like to buy 5 revivals for Rs.170/-.
Thus,I ended up buying a game for Rs.850/- while the actual price is only Rs.170/-,and not even able to play the full game.
Could anyone please tell me whether I can get a refund of Rs.680/-,the extra amount I paid for this game.
I will be much thankful to anyone who can guide me and help me claim the refund. Thank everyone.For customer service issues, go here...
https://expresslane.apple.com/Issues.action -
i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the store
Developers control which versions of their app is in the store. If a developer releases a new version and pulls the old version then it will no longer be available in the store.
If you sync the device that has the older app in ITunes on your computer and choose to transfer purchases, you will then have your own saved copy of the app. Then, sync the other device and select to install that app from the list of locally saved purchases. -
Details:
Hi i can not buy any thing from the app store and any thing from in side any games pls fix my problem urgent and as soon
Note this is second email pls answer and fix my problem
<Email Edited by Host>These are public forums, you are not talking to iTunes Support here (most of the people here, including myself, are fellow users) - I've asked the hosts to remove your email address from your post
If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
I am based in India, how do i buy from the app store using an indian credit card? The app store is saying that my apple id is valid only for US purchases and that I need a US credit card!
snigdhachavan wrote:
so does this mean i cannot download anything from the app store.. ...
Not the US Store... if you are in India.
snigdhachavan wrote:
... i wanted to buy the Mac OS X Lion... how do i do the purchase?
http://www.apple.com/in/mac/app-store/ -
My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213 -
I just bought Lion from the app store and I was wondering how long it will be there for because you can't buy a hard copy of it and I was told they were fazing it out so if my computer crashes and I need to install it again will it still be there??
FWIW, your profile shows that you are already on Lion - did you buy Mountain Lion?
If you purchase an OS from the Mac App Store, it will be listed under your Purchases and will be available to download again if you need it. Note: the license is only for you and is not transferable; if you sell your Mac, you must uninstall it and reinstall the original system.
If you did buy Lion - out of curiosity - since it is no longer showing in the app store, how did you buy it there? Or did you call Apple and they sent you a redemption code? -
I want to but something from the App Store and it's not letting it's asking me security questions and I don't remember answers to and I don't remember my confirmation email please help!
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
I recently bought logic pro x from the app store and now i want to update to 10.0.4 and its saying it wasnt purchased here???!!! sort it out apple very annoying!!
Although there will be many here that will sympathise with your situation, this is a user to user forum. Apple don't come here. The store (if you go to apple.com) now do real time chats. Failing that you'd need to call them to sort your issue out.
Hope this helps -
Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have accidentally perchased an app from app store and i wanted to ask if i could refund my money.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I want to buy from the iTunes Store, and I can not why?, I want to buy from the iTunes Store, and I can not why?
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know why.
What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
i am trying to down load an app from the app store and it comes up with new terms and conditions agreement but it wont let me agree to it so i can move on
Hi, Aviation01.
I would recommend closing all applications in multitasking and power cycling the device. Once you have done this attempt to download the application and accept the terms again.
If an app is unresponsive but the system seems to respond to button presses, you can force the app to close:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
iOS: Force an app to close
If you are still experiencing issues, you can always download the application through iTunes on the computer. This will allow you to accept the terms through the computer.
Cheers,
Jason. -
HT5616 How can I use my apple ID to buy from different app stores (different countries)?
How can I use my apple ID to buy from different app stores (different countries)?
You can only use a country's store if you are in that country and have a billing address in that country on your account - are you in the country that you want to buy content from ? If you are then you can update the billing address on your account to be your address there (if using a credit card then that will need to have been issued by a bank in that country) via the Store > View Account menu option on your computer's iTunes.
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