Buyer Beware,What good is buying the protection!!!!!

Took my Sub Woofer in for repair under warranty. This was an act of congress to begin with ( just getting them to realize it was still under warranty). Then I had to drive an hour to the closest BB and all they could do is send it off for repair ( didn't even try to look at it for repair). Then 4 days later I receive a call from the tech saying the  cost to repiar would be more than the cost to replaced and he would notify the store they needed to replace it.  So, I called the store since they didn't call me and ask about it and they said I would have to come in to process the replacement ( Which is another hour drive). Knowing that this particular store would not be able to replace it because the sub woofer was a magnolia store only item and this was not a Magnolia store ( which the closest Magnolia store is a 2 plus hour drive)  I will be making a trip for nothing except the hassel of going through the process of getting a gift card ( which who knows who will decide how much that will be for)  and then having to come home and place an oline order and wait another week or two with out a sub for my home theater. Buyer beware.

Hi cRobin,
I’m an avid music listener, and I’m pretty particular about the quality audio when listening. I’m very aware of the importance of a subwoofer, as well as how much a good subwoofer can affect your overall audio quality! The fact that you purchased a Magnolia assortment subwoofer leads me to believe you’re also particular about the quality of music you listen to. With that said, I’m very sorry to hear that your subwoofer is having issues to the point where it sounds like it’s going to be replaced. I am however happy to know that you’re covered due to purchasing Geek Squad Protection (GSP).
As hydrogenwv alludes to, you basically have two options here, which it appears you’re aware of. It may not be a bad idea to contact the Best Buy location near you with a Magnolia department and get an idea of what subwoofer you may be able to receive as a replacement. Otherwise, I would suggest returning to your nearest Best Buy to complete the service order and obtain the gift card.
While I’m delighted that we’re replacing your subwoofer, I do apologize as it sounds like it’ll be a slight hassle due to your location in respect to where the Best Buy stores are. I appreciate you bringing your concerns to our attention on the forums! If you have any other questions, please let us know.
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Whats good for maintaining the Mac book pro?

    I have a program to clean my PC, is there one for the Mac Book or for the IMac?
    Is one needed?
    D

    How to maintain a Mac
    1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
    2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.
    3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.
    The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
    As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.
    Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.
    The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.
    4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.
    There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
    Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.
    In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
    Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most users don't.
    5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
    If storage space is running low, use a tool such as the free application OmniDiskSweeper to explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.
    6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
    The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

  • I already bought an ipad almost a year ago can I still buy the protection program for it?

    I bought this ipad last year in April but now I want the protection program can I still get it?

    Maybe, if it's within the first year, you can get apple care.
    http://www.apple.com/support/applecare/
    There should be a place where you can punch in your serial number and find out if you're eligible for purchasing the warranty

  • What's with all the protection?...

    It seems a lot of people are buying a screen protector from one company, an overlay fron another and then finally purchase a case for the nano. Why not just keep the plastic cover on the front that the nano shipped with and then just purchase a good case to slip the nano in and you're done? By doing this you can still see the screen perfectly fine and the click wheel operates fine as well and both are covered...

    Oh but the click wheel is so much nicer without the overwrap!!! And the center click wheel feels like it should.
    I think folks want to be able to stick the nano in their pocket without fear that the overwrap will peel off, or the chrome in the back get scratched.
    I myself have thrown caution to the wind and pack my naked nano in an iPod sock. So far my nano is scratch free.

  • I just bought a mac book pro in other country, can i buy the protection plan in my own country to protect my laptop or I have to buy it in the country where I bought the laptop?

    question as above~

    I would call Apple Care for your country to find out.
    http://www.apple.com/contact/

  • What if buy the cc for students and teachers? is there like photoshop, after effects softwares inside?

    What if i buy the cc plan?
    Does it come with photoshop, illustrator, after effects or anything?

    Hello,
    if you have a look there, you will see the versions with their conditions: Adobe Creative Cloud for students and teachers | Adobe >>>
    CREATIVE CLOUD COMPLETE
    Make your mark with your
    best work ever.
    Get Photoshop CC, Illustrator CC, and more — all at 60% off.
    or
    CREATIVE CLOUD PHOTOGRAPHY
    Love photography?
    This plan’s for you.
    Includes Photoshop CC, Lightroom, and more.
    Hans-Günter

  • What is the cost of replacing a battery for an Ipad 2 in India? On asking the service centre, I was informed the entire Ipad would be replaced for 20K which is exorbitant. Is it advisable to buy the Apple protection program in this case?

    What is the cost of replacing a battery for an Ipad 2 in India? On asking the service centre, I was informed the entire Ipad would be replaced for 20K which is exorbitant. The same is done in US for a paltry (comparably) 100 dollars. Is it advisable to buy the Apple protection program in this case?

    Battery Replacement
    http://www.apple.com/batteries/replacements.html

  • I cant install flash player on my razr i android 4.1.2 what is happen i buy the app and didnt work

    Well when i finally buy my new cell and get out from symbian os one off the first things i gonna do is install flash player for listen my music on last fm and see the movies from streaming but i am too disapoint cause i goo to google store and find a free app from flash this make me soo happy ok i download it when i see its only say the version i need to buy and its 5 euro i am a brazilian here is almost 16 R$ a big assalt for app but i know flash soo good and buyed it via paypal it send me to a download page i get it there but when i gonna install it, it say the app is not install, the pack seens to be corrupt, i see the forum i make my configuration for app from outside but even like this did not install someone can help me i am get crazy with it.

    Hey bro i just asked about a refound but they tell to contact the
    developers cause after 15 min later they cant reefound and other they say
    the app they send is free and i donwload it for free from google play and
    then from there i gef a pay pall link from 5 euro i hope to know what kind
    off app is this cause it is not a official cause is on google play how it
    could be there if this one are discontinued i am assalted:.? In a official
    web site from google or its a official link? I am lost hows i can
    responsability for this? Hope you can help me i know you are not the
    trouble maker but is the only direct aswer i have! Tks about it i was found
    about browser with flash moments ago but i did know about the bateries
    issues good alert hope you can help a litle more too know what happen too
    me and know how responsability for this
    Hope talk too you soon
    Em 21/12/2013 17:28, "Mike M" <[email protected]> escreveu:
        Re: i cant install flash player on my razr i android 4.1.2 what is
    happen i buy the app and didnt work  created by Mike M<http://forums.adobe.com/people/CFMcBlob>in *Installing
    Flash Player* - View the full discussion<http://forums.adobe.com/message/5950011#5950011

  • Updating from 10.2.8 to 10.3+ .... What to expect? (the good & bad)

    If I'm making the upgrade from my current OS 10.2.8 to OS 10.3+ (10.3.9 probably), what are some of the problems that may occur, if any?
    I have alot of software on my eMac (Adobe, Apple, Microsoft, misc. etc. - 72 applications in total), that I am worried about loosing through an upgrade. What is the best procedure to use (with the Apple 10.3 installer) to avoid as many possible problems as possible?
    Also, I have two LaCie external hard drives attached, are there any precautions that should be taken with the OS 10.3 upgrade for these as well?
    Obviously, I want to spend as little time doing the upgrade, but have a feeling I will be attempting to fix upgrade problems for weeks, or months after the OS 10.3 upgarde is made. This is why I have stayed with the OS 10.2.8 on this eMac.
    Any advice, or serious issues to watch for on upgrading to OS 10.3+ would be appreciated.
    800 mhz eMac/Superdrive   Mac OS X (10.2.x)   LaCie External Hard Drive, 1 GB RAM
    800 mhz eMac/Superdrive   Mac OS X (10.2.x)   LaCie External Hard Drive, 1 GB RAM
    800 mhz eMac/Superdrive   Mac OS X (10.2.x)   LaCie External Hard Drive, 1 GB RAM

    Hi DavidMac!
    Although I agree with Kappy & Gulliver, that your questions have been asked and answered numerous times, I'll once again post some information.
    Your computer specifications will be a determing factor, of which version of OS X you can successfully upgrade to.
    If your eMac meets the system requirements for the OS, precautioary measures, like a backup, are taken, and the upgrade is done properly, you should not encounter any problems.
    But regarding your Third-Party applications, you should check to be sure, that there are upgrades, to make them compatible with the newer OS version, before upgrading your system.
    Mac OS X Versions 10.1, 10.2, 10.3, and 10.4, are complete system upgrades that must be purchased.
    Once an OS has been installed, the point upgrades, such as 10.1.x to 10.1.5 (Final) 10.2.x to 10.2.8 (Final), 10.3.x to 10.3.9 (Final), and 10.4.x to 10.4.8 (Pending), can be downloaded for free.
    Tiger is available for purchase at The Apple Store (U.S.).
    Panther, is no longer available directly from the Apple Online Store, as Tiger 10.4.x is the most up to date OS.
    If you know what to look for, a Full Retail Version, of the Panther Install CDs, or a Full Retail Version, of the Tiger Install DVD, can also be purchased rather inexpensively, at some online Apple retailers, Amazon, eBay, AppleRescue, FastMac, etc.
    Be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
    Panther is only on CDs, not DVDs.
    The discs should look like the images in the above links, unless purchased from AppleRescue.
    Additional info in these links.
    Using OS X Install CDs/DVDs On Multiple Macs
    What's A Computer Specific Mac OS X Release
    Software Update, Upgrade: What's The Difference?
    Once Panther 10.3.x is installed, you can use the 10.3.9 Combo Update, to upgrade to the final version.
    If your Mac meets the System Requirements for Tiger, you could also consider installing that.
    And then use the PPC 10.4.8 Combo Update, to upgrade to the currrent version.
    Panther System Requirements
    Additional Panther System Requirements
    Tiger System Requirements
    Additionally, "Tiger ships on a DVD, but if your Mac doesn’t have a built-in DVD-ROM player, you’ll need CD media. When you buy Mac OS X Tiger, you qualify to purchase Tiger CDs for only $9.95."
    Download the Media Exchange Program Order From Here.
    Orders must be mailed by March 19, 2007.
    AppleRescue, also sells a Tiger installation set on CD
    Shop Carefully, Examine All Documentation, And Good Luck!
    ali b

  • Acrobat 8.1 dont opend and work in the new Win 8.1? What I can do? Dont want buy the new version. Programm must worked because it buyed 2008. E-mail: erhuovi@metasport.fi

    Acrobat 8.1 dont opend and work in the new Win 8.1? What I can do? Dont want buy the new version. Programm must worked because it buyed 2008. E-mail: [email protected]

    Hi jyvaskyla.fi,
    You are posting on acrobat.com online service forums.
    Kindly post this query in Acrobat forums:Acrobat
    Regards,
    Florence

  • Hello ! i was in Vietnam , I can buy 1 pcs iphone4s , so phone market in Vietnam is quite complex tap.toi bought second-hand products appe dung.khi listen and buy the only known called glide wep.i not know what about software icoud and my brother borrow a

    Hello ! i was in Vietnam , I can buy 1 pcs iphone4s , so phone market in Vietnam is quite complex tap.toi bought second-hand products appe dung.khi listen and buy the only known called glide wep.i not know what about software icoud and my brother borrow a watch and do something when i hold the camera has locked user accounts icoud.va I never should never registered icoud know nothing about it through ca.vua im traffic accident problem in my head so do not remember anything , what e-mail address registered in both phones now I just keep imei number in my notebook only. I loved iphone 4s phone her , so I had to buy it for 120 employees ngay.vi not use the phone anymore I 've lost 10 eat sleep all right now roi.cac you please have I somehow helps reactivate and continue to use it not ? if have any information please email them to help me [email protected] . because my language is bad for you please email them for me I can not speak directly with you is just empathy for me okay ! thank you

    Stop trolling and don't post personal information on a public forum.  Nobody can help you on a public user to user technical support forum.

  • I've read that Promise Pegasus2 series does not sell replacement parts. I'm buying the new MacPro but am concerned about spending $2K for storage that may break and cannot be fixed. What are others buying for storage for the new MacPro?

    I've read that Promise Pegasus2 R6 thunderbolt 2 series does not sell replacement parts (no replacement parts for any of the Pegasus line). I'm buying the new MacPro but am concerned about spending $2K for storage (12tb version) that may break and cannot be fixed (am told that one must purchase a new unit if a part breaks). What are others buying for storage for the new MacPro? Thanks so much for your help.
    Discussion about this issue at MacWorld.com:  http://www.macworld.com/article/2082783/first-look-promises-pegasus2-r6-thunderb olt-2-raid-array.html

    I've used the original Pegasus R6 units for a couple of years now and have been very pleased with them.  On the two occasions I've had to call on their technical sujpport, I've found them readily available, knowledgeable, and very helpful.  In one case it involved the reset of a unit after a power failure at an inopportune time; in the other case it was a question about upgrading disk drives to higher capacities (1 Gb gto 4 Gb).  I was pleased to learn that their tech support people were in California and as good if not better than upper-tier AppleCare reps. The hardware itself has functioned flawlessly so far.

  • Where i can buy the keyboard for garage? and what other else has to buy to start my garageband?

    Where i can buy the keyboard for garage? and what other else has to buy to start my garageband? I am a beginner for garageband. Thanks.

    I second the M-Audio recommendation.  I have the Oxygen 8 and 61es keyboards from them, and they both work flawlessly with Garageband.
    what other else has to buy to start my garageband?
    This depends on what you want to do with Garageband.  Do you want to record with a keyboard only and just use Garageband's built-in software instruments? Do you want to record vocals? Do you want to record a guitar or bass or other instrument?  Do you want to record drums?
    Technically, you don't even need a keyboard to use Garageband, you could just use the software keyboard (Window -> Keyboard) or musical typing (Window-> Musical Typing).  However, an external keyboard will give you a lot more flexibility.  I don't recommend trying to record drums into Garageband unless you already know how to mic drums.  Instead use the built-in drum kit software instruments with your keyboard.
    Your iMac has a built-in mic, so you should be ok recording vocals with that.
    If you want to record an acoustic guitar or another acoustic instrument, you can also use the built-in mic though you may find that you don't like the way it sounds very much since built-in mics tend to pick up lots of noise from the computer itself. 
    If you want to record an electric guitar or bass, you can just plug in the line out on your instrument to the line in port on your iMac, but you won't get really good results.  You'd be better off geting a piece of hardware called an audio interface  Sweetwater sells these too:  http://www.sweetwater.com/shop/computer-audio/audio_interfaces/ (USB and Firewire interfaces are easiest to start with.)  M-Audio also has some good cheap interfaces.  I've used the FastTrack Pro for a few years now, and I started out with the FastTrack USB.
    Ok, that's probably more than you wanted to know...happy Garageband-ing!

  • I have a recently acquired iphone 4s and despite having good hearing and the volume up to max can barely hear who ever I am speaking to. WHat is wrong with the phone?

    I have a recently acquired iphone 4s and despite having good hearing and the volume up to max can barely hear who ever I am speaking to. WHat is wrong with the phone?

    The plastic cover was removed before I left the store and I have moved the volume up and down during, before and after phone calls. Have tried it in protective case and out of it. Impossible to hear calls unless phone is on speaker. There seems to be lots of comments re this. Is it a significant flaw? Can I fix it?

  • Going to buy the 12'' ibook, how much GB, GHz, and MB is good?

    i want to buy the 12'' ibook, for college, i will not be using it for video games or videos, just exclusively internet and word documents, and some pictures. whats a good enough GB, GHz, and MB for me in my situation? thanks!!

    Here's something to look at first: iBook and PowerBook Reliability:
    http://www. macintouch.com/reliability/laptops.html
    To run Tiger, you can do it with a iBook G4 with a 30GB hard drive, a 800Mhz processor, and 512 MB of memory. The 30GB hard drive is really small and bigger would be better. More MB of memory and a faster processor would be better.
    To run Panther, you could do it with the same processor and hard drive, and 256 MB of RAM. But again, more RAM is better.
    I am not familiar with other iBook models, but possibly you could also use a G3 or older for your purposes.
    You also want to get all of the original CD's that come with whichever iBook you select.
    Good luck!

Maybe you are looking for

  • Payment Term from Vendor is not going to Freight PO

    Hello All, I am not MM consulting but I need to solve a problem. As we know when I save a shipment cost document SAP creates a automatically PO for carrier as the configuration. I have the payment terms registered in the Vendor Master (Carrier) but w

  • Inserting Dynamic Values in Annotations

    Hello everyone, Is there a way to insert a value to an annotation field through say a properties file or a from a constants class (interface)? Basically here is what I want to do. For example I have the entity class below, @Entity @Table(name="<get v

  • Track of Inventory opening balance

    Hi All, Can you please guide a bit regarding the below query Track of Inventory opening balance      How to track or get the opening balances (of the concerned a/c(s)) entered for the items. Thanks a lot in advance...

  • MS OUTLOOK PROMPT USERNAME AND PASSWORD REPEATLY WHEN WE LOGIN WINDOWS 8.1 WITH DOMAIN USER ON WINDOWS SERVER 2008R2

    Dear Sir    My name is sandeep and i have a technical issue with MS office Outlook 2007 standard. the problem is i have windows 8.1 pro. and i have installed office 2007 standard on it. i have also joined this windows 8.1  to Domain Network(I have do

  • Please Guys this is the OO Forum not General Abap QUESTIONS.

    Hi everyone This is the OO Forum. There's often stuff here which really has nothing to do with OO. <b>For example the question on Table Controls and BDC -- sorry poster of that topic I'm not trying to have a go at you but defintely the wrong forum fo