"Buy" function no longer works in Itunes Store

I have iTunes 10.7 on two different computers, and I am no longer able to "Buy" songs from the iTunes Store as of 2OCT. I am able to buy songs via my iPhone 5. The OS on my MacAir is 10.8.5 and on my iMac desktop is 10.6.8. Not sure what has been updated that is causing the problem with the store, but Apple needs to get it fixed. Enough people have been having the problem that I don't suspect it is anything I have done on my end... which is nothing since I was out of town at work...

If you've had an email invoice click on Report a Problem with the rental, or go to:
https://expresslane.apple.com/
and follow itunes store links and raise the issue there.
Content providers sometimes remove items for sale or change rentals to purchase only and vice versa.
If you've rented but can't watch due to such an issue I'd hope iTunes store support will be able to refund you.
AC

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Get Info no longer works in iTunes store?

Whilst browsing in the iTunes store I often like to 'Get Info" on the tracks im looking at to see the songwriters and other info. Having just upgraded to iTunes 9 it appears that that function is no longer available (unless you actually buy the track and look at it in the normal Library window). Does anyone know whether this is the case or am I just missing something??
many thanks

Find one of those "greyed out" songs on the exHD.
Right-click > Properties
The "Read Only" box should be blank.
edit: Or you could just right-click > properties on the exHD drive letter, and set everything to non read-only at once. Just make sure that box isn't checked.
Read-only tells Windows that no changes can be made to that file.
Message was edited by: Katrina S.

Ability to buy unique local content from other iTunes stores

Hi,
I recently realized that iTunes store that looked modern and incredible only few years ago now does not serve my needs.
Let me explain in details and may be this information can help Apple to improve their store and meet my needs.
I am 44 years old.
I was born in Moscow Russia back in 1969. My childhood and my youth years were in Soviet Union and in Russia.
After graduating from university my first job was in Singapore. I lived in Singapore with my family for 12 years. My two daughters were born there.
Right now my family and I are residents of Canada.
As you can see, there are few significant portions of our lives bonded to different cultures.
I believe we are not unique. The World is small. People goes to school in one country, goes to university in another, works and getting married in third and settles down and retires in fourth…
iTunes store provides great possibility for us to download music, songs, movies… but only from the iTunes store of the country we live.
Apple dictates what we can or can not listen and watch using iTunes by its unfair policy:
REQUIREMENTS FOR USE OF THE ITUNES SERVICE
*The iTunes Service is available to you only in Canada, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance.*
I could understand why Apple does this. Because the same HD movies can be sold for $20 in one country and for $10 in another and Apple does not want people to switch stores and get a better deal.
But I am talking about completely different issue here.
Each country produces exclusive media content which is purely local.
This could be a localized version of Disney cartoon or a song in local language.
What I really want is to be able to download any exclusive local content from any iTunes store around the World.
The price can be different and it could be related to where I live. That's fair.
What is not fair is for Apple to tell me that I can not download russian movies and russian songs from a russian iTunes store because I am no longer live in Russia.
Here is what Apple can do to resolve this issue:
1. Provide different audio language sound tracks for movies.
If I am buying a Disney movie from Canadian iTunes store I would like to be able to buy it in English, French and Russian. Because my family members have different preferred language. You can charge for additional sound track a small amount, say $1.99
I does not cost anything and no content needs to be produced. It's just the way you package it.
2. Allow to mark iTunes content as an Exclusive local content. For instance a russian folk song or a russian documentary.
Make a special section "Russian exclusive content" or "Singapore exclusive content" etc
Allow anyone in any country to buy this content.
All this makes perfect economical sense and also fair to your customers.
Any feedback or suggestions are appreciated.
I hope this information is useful to improve iTunes store in future.
Alex Goncharov
<Email Edited by Host>

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address from your post.
It's not Apple's choice where to sell an item, the content providers control that. All content is licensed to Apple to sell by the content providers on a country-by-country basis, so each country has to have its own store - if the record company, film studio etc was happy for the item to be in your country's store then they will grant Apple a license to have it there. Similarly it's up to the film studio to put extra audio tracks and/or subtitles on their films.
If there is a particular film etc that you would like to be added to your country's store then you try requesting that it be added, but utlimately it's the content provider's choice : http://www.apple.com/feedback/itunes.html

Problem after updating to iTunes 10.5 on Windows Vista.. I can no longer access the iTunes store..

Hi
After updating to iTunes 10.5 on Windows Vista I have found that I can no longer access the iTunes store... I am left with a blank iTunes screen with the loading bar stuck at halfway..
All other features seem to work... only opening the iTunes store is failing..
I have ran the diagnostics feature and this says everything is ok, so I'm a bit stuck
Please help

Purple-Gecko...all that I can say is, "Boom!!!" You are THE man/woman, whichever the case may be.
The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3). I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store. My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5. Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs. I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store.
Your suggestion is the only "cure" that I have found.
I thank you, my iPod thanks you, and my iPhone 4 thanks you for taking the time to post this fix.

Can no longer access the iTunes store.

As of a few days ago I can no longer access the iTunes Store. Keep getting the page that urges me to upgrade.
I cannot not upgrade to the current version on my G5 Power PC. Cannot access by using Search either. I am running
iTunes 7.5 because all newer versions required an upgrade of Quicktime which screwed up the performance of Final Cut Studio,
which I can also not upgrade because I don't own an Intel Mac. I am so tired of Apple not supporting their loyal customers
who own older Macs, especially in these hard economic times. Was considering the purchase of an iPhone, but not anymore.
If anyone knows of a work around to the iTunes problem I would appreciate an answer. It not, then Goodbye Apple it was nice
knowing you.

This is what I had to do to access iTunes store with 10.4.11 (took all day for the downloads)
1. download & install iTunes 9.2.1 (101 MB)
2. download & install Quicktime 7.5.5 (61 MB)
3. message 'need to install Safari 4.0.3 or later' (and I never use Safari)
4. download Safari (26 MB)
5. Safari won't install without 'latest security update'
6. download latest security update 2009-005 (Intel) v. 1.0 (172 MB)
7. take a long walk
8. install security update and restart
9. install Safari and restart
And yes, now I can download music again from the iTunes store. I would have given up and gone with Amazon.com but mp3 downloads are only available to folk in USA, and I'm in Australia.

After installing the latest itunes/quicktime update, I can no longer access the itunes store and my iphone does not complete syncing. What can I do to fix this?

After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?

The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
     a. iTunes
     b. QuickTime
     c. Apple Software Update
     d. Apple Mobile Devices Support
     e. Bonjour
     f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC

I cannot get my e-mail to automatically enter addresses in the "TO:" box. In the past, I would get a list of e-mail recipients to appear when I typed 1 letter. That function no longer works. Do I need to change a setting or what?

I cannot get my e-mail to automatically enter addresses in the "TO:" box. In the past, I would get a list of e-mail recipients to appear when I typed 1 letter. That function no longer works. Do I need to change a setting or what?

Settings > Store > Sign Out.
Sign in with the correct ID.

I download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808

i download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808

Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

Home Sharing no longer works between iTunes and Apple TV.

I've been through all the forums, tried all the solutions provided and I have come to the conclusion that Home Sharing just no longer works between iTunes on a PC and my Apple TV. Does anyone know if this issue will be addressed or should I list my Apple TV up on eBay? (along with my iPad, iPod, and iPhone, since all system no longer sync together as before.)
My issue:
My iTunes library is no longer listed under "Computers" on the Apple TV.
The airplay icon no longer shows up in iTunes. (Version 11)
I cannot play music/content from my iPhone or iPad via remote that is stored in my iTunes library through my Apple TV.
I can however play music/content that is stored locally on my iPhone and iPad through my Apple TV.
My firewall settings are allowing access to Apple TV.
After logging into my router, I see no issues there.
I've logged in/out, turned home sharing on/off, de-authorized/authorized, and restarted my PC, Apple TV, and Router.
All devices are logged into the same iTunes account, and are on the same wireless network.
Time for a solution Apple.

If you turn off wifi on your Computer and connect it to the apple tv using an ethernet cable can you see your library under computers in Apple TV.
If yes the issue is with your wifi not the Apple TV
You may want to try the troubleshooting article
I also found this article
iTunes Home Sharing Not Working
Not working and sometimes when it is working, it cuts out in the middle, or when you click on the computer name, the focus goes away from the library. In other words, really weird.
What it is
iTunes has a feature called "Home Sharing" - it basically allows you to share your entire or part of your library with other instances of iTunes in your home network. It requires you to login to your iTunes account on both computers. A typical scenario is to enable Home Sharing on your desktop machine and then access the library from your iPad, Apple TV, iPhone, Mac, etc.
In my case, I have iTunes on my desktop machine running Windows XP in the attic with Home Sharing enabled and then I access the library from my Macbook and Apple TV, depending on what I want. How to use Home Sharing can be found here.
Symptoms
Home Sharing machine not showing up in Apple TV or the Macbook
The Macbook home sharing not showing up on my desktop
Home Sharing working intermittently
Connections getting cut of intermittently
Usually, restarting iTunes or the desktop computer will make things work.
Sometimes, restarting the Macbook or the Apple TV will make things work.
The "working" doesn't last long
The FixOn the desktop computer where the Home Sharing is enabled, I disabled the "QoS Packet Scheduler" from the network connection:
Open Control Panel
Open Network Connections
Right-Click on your connection (in my case, it was "Wireless Network Connection 4"
Select Properties
Uncheck "QoS Packet Scheduler"
Click OK
Restart iTunes if necessary
After doing the above, Home Sharing worked like a charm.

Scan function no longer working on my Printer

Recently moved locations and had to re set up my PC. Since then the scan function no longer works. I get the error message "Scanner reported an error", "Failed to open a session on the device". I have uninstalled and reinstalled the HP drivers, i have checked the internet connections and all are working. Actually have had a lot of troubles earlier with the rinter and the scanner re wireless connections but hoped to have finally overcome these.
Not part of the problem but a real gripe as to what is the purpose of wireless devices when they never work as well as the ethernet connected devices, someone really needs to get this sorted <gripe over>.
Can anyone help me please to get my system back up and running. I surgent now as currently on paternity leave and need to get some administrative issues doen from home in the next couple of days.
Many thanks,
This question was solved.
View Solution.

StevieDoug,
Thank you for trying my recommendations, I believe this is a wireless issue. Let's go ahead and start troubleshooting the network:
I would like you to shut down the Router, Printer and Mac in that order. Wait atleast 60 seconds, then power on the items in the way they were shut down. Re-attempt the scan. Was this successful or are you still getting the error message?
If you are still getting the error message, let's try Pinging the Mac and testing the connection, click on the link below:
How to Ping on Mac OS
If pings are successful the issue is not likely communication, instead it is probably a firewall blocking the scanning communication. Continue below:
To turn on firewall protection:
1. Choose Apple menu > System Preferences, click Security, and then click Firewall.
2.   Open the Firewall pane of Security preferences   
3. Click the lock icon to unlock it, and then type an administrator name and password.  
4. Click Start to turn on Firewall.
To allow only specified applications and services to connect:
1. Click Advanced.  
2. Click the Add (+) button, and then select the application or service in the dialog that appears.
Are you able to complete the scan? Please let me know the results!
Thanks again,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Can no longer connect to iTune store - "server is down" message

Suddenly I can no longer connect to iTune Store via my AppleTV
What should I do? Many thanks

Wait for the server to come back. If the server is down, then there is nothing you can do about it, and you must wait for apple to get the server back up and running.

Airplay no longer works with iTunes

Airplay no longer works with iTunes 10.6; try to stream to speakers connected to Airplay device--use to work fine. Now, in iTunes, the icon in the bottom corner actually says 2 speakers, as it should, but when I open it it only shows speakers connected to computer directly. I have tried re-installing the AirPort utility and configuring it in every which way. I have tried turning off IPV6 in the network. Nothing seems to work.

I noticed this too and think it's by design. The new master volume slider in the AirPlay window is set at the highest volume in your list of speakers. Drag either the master volume or your external speaker slider to max, and you should get normal volumes out of your Airport Express speakers.
Unfortunately, the volume slider on the iTunes window seems to be the master volume now, rather than just the volume for the computer. So if you mute the computer using that slider, you mute all speakers. To mute just the computer, you have to do it though the AirPlay speaker list now. Unless I'm missing a preference setting somewhere... thought there used to be something in iTunes or Airport Utility that let you toggle this behavior, but I don't see anything now...

I created a playlist with 100 songs. I want those 100 songs played using the shuffle option. This no longer works in iTunes version 11.1.5.5 How can I get an entire playlist to paly one song after another by using the switch option?

I created a playlist with 100 songs. I want those 100 songs played using the shuffle option. This no longer works in iTunes version 11.1.5.5 How can I get an entire playlist to paly one song after another by using the switch option?

You're welcome.
Going back to your original post:
5) Tried running Itunes in 'safe mode', running itunes as an administrator..nothing.
Was that iTunes' safe mode as opposed to Windows' safe mode? iTunes safe mode is invoked by holding down CTRL+SHIFT immediately after clicking the icon to launch iTunes and continuing to hold until this message pops up:
Click continue, then close iTunes and reopen. With luck iTunes now opens normally every time.
tt2

Acrobat 9.0 - "attach to email" function no longer works (Win 7, MS Outlook 2010)

Dear All,
All of a sudden, my "attach to email" function no longer works. If I open a PDF in Acrobat 9.0, and I try to "attach to email," nothing happens. This feature has always worked for me in the past. When I check for updates, Acrobat reports that I'm up to date. I recently updated Flash Player 16 and Reader XI (11.0.10).
My OS is Windows 7, 64 bit, and I use MS Outlook 2010.
Thanks so much for your time.

Hi rlee711,
You might need to refer this kb file to resolve the issue:
Attach To Email doesn't work | Acrobat 9.4.2
Although, Acrobat 9 is not compatible with Outlook 10, I would like you to prefer using only the supported product.
To understand in detail, please refer the link given below:
Compatible web browsers and PDFMaker applications
Regards,
Anubha

Mac Yosemite 10.10.2 -- System Pref. Java pane/ctrl-panel, Update-tab-function no-longer works, after updting to Java 8v40

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"Buy" function no longer works in Itunes Store

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