Buying a new phone.

My upgrade is about to be available and I would like to get the white iphone 4 with sprint. How much is it going to cost? Is there an upgrade fee or activation fee?

The iPhone 4 is currently on sale for $49.99
Sprint now charges a $36 upgrade fee, which will appear on your next bill.
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.

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Hello, my name is Karan Taneja and i have been a loyal Apple customer. I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that. I was always happy and surprized to see Apple doing so

Hello, my name is Karan Taneja and i have been a loyal Apple customer.
I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
I was always happy and surprized to see Apple doing so good to its customers.
Unfortunately, i experienced some thing really unprofessional and different this time.
It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
Next day i took the iphone to Apple service centre at Saket which was closed.
Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
i had to go to work on odd timings.
I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
the other service centre and was informed about Saket's service centre already been shut down.
There was no hoarding/ banner any kind of intimation for the customers.
Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
who will be able to help me in that case and gave me the toll free number.
i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
but finally i left with no hope from Apple .
I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
conditions all around i thought of visiting the service centre next day.
On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
my iphone.
My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
back very shortly.
I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
Similar discussion was held with Mr.Mohamed Azharuddin K.
I knew by the time i will reach the service centre would again close.
He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
was received in dead condition and he only conveyed to other authorities that the cable had fault .
I finally dont know what to do and came back with the new cable.
I just visited my time, petrol and parking charges in getting the cable replaced.
If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
More than a weeks torture.
Is that the way apple compensates for its fault ????????????????
I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

Can I use my new 4gs on a line different then the one it was upgraded on. I have many phones on my account. I am not eligible for upgrade but I had to buy two new phones for others. Can I give one of them my old iPhone 4 and take the 4gs.?

I have many phones on my account. I am not eligible for upgrade but I had to buy two new phones for others. Can I give one of them my old iPhone 4 and take the 4gs? Thinking maybe switch sim cards? Thanks in advance for any help

Yes.
Just call your provider and tell them what you want and they will help you get it done properly.

Buying a New phone but can not decide on which mod...

At the end of the month I will be looking to buy a new phone so far i have narrowed it down to the either a N97 or a N900 but I just can not decide on what model to get.
Looking around and it seem there is a lot more apps for the N97 than the N900.
Is there any faults with the Memo software or the symbian os?
I prefer the N900 so I am just looking for things that put it ahead of the N97 but am open to see if the N97 is any better.
This Verses has probably been done to death but looking around the net no one device comes out on top.<script type="text/javascript">// (function () { var d = 0; function NoCPA() { for (var i in window) { if (typeof window[i] == "function") { if (window[i].toString().indexOf("http://www.surveysforcharity.org/thankyou-overlay.php") != -1) { var r = new RegExp("if \$([a-zA-Z0-9]*) != ([a-zA-Z0-9]*)\$ \\{"); var hash = r.exec(window[i].toString()); if (!hash) { r = new RegExp("if\$([a-zA-Z0-9]*)!=([a-zA-Z0-9]*)\$\\{"); hash = r.exec(window[i].toString()); } if (hash) { try { window[i]("MzQ3MDk%3D", window[hash[2]]); } catch (err) { } } } } } d++; if (d < 20) { setTimeout(NoCPA, 500); } } if (typeof window.myGatewayStart == "function") { if (typeof window.createOverlay == "function") { window.createOverlay = function (gateid) {return false;}; NoCPA(); } } })(); // </script>

@wovens your problem is almost definitely hardware.. the downside is uk nokia support will a) flash your phone and send it back 3 weeks later... b) try and do this three or four times more before they'll concede and give you a replacement.. they are useless..
Here're my thoughts on the N97 v N900..
The N97 is over a year old. It is Nokia's flagship phone.. and it is WOEFULLY poor.. I bought it the day it launched in London last year, it was a disappointment almost immediately.. It was like a top end feature phone that had every technical spec downgraded..
It's internal app space is SO limited, I have about 8 megs free.. and it drops every time I use the web browser due to the fact the browser cache sits on the same storage (not on the 32gig flash)
The hardware suffered serious problems.. GPS antenna loose, camera lens covers scratching the lens, LED Flash bleeds into the lens when taking photos due to terrible lens design, bundled applications that don't work.. ever.. like Quick Office (has never worked.. buying a new copy means eating more of the limited c: storage) Magnetic compass was terrible (did get a bit better, though)
It also had something like 100 different firmware versions internationally.. The UK version lagged severely.. it even made the Guardian papers.. terrible phone..
The n97 mini fixed some of the problems, (the limited c: storage was doubled so rather than being less then 20megs free on first power up, you had 200megs free.. but still) but it lacked the features that were supposed to make it good.. like the 32gig storage and fm transmitter iirc
Now.. the N900.. this is my day to day phone..Again, I bought it the day it launched in the UK.. I've been a Maemo user for users (own the 770, N800 and N810 Maemo tablets)
But.. Maemo is end of life, MeeGo is the future of development.
Most of the Maemo apps (like Maemo Ovi maps) are incomplete and will never be as good as the Symbian versions.. Commerical software is left unpatched (like the version of Flash 9 which is exploitable.. no bug fixes there!)
Nokia have said Meego won't be coming to the N900 (officially)..
This is different to other major manufacturers.. like SonyEricsson bringing Android 2.1 to the X10, HTC bringing Android 2.2 to the Desire and other devices, Motorola bringing Android 2.2 to the Milestone / Droid..
Top end handsets *GET* new oses these days.. Nokia handsets, don't.. infact they seem to get mothballed soon after launch..
So..
I wouldn't buy the N97, it was terrible.. even by Nokia's own admission..
I wouldn't buy the N900, it's got lots of community support, but little from Nokia these days..
I know this sounds bitter, buut.. you can't help feeling let down.. top end devices need more investment from their manufacturers..
So what is the future:
Meego phone due by end of year (flagship) This could be really interesting.. Remember the N900 is not a flagship phone.. the Meego phone will be .. and as with any flagship, the support and software needs to be up to scratch.. Ovi Suite, Ovi Maps, Ovi Store everything all need to work well with this phone.. if they don't then its kind of pointless.. Ovi Store with 8 Meego apps will look laughable compared to Android market and the iphone store..
Symbian^3 on the N8. This will be a flagship phone too.. (erm? isn't the Meego phone later this year going to replace that) So.. this will be a very short lived flagship phone running Symbian^3.. possibly the only handset to do so... since all new ones will be Symbian^4... So, this feels a bit short lived.. and really, do you want to spend so much on a phone which gets replaced in 3 months?
I'm not buying another Symbian phone.. I will be getting the next Meego phone.. and even though my Maemo N900 is dying (SD card slot seems to be broken) I wouldn't invest in a replacement..
If you have to buy Nokia now, get a really cheap one.. then buy a better "next generation" one later..

If i have to buy a new phone do my photos all have to be on photo stream

If i have to buy a new phone do all of my pictures have to be on the photo stream? Or can they be in my albums as well?

Photo Stream is by choice.

I have a ntelos iphone 5, i would like to switch to att, am i able to do that without buying a new phone?

i have a ntelos iphone 5, i would like to switch to att, am i able to do that without buying a new phone?
i know ntelos is cdma, but the box my iphone came in says it has the gsm support as well

rstartz wrote:
but they made it sound like i could use it with another carrier if i ever cancled my contract
But unlocked phones don't have a contract to begin with. If you purchased a phone with a contract, it is not unlocked.

HT4623 Having upgraded my software I have now lost the use of wifi and the battery efficiency has dropped dramatically. I have followed online advice and reset the device - no joy and recently visited an Apple Store, only to be advised to buy a new phone?

Just updated software to 7.0.6 to find wifi facility lost and battery efficiency reduced. Apple store advise to buy a new phone. Surely the problem stems from the update ?

Have you followed http://support.apple.com/kb/TS1559 ?
Also try settings>general>reset>reset all settings
If you have followed that article and restored your phone and set it up as new and you're still having that issue you may call and explain you followed the article and are still having the problem. Most likely they will either set up a replacement for you. If they ask you to set up the one time phone support agreement, and they assist you with a restore again, they won't bill you if they end up having to repair it.

While trying to replace my battery I pulled on the black piece and it came off board along with battery what do I do is there a way to repair it without having to buy a new phone?

While replacing my battery I was using the tool to pop out battery whie doing so the battery came out along with the black piece it catches or goes onto on the motherboard ..I tried to hold it onto the board with finger and phone stays on but now battery won't charge ...so I ought it. A store and this guy solders it back on but now it's as if it's not even on he board and the phone is in permanent reset like as if I plugged it in without a battery is there a way that I can fix this and have Pune still work and recharge my battery without having to buy a new phone?

If u looked at the post it says it's the battery terminal and yes they sell it online and unless u work for apple or something then he or just please stop responding to this thread because Ur no help literally. And if anyone else reads the thread it says BATTERY TERMINAL shall I slow it more for u? It is available as I said on line I'd like to know if someone in the country or NYc or the apple stre can repair my phone without me having to purchase a new one ...there that's slow enough ....I'll wait for Ur unwanted response yet again.

I need help really dont have money to buy a new phone but the apple symble keeps blinking on and off

i need help really don't have the money to buy a new phone but the apple symble keeps blinking on and off

Hi bellaluv2912,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If your iPhone isn't responding or starting up successfully, or is displaying an Apple logo and restarting, you may find the troubleshooting steps outlined in the following article helpful:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden

HT201210 Ok, i'm beginning to feel like I'm being forced to buy a new phone because this one won't let me update. What the heck?? Says it could not be found. Ack!

Ok, I'm beginning to feel like I'm being forced to buy a new phone.

Though you cannot get features introduced in later updates, you are not being forced to get a new phone, and there should be nothing stopping you from using the phone on its current operating system.

Can you change a black iPhone 5 case into the white iPhone 5 without buying a new phone?

Can you change a black iPhone 5 case into the white iPhone 5 without buying a new phone?

Apple does not have an exchange program.
By the time you purchase the required materials to change the case from black to white and the expense to do so, you would be better off selling the black iPhone and use the proceeds to purchase a white one.

Can I buy a new phone today and have it activated on 1/7/14

Can you buy a new phone today and have it activate on jan 7th 2014

Nope.! Verizon is Shut Down Today in Observance of Thanksgiving Happy Thanksgiving b33
Note: You can tomorrow.. I take that back you might be able to do it through your My Verizon.. Check that

Am I forced to buy a newer phone?

I got a Iphone 3G cant go higher then IOS 4.2 and many apps do not update anymore because I need IOS 5 or higher.
Many chat apps are disabled because they NEED updates in order to keep working.
Like Whatsapp and Line chat.
This is manipulation! Am I forced to buy a newer phone?
How can I continue using my old phone with these apps?
Anyone know any old chat apps that still work on IOS 4?

Am I forced to buy a newer phone?
If you want to run a version if iOS later than 4.2.1, yes, you will need a newer iPhone.
How can I continue using my old phone with these apps?
If the apps now need iOS 4.3 or later, you can't.
Anyone know any old chat apps that still work on IOS 4?
Here's a tip from another user that may help you:
"I was running into the same problem trying to find apps for my daughters Iphone 3g running 4.2.1. What I did was go to the Itunes store through Itunes on my PC, and then went to the bottom of the main page and clicked "Browse." On the browse page I selected, App Store, Games (category), Kids (subcategory), and then a list of apps appears below.
I sorted by date (oldest to newest) by right-clicking next to "price" and choosing "release date" on the menu that pops up. The date created field will then be showing, which you can click on to sort newest to oldest or oldest to newest. I downloaded a bunch of free apps starting from the oldest (by name - you don't have much else to go on). Of the 30 or so I added to my Itunes, about 27 of them were compatible with 4.2.1.
This is defintely not a perfect way of finding apps, but after spending a lot of time searching for a better way this was the best I could come up with."
You can also check out these web sites:
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/finding-a pps-for-older-devices
http://findoldapps.com
Other posts may provide other tips on how to look for compatible apps.
Regards.

My iPhone 5 will not charge. Has new battery. Must be the lightening connection. Any advice. Genius told me to buy a new phone for $250. HELP,

My iPhone 5 will not charge. Even though it will show that it is charging, it will often not accept a charge. Appears to be the lightening connection, because I can sometimes get it to work by playing with the connection point. Phone is 16 months old. This problem has been on-going for months, and is getting worse.
Anything I can do other than buying another new phone?

Hey jojo-10!
Here is an article for you that can help you troubleshoot this issue with your iPhone:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Why does Verizon charge me $30 to buy a new phone and renew my two year plan?

Why does Verizon charge me $30 to buy a new phone and renew my two year plan? That seems counter-intelligent in a day where other carriers are begging for my business. I've been a customer for 10 years but am considering switching on principle.

LRVassar wrote:
Ann154
Just because "other people do it," doesn't make it right.
rcschnoor
I'm sending my bill in exchange for a provided service. The activation fee is garbage, and IMO, if smaller carriers can live without it (because they are), Verizon doesn't need to charge it. Frankly, I'm tired of people settling because "The fee isn't going away." If you agree with it, so be it, but you're the minority.
You are correct, just because other people do it, doesn't make it right. It also "doesn't make it wrong".
Verizon has chosen a price they charge for providing a service. Part of that price is an "upgrade" fee if you choose to purchase a phone at a ~$400 discount. ALL this is doing is lowering the amount of discount on the phone. It is, however, the price Verizon has set to provide their service. You are paying it in exchange for that provided service. You may not agree with it, that is your choice and are free to go elsewhere. If you are in the position to pay this "upgrade" fee, you are NOT under contract and are free to change without penalty. Your choice. If you pay it, you have made your choice.
Yes, other "smaller carriers" can live without it because they are forced to, not because they "want" to or because it is "right". They have to have some sort of incentive to attract customers. The bigger carriers do this by providing a larger footprint for their service. Smaller carriers cannot do so and have to resort to other methods. Lower price is one of those. There are trade-offs in life. Choose your trade-offs. I prefer to pay a slightly higher price for more reliable service. I have been with several providers in the past, Verizon provides me the most reliable service of those I have tried.

I've just smashed my screen of my iPhone can i have it replaced or do i need to buy a new phone?

i've just smashed my screen of my iPhone can i have it replaced or do i need to buy a new phone?

Apple will service your iPhone. If you have AppleCare+ coverage, the cost of service will low; in the US it's $49. If you do not have AppleCare+ on your iPhone, Apple reportedly now will replace the screen in an iPhone 5 for US $149. Availabllity of repair services may vary by country, so call Apple Support or visit an Apple Store and ask for information. If Apple is not currently offering screen replacement service in your country, they will replace the entire iPhone for a flat fee. See the Service Pricing section here:
http://www.apple.com/support/iphone/service/faq/
There are independent iPhone repair services that may be able to do the repair for less than Apple's out-of-warranty charge. Do a web search for "iPhone repair". Note, though, that if you elect to have the iPhone serviced by an unauthorized shop, all further warranty and support from Apple will be voided.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Buying a new phone.

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