Buying from the itunes store

When I originally set up my ipod I can't remember a lot of the things I was prompted to do.
I can't remember what was involved in setting up an account.
Now, when I have gone to buy an album it has asked me to sign in. I put in my username and password etc and it tells me: 'To use this apple ID you must first log in to the 'my info webpage' then provide additonal security information'.
I don't know what this is or where to find it?
It's probably something dead easy and I'm being stupid, but hey, I'm stupid.

When signed in here on the discussions just click my public profile then click my info.....
hope it works...

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I want to buy from the iTunes Store, and I can not why?, I want to buy from the iTunes Store, and I can not why?

I want to buy from the iTunes Store, and I can not why?, I want to buy from the iTunes Store, and I can not why?

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know why.
What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

Why don't the changes to my playlists and new songs (except the ones I buy from the iTunes store that automatically download onto my iPod) always sync to my iPod Touch 4th Generation?

I haven't yet tried it in iTunes 10.5.3 (I'm downloading it right now), but I don't expect that Apple has fixed the problem, if there is one. I have it set to automatically sync my music and sometimes it will work, usually when I make large changes. To overcome this, I have to unselect the (a?) playlist from the music sync for my iPod, sync it, reselect the playlist, and sync it again. It's very annoying to me. This problem exists whether I sync it with a cord or wirelessly. I have it set to backup on my computer (last generation MacBook (2010), base model, OS X 10.7.2).

.

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again?

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.

You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.

My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

Buying music from the iTunes store with Apple TV.

Since changing to the new Apple TV I can't find a way to purchase Music directly from the iTunes store. I can rent and buy Movies, so IO'm sure there must be a way but I can't seem to work it out.

Have you tried restarting your iPhone?
http://support.apple.com/kb/HT1430

Will I be able to sync/copy the music I buy from the iTunes Music Store to my Nokia N8?

I am new to the iTunes Music Store, which was recently enabled for my home country. I've set up my account and am ready to buy music. However, before buying any music from the store, I want to be sure that I will be able to sync or copy the tracks or albums between my computer and my Nokia N8. If that's possible, how will I need to sync? Using the Nokia Suite software, which is how I usually sync music? Or using iTunes? Thanks in advance!

Music from the iTunes Store comes as 256kbps AAC. If your Nokia will accept that format, then you can transfer the tracks to your phone via whatever method the Nokia uses (iTunes itself syncs only to Apple devices). If your Nokia does not accept 256kbps AAC, then you can convert the tracks to a format the Nokia can accept. See:
http://support.apple.com/kb/HT1550
Regards.

HT2589 When I am done reviewing my account info am told to contact itunes support to complete the transaction. I cant even use my account to buy from the app store.

When I am done reviewing my account info am told to contact itunes support to complete the transaction. I cant even use my account to buy from the app store.

Have you considered doing exactly what it told you to do?
Contact itunes support

HT1918 I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.

I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forum we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT3541 I try to buy a music video from the iTunes Store but it declined my card and it shows invalided card can you please help me

I try to buy a music video from the iTunes Store but it declined my card and it shows invalided card can you please help me

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
edd125 wrote:
...the iTunes Store but it declined my card
Accepted forms of payment > http://support.apple.com/kb/HT5552

I want to buy something from the itunes store and I don't have the answers to my security question?

i WOULD LIKE TO BUY SOMETHING FROM THE ITUNES STORE AND I DON'T HAVE THE ANSWERS TO MY SECURITY QUESTIONS?

You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
(95939)

I paid for songs from the itunes store and they are in m4a if i paid for them why can't i load them on a card to play in my car?

why can i not copy songs i bought from the itunes store to a card to play in my car stereo.
what is m4a?

M4A is another name (actually, the file extension) for the AAC audio format. It is used in iTunes, but frequently has compatibility problems when used outside of Apple-land.
Does your car player expect MP3 format? If so you can convert your files by following this guide: http://support.apple.com/kb/HT1550
Also, unless you enjoy doing format conversions, you also have the option to buy your music in MP3 format in the first place, from another music download store, e.g. Amazon MP3.
MP3 can be used in iTunes, iPod, iPhone and just about every other player, program, and device.

ITunes update corrupted some of my music files so iTunes can't find the file, nor music I bought from the iTunes store.

After an iTunes generated update of iTunes, some of my music can't be accesed any more. When I try to play the file, iTunes says it can't find the link. This also happens with music I purchase from the iTunes store, so I've lost all this music; do I have to re-buy the purchased music again? My iTunes program is on my C drive, and the music library is on my D drive. In iTunes, I've set the ripped music to be placed in my D drive. The lost links are on some music files, but not others which do play music. Some compilation music files were split up into individual files, usually without LP art attached. Some album art was placed on wrong albums as well. Music with lost links have a ! mark beside the song name. File info says the link is on my C drive, but I can't find it there. Any ideas on how to get these lost files back. Thanks, Moizy.

Try this...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks

I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device

mickyja wrote:
I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device
Micky,
The iTunes Store sells songs in AAC format. Most Android phones can play AACs. Just sync them to your phone per the instructions with the phone.
If by any chance your phone does require MP3 format, you can use iTunes to convert the files, per this guide:
iTunes: How to convert a song to a different file format - Apple Support
(This conversion does not require burning.)
For future reference, note that the iTunes Store is really optimized for people using Apple devices. You might find it more convenient to buy music in Mp3 format from Amazon Digital Music or Google Play Music.

The replay of the song isn't possible because the song isn't available or through DRM is restricted. All the songs are buyed in the iTunes Store. Give it a solution to activate the songs on my ipod touch ?

Hello together, I've a problem with some songs in my playlists on my new ipod touch. The error message says that the replay of the song isn't possible because the song isn't available or through DRM is restricted. All the songs are buyed in the iTunes Store. Give it a solution to activate the songs on my ipod touch ?

Do the non-syncing songs play in iTunes?
Were the syncing and non-syncing songs purchased with the same account?
Can you directly download the the songs to the iPod? See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Buying from the itunes store

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