Buyers of Nokia Mapping Software please read

OpenBIT LTD . This is the company in charge of charging your account when you purchace the routing function for Nokias Map Service.
If you have read my blog wardy.vox.com then you know I have been charged three times for one activation. I have now sent three emails to the support desk of this company and have yet had no replies . Not even a confirmation!!!
If you go to their site Openbit Ltd they only have a fax number so you cannot call them !! Grrrr , No help desk then so it's pure Email or Fax .
This is terrible support and I intend to let the world know. My Visa company are looking into the over charging for me so I wont worry on that score but **bleep** are Openbit up to. If I was in league with Nokia and other companies to take care of payment I would ensure that my customer support was up to the task . No call centre is a no no if you are not going to respond to Emails .
FAX , Oh my god how dated is that !!! I bet the poor thing is constantly engaged LOL
Take head buyers of the licence if a hickup hapens during the proceedure for Licence don't expect any support or help from OPENBIT to get your money back as they seem not to give a monkeys. Purchace through VISA at least you are covered that way.
S60 Blog: www.wardy.vox.com
Cheers Wardy.

Hi. I have serious concerns regarding openbit licence manager. Through no fault of my own, I am on my third N95 handset in just over a week. The first two handsets were faulty and were exchanged.
Problem 1. On handset number one I purchased the upgrade for a 3 year licence for Sat Nav. It initially proved impossible to transfer this licence to the second (and now the third handset). O2 Data support technicians at CPW were unable to help as their information from Nokia is lacking to say the least. Nokia were unable to solve the issue and 'needed to escalate the query' to Smart2Go. I had never heard of Smart2Go until this point. I was told this could take a week to get a response. So, I had purchased a product that I could not use.
I then discovered that Openbit.com provide the licence manager software to Nokia. I emailed the CEO and got a response within 10 minutes. He had solved the problem and had the licence code unlocked. Handset 2 was now operable. However I have the same problem with handset 3 and am still awaiting response from the CEO.
Problem 2. On handset 2 I purchased the upgrade for Quickoffice to ensure I could edit and create documents. I upgraded to Quickoffice Premier 4 for 10.50 GBP. The order confirmation gives (as with the sat nav) gives no contact details as to whom you have purchased from other than [email protected]. The upgrade saves to the hard drive of the handset. So, handset 3 has no upgrade and who do I contact?
Secondly, once this purchase has been made, you are then told you need to purchase another licence to 'Activate Editing' for another 10.50 GBP!
NB. Nokia WILL NOT SUPPORT THESE UPGRADES and say they have nothing to do with Quickoffice, despite the basic software being loaded on the N95.
I have raised these issues with Charles Dunstone, CEO of CPW, Arto Lethonen, CEO of Openbit and have yet to discover who is the CEO of Nokia - if anyone knows contact details, please let me know.
Consumers are dropped into a large 'black hole' and I am investigating whether the Distance selling Regulations 2000 are being contravened.
If anyone has had similar problems and/or has any advice to offer, please let me know.
Thanks
H.

Similar Messages

Nokia 7390 owners please read

Hi quick question i wonder if anybody who has got this phone could tell me if it has got handsfree built in?
Some sites list that it does and some do not mention it at all.
http://forum.nokia.com/devices/7390
http://nokia.co.uk/link?cid=PLAIN_TEXT_29687
If it has not got it on this phone i think that it is a shame and i doubt that i would buy it if that was the case.
So if anybody who has this phone could let me know if it has handsfree/speakerphone built in i would appreciate it.
Thank youMessage Edited by rachie on 10-Dec-2006
11:20 AM

11-Dec-2006
12:02 PM
embedded_system wrote:
Of course, the 7390 has handsfree built-in.
Thank you, it didn't mention it on some sites so i was unsure. Also when i searched on the Nokia site under the find by option for the specs of the phone that i was looking for the 7390 did not come up as being a speakerphone enabled phone.
http://nokia.co.uk/A4221247
I just have to decide now if i am going to hang onto my 5 megapixel camera now or sell it as this phone is a 3 megapixel camera phone. I am not sure if i am going to need my camera as well when the difference between my camera and the camera phone is not that great at all.

Nokia 6288 ? Please read guys

Hello ive got the nokia 6288 and i take it its an S40 model...is this rumour that there might be an update from nokia so you can install .SIS files ?if this is true please be ! lol...
is it?

6288 is based on s40v3, can not run .sis apps
6280 RM-78 —>6288 RM-78 V 6.43
N73IE RM-132 V4.0736.3.4.1

Nokia Maps compatibility

I recently updated my Nokia N97 software to the latest version. Since then I have not been able to run my Nokia Maps Software. It tells me to install the latest version. When I try to install the latest version, I get an error message saying the installation has failed. I have tried re-installing the N97 software. I also tried to re-install it from the internet, but the system tells me no updates are available
Please help

As the E71i is meant to be an updated E71, I should support Nokia Maps. You could try the version for the E71.

According to nokia maps , half my city is on water

i'm using a 6110 navigator with the latest nokia maps for navigation around Alexandria, Egypt. according to nokia maps a great part of the city, although showing streets and names is on water. in other words the map design shows blue water underneath a great part of the city's costal line with streets and complete blocks of buildings shown to exist on water.
this disturbing visual problem exist in the newest egypt map "8.1 Mb". has anyone else noticed this???
Fear not those who argue but those who dodge

I sent my N97 (RM-507) off to the NokiaUSA care center a few weeks ago for the GPS antenna shielding fix.
This past week I updated to v20 firmware, did a hard reset and reinstalled all applications from scratch, including the Maps for the USA.
I'm running Nokia Maps 3.01 09wk30 b02
and Maps data version 0.1.22.103
Testing the GPS this morning....outside, no obstructions, clear blue sky....I get 5-9 green bars on the satellite fix, but my position keeps jumping around (including the altitude per Locations) and is 30-40 yards EAST of my actual position relative to the map background.
Using the Search function to locate my actual numeric address, the Maps application puts that about 30-40 yards WEST of the background indication based on the map background.
Thus the total map accuracy is 60-80 yards off EAST/WEST in terms of displayed position versus numerical address!!!
For comparison, I ran a test using Google Maps and allowed it to use the N97's GPS. Not surprising, it located my position quickly and accurately within about 8-10 yards, though it did continuing moving a bit but never more than about 2-3 yards at a time.
I am running out of patience with Nokia. The N97 has been out since July 2009 and their Maps software and GPS drivers are probably the worst that I've ever seen in terms of accuracy and stability.
I hear of others using Garmin software on their N97, but until I'm certain beyond a shadow-of-a-doubt that the N97's GPS hardware is stable, accurate and dependable I really don't want to spend the extra money for a 3rd party program and I definitely won't be spending any money on Nokia Map navigation license.

Nokia maps suite.. NEW

Nokia Maps Suite: Everything You Need To Know
The new ‘Nokia Maps Suite’ was arguably the biggest application release at the opening day of Nokia World 2011. The new suite brings ‘the future of location-based services’ to your fingertips. Designed with the commuter in mind, the new location software is the best way to travel on trams, trains and buses with worldwide coverage. Perfect for when the train, bus and tram break down and you need to use Nokia Maps to find your way on foot. Sharing is also a core competence of the new suite, the ‘Pulse’ application allows you to check in with friends and family on the go, presumably this is to ensure your finger is always on the pulse!
We are going to take you on a wild rollercoaster ride that explores the four main location-based software groups that complete the Nokia Maps Suite. Here is a quick overview for those that like to keep it top line, before we delve deep into each group:
1. Live View: A new augmented-reality browser that turns your phone’s camera viewfinder to help you spot places of interest.
2. Pulse: Enables you to privately share and discuss your location, photos and mood with friends and family.
3. Public Transport: You don’t need to work for CSI:Miami to solve this one. The Public Transport app tells you the most efficient way to get from A to B using public transport anywhere in the world.
4. Places: Once again, the clue is in the name, this app quite simply helps you discover places around you.
Nokia Live View via Nokia
Now it’s time to do some delving.
Live View
The above image highlights the most exciting feature of the Nokia Maps Suite. Some of you may have never used augumented-reality on your smart-phones before, so we thought we would give you a quick augumented-reality check. Augumented-reality essentially merges the worlds of online and offline. Take the street you work, live or study on, if you were to open the app and point the camera down the street, you would not only see the physical elements of a shop, restaurant or bar but you would see the virtual elements of the shop superimposed on your screen. By ‘virtual’ we mean the information about the shop that is available online. So this may include the shops name, the products it sells, the opening times and its exact location from where you are standing. Sounds pretty futuristic doesn’t it! If that explanation didn’t make any sense then here is a definition of augumented-reality. Augmented-reality used to be offered as a stand-alone application but now it joins the new Nokia Maps family.
If you are not comfortable using the camera view you can always switch to a list or map view of your surrounding area, but we think that takes the fun out of the whole app. There is also a great feature that lets you browse famous places from around the world.
Pulse
Pulse is a great new feature that lets you connect with friends and family in a private capacity. You don’t need to belong to a social network, you simply add your location with a post and everyone else you have added will see your latest activity. Your post could include text, a photo or your location. The app is private by default so there is no need to build a 10ft wall around your personal details. Nokia Pulse is also integrated with maps so as soon as a friend checks in nearby you can find out exactly how to reach them, or alternatively, exactly how to avoid them! Check out the video below, it explains everything about Pulse:
Nokia Pulse via Nokia
Public Transport
This is a great app for those of us travelling long distances on public transport everyday. It neatly combines several methods of public transport into one easy interface. So, if you know you might need to take a bus, tram or train on your travels, then all of the proposed timings, locations and routes required will be displayed. You may even be directed to walk some of the journey to reach your next form of public transport, unlucky! The app has ‘up-to-the-minute’ updates on all bus and tram routes in 45 cities and the device tracks public transportation directly on a mobile device in more than 430 cities worldwide.
Nokia Transport via Nokia
Places
Need to find a last minute Michelin Star restaurant for some new clients? Forgotten to get your wife flowers on your wedding anniversary? Or are you just bored of going to the same burger bar every Friday lunchtime? Well the Places app is a fantastic solution to these problems because it gets you to your desired and undiscovered destinations faster and more efficiently. You can check ratings and reviews for restaurants you are unsure about in a foreign land, get directional advice to the location you have chosen and then find the nearest taxi rank to grab a trip home. The software is designed to help you find locations in your local area that you may have previously been unaware of. Who knows, that burger bar you didnt know about behind your office could be alot tastier and better value for money than the one right in front of your office!
So, there you have it, our take on the new Nokia Maps software. We can’t wait to put some of these technologies into practice, in the meantime though we want you to tell us whether this sounds like the future of mapping and if not, why!? Do share!
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

OK I feel silly now. I just realized that the links to donwload maps manually work now...
I will try again to add them through Nokia Suite in 10 hours and I will use manual download if it does not work.
Thanks anyway and I advise everyone to download the whole world to be prepared for the moment where the server is unplugged.

Asha 305 - Nokia Maps app deleted

Hi i update my asha 305 v5.92 two months ago and i lose my nokia maps application, please help me reinstall
Moderator's note: We have provided a subject-related title to help other forum users easily view and respond to this post.

You seem to be making duplicate posts concerning this issue. It's not that simple as Nokia have been removing Nokia Maps application from devices without integral GPS chip as relying solely upon network triangulation for positioning is just too inaccurate, this may explain why it is now missing.
Happy to have helped forum in a small way with a Support Ratio = 37.0

HT1766 keystroke mapping software - any experience removing this?

Does anyone have experience removing keystroke mapping software from an iphone 4?

What is "keystroke mapping software"?

Nokia Maps quits at the 40% mark

Hi,
I have a N79 and the Nokia Maps app doesn't work.
At first, it woudn't launch at all. After I downloaded the latest version of Nokia Maps from the nokia site, it would only show the splash screen, but it would quit again at the 40% mark.
I've also installed Google Maps, and that won't launch at all.
Things I've already done:
* updated firmware
* installed latest nokia maps software
* downloading maps using nokia map loader.
* deleted CITIES folder on microSDCard (someone adviced me)
On an other forum someone adviced me to format the microSDCard. Though it should work even withouth the card in it.
Solved!
Go to Solution.

Hi ivee
Are you running v11.049 or v20.175, check by keying in *#0000# on standby screen? If answer is the former then this is a known issue so don't waste your time here. Normally application quitting at this point is due to disparity between Maps version and downloaded maps, which you would seem to have covered already.
Happy to have helped forum in a small way with a Support Ratio = 37.0

N97 Issues - Nokia please read and address

Hi All,
I am a massive Nokia Advocate and have been buying and using the latest Nokia since the 2110e back in 1996.
6 Weeks ago I purchased the 2 x n97s for my partner and I and I feel that Nokia has let its loyal customers down badly.
I can get over all the small software related issues but when a phone can not perform the fundamental day in day out tasks it is a serious problem.
Does anyone else have these same problems:
1 - Microphone is terrible when on speakerphone. Person on the other line strugggles to hear you.
2 - Phone does not always connect to bluetooth car kits. Both Nokia CK-7W and Honda Genuine Bluetooth.
3 - Phone reception is on average 2 bars lower than most other phones.
4 - Phone is slow and buggish compared to it's major competitors
5 - GPS (Nokia Maps 3.1) goes in and out of satellite lock every few minutes and often freezes, making it impossible to navigate.
6 - Nokia MMS take an extra ordinary time to send as compared with the n95.
There are more issues, but these are the main ones.
I understand most of these can and will be fixed with software updates, but it appears that some issues could very well be hardare related (eg microphone) and if this is the case Nokia has a real battle on their hands.
Please Nokia, get this right as soon as possible, before your loyal customers and advocates have no choice and are forced to desert you!

If you want Nokia to read this then you have to send it to Nokia. This is a public forum populated by other users like yourself.
Use the "Contact us" link in the navigation bar at the top of all forum pages.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

How to use Nokia map and update software!!!!!!!!!!...

I am using N95-4 8gb, it already built in nokia map with version v1.2. i searched raound on internet, and i found that i am having old version.
I tried to download the new version on the Nokia website, but i couldnt download it. It just appeared the pop up for reading and notthing for downloading.
Another question, When i finish the downloading the map to my phone from the nokia map loader, i disconnect the cable form the phone and i got message say that the date may have been lost. and it required turn Date transfer mode off before disconnect.
Please show me how to turn it off . I do not know how and where to.
I do

Hi knownothing
Last version of Nokia Maps v2.0_4503 here:http://europe.nokia.com/A4984199
Latest version of Nokia Maploader allows you to connect both in default PC Suite mode and Data transfer mode so don't get Windows warning for removing USB mass storage device and more options of Maps, Voices and Store available in Maploader.
If you into Connectivity > USB > USB mode - choice of four connection modes.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia N95 and Maps Software

Hi, Just recently I bought licence to Maps from Nokia for one month just to check how it works. The day I bought this I could not open Maps software for a single time. Because whenever I click on maps, its load 90% then it hang. I tried again and again nothing it does not open, I restart the mobile, nothing happen. Can you please inform me what can I do? Thanking you.

@countryjet123
Would need to know whether you are using Nokia Maps v2.0 or Ovi Maps v3 from here:http://europe.nokia.com/support/product-support/maps-support/compatibility-and-download#/nokia-n95/
Map data is different between these versions and most common cause of application crashing is corrupt or incorrect data.
You may need to delete E:\cities + .qf file, re-open Maps application to re-initialise application and re-define necessary folder structure for Ovi Suite > Maps to re-download regional mapping.
Happy to have helped forum with a Support Ratio = 42.5

Please repair nokia 2730 software!!

Please update nokia 2730 software as very big clock very very bad... Need http://img.gsmarena.com/vv/pics/nokia/nokia-2730-classic-1.jpg ...

hi mate, you will have to go somewhere else, as we do not discuss modification of software/hardware on these forums, as they can invalidate the warranty and cause damage to your handset, not to mention the implications of legalities surrounding the matter.

Some Error in Nokia Map for E90 please help.

Hello friends,
I need some urgent help.
I have Nokia Map already in E90.
Its old version i think.
Ok when ever i go to Nokia Maps > Options > Settings > Network
The Nokia Maps closes automatically.
I have tried to install the new version Nokia Map Version 2
And when i keep on install, It says that Checking Certificate Online, Check settings. What to do about it ?
Please someone help
Thanks

Hello friends,
I need some urgent help.
I have Nokia Map already in E90.
Its old version i think.
Ok when ever i go to Nokia Maps > Options > Settings > Network
The Nokia Maps closes automatically.
I have tried to install the new version Nokia Map Version 2
And when i keep on install, It says that Checking Certificate Online, Check settings. What to do about it ?
Please someone help
Thanks

Nokia map, please help,,Flash,

hello
1 .how can i understand my Nokia N95 made by finlandor Germany ??? and not made by other likr china,Hungary ???
from IMEI code can understand ?? How>>>
2. I must buy a flash for my N95 for get capture in night ??yes >>
3. I download Nokia maps guide.pdf, it write for use maps you must have EDGE,UMTS,HSDPA OR Wireless LAN for use map, But in iran i think dont have any of this for operator ???
can you help me???

You can get the MapLoader from http://www.smart2go.com and use it to download maps through your PC and the PC's Internet connection.

Buyers of Nokia Mapping Software please read

Similar Messages

Maybe you are looking for