Buying recovery media

I'm a brand new Toshiba user and happy so far...64bit Home Premium-EN for Satellite C855D-S5203.
I bought it used and ordered the Acclaim Recovery Media. Looking around I see an option to restore to the factory defaut by powering up holding down the zero key and following the instructions. This made me wonder why I would need the recovery media.
What am I missing or did I but something I didn't need?
Thanks!

Hi ! If the recovery partition is still on your HD, you can restore back to factory with it; however I don't think the O key applies to your model You could have made your own recovery DVD's if the recoverey partition is still on your drive. Here is your user guild. Restoring back to factory starts on page 53!
http://support.toshiba.com/support/staticContentDetail?contentId=3368353&isFromTOCLink=false
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
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Similar Messages

Unable to buy Recovery Media

Hi,
I have been unsuccessfully order the Recovery Media and this happens cause it does not recognise my machine serial number, can anyone please check whats happening and meanwhile i continue with no OS in my machine...
TIA

The thing is that at the moment i cant but im very surei did submited the correct serial number, i even took the notebook with me when trying to buy the recovery media, but yes i cand send you later a pic of it.
Now another isue that isnt related to this but ill take this chance and ask you what can i do to get rid of a rootkit that was implemented in my mahine and i thats the reason why i lost all the data from the hdd, my notebook was bought new about 3 months and i have rarely connected it to the net but i know that i wouldnt even need to have it connected to the net for some retards infect my bios with a rootkit and thos rom viruz...
Sorry for my details but im so frustrted with this, is the 3 mahcine i have infect with those **bleep** rootkits and i end with not being able to do nothing of the machines, i cant even now boot a simple linux live distro from a cd or usb stick, so please if you could help it would be great.
TIA

Buy probook 4530s recovery media

hi
i want buy recovery media but after calling hp they said that they cann't sent recovery media to pakistan.so can i buy from the link below
http://server88-208-222-62.live-servers.net/hp/hprecovery/hp.asp?keywords=how+to+do+recovery+media+i...

Hi,
Assuming you need to reinstall a version of Windows 7, here's an alternative ( and cost free ) option you could use.
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
An example of a COA Label can be seen Here.
You can create a Windows 7 installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version of Windows 7 that originally came with your notebook ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source, however there are only limited versions available.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers and software you may need can be found starting Here.
Regards,
DP-K
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Microsoft MVP - Windows Experience

Used W510's recovery media

I bought an used W510 laptop. It seems the seller didn't recover it back to original state and only installed a fresh Win7Pro because there is no ThinkVantage software or other software installed. But I am still want to make a recovery media in case I need it in the future.
In my case, should I install ThinkVantage to make recovery media? (it may not make sense because some original software may not be installed )
Or should I use ghost to make an image for future use?
Thanks,

It depends on what you have. You could have an OEM OS, a retail OS or a pirated copy. Go to the control panel and select "system", and check activation status. If you have an OEM key (it will say OEM somewhere in the key), a ghost reinstall will automatically activate, and you can choose to buy recovery disks by calling support. If you have a retail copy with a COA and a key, you can simply reinstall a retail copy and use your key to activate. If you have a pirated copy, I suggest buying recovery media.

I need recovery media for an old Toshiba but apparently can't order it. Help!

The other day my TOSHIBA laptop - MODEL # PSM43U-01700P - must've got a virus or something because it started to slow and was unable to open some programs. Thinking the computer was about to go, i started saving my personal files onto a disk, and just after doing so the computer Blue screened and now upon start up it stops and says that it's missing a file <Windows root>\System 32\ ntoskrnl.exe and must have it added in order to continue. I of course, however, didn't realize that upon buying the computer years ago that i should have created my own recovery disks, thinking foolishly that the company would always have this media on hand to order should the need for it arise(Plus i doubt i would've done it properly since i'm not really a computer genius, surprise, surprise)
Anyway. . .
My problem is that when i tried to order the recovery media for this ancient model, i was told that Toshiba no longer carries this models media at all. So i was just wondering if possibly there's a similar model's media that Toshiba does carry that i'd be able to order instead of this model's that would still work with my computer. I was able to do this with an old DELL I had, and was hoping the same thing was possible with a TOSHIBA.
I'm crossing my fingers here guys. Hope to hear back from you. I'd really appreciate it.
Thanks.

Satellite M45-S169
Try these third-party vendors.
   Digitalmedia-labs.com
   MyRecoveryCDs.com
   RestoreDisks.com
   RestoreCD4u
-Jerry

Cannot install Windows 7 "recovery media" on new Portege R600

I received a new R600 which I had wanted to buy with Windows 7 pre-installed, but the only option is to buy it with XP installed and "Windows 7 recovery media" (2 CDs) comes in the box, with no instructions. I started the computer, and did nothing but name it and choose a screen name; this brought up the desktop. Then I inserted the first of the 2 CDs: nothing. Powered off and started with that CD already in the disk drive: nothing. Called Toshiba tech help (phone seemed to be answered in India) and was instructed to perform several restarts holding down F12 or C: nothing. After a long hold while the tech sought help, was promised a call from his supervisor: so far (that was yesterday) nothing.
Can anyone suggest how I can either solve this issue myself or get some action from Toshiba?

Thanks for your reply. After two more calls to Toshiba Tech Help it turns out that the disc drive is defective (a music CD would not load and play). So I am returning the computer to Toshiba Direct in exchange for a new one.

Lenovo Provides 32 bit and 64 bit versions of VISTA & 7 by recovery media for FREE BUT HOW???

Lenovo advertises this title:
When is it possible to switch between 32 bit and 64 bit versions of Microsoft Operating Systems by using recovery media?
In this page:
http://www-307.ibm.com/pc/support/site.wss/MIGR-74752.html
BUT
Doesn’t give any info that how??? I
How do I contact a Lenovo Support Centre to place an order. Link brings you to contact numbers for Lenovo and after I call them they say these numbers are for IBM and it is only for hardware support.
I am wondering got know how on earth they accept orders for this type of complex issue by phone???
Specially that I am dealing with so special situation and I need some e-mail address to describe it Lenovo and wait for the answer...
I appreciate it if somebody could help me with this...
Thanks in advance for your help guys...

Awesome dude,
Thanks for well described reply. I enjoyed it specially when I found out you don't work for Lenovo.
I am curious to know something. I could buy Windows 7 Bit for a very good price form Microsoft offers for university students that it probably cost me the same price as recovery media. Do you think it is a good idea to install a totally fresh windows 7 (NOT from the recovery media) on my t400s?
I am asking this because when you install operation system with provided recovery Media it builds another partition
with this name SERVICEV003 that is about 2 Gb and contains system files and stuff related to my laptop. I am afraid if I install windows without using recovery media but using Microsoft original DVDs then my laptop doesn't function properly?
What is your idea about this issue,
Thanks again for all your help, I appreciate it,
Cheers,
Mehrad

Recovery media for qosmio x775

Hi!!
I have a toshiba qosmio X775, mistakenly deleted the recovery of the HHD, and try to buy the recovery media to DVD or USB but I can not buy on the website of Toshiba ...
need help getting the recovery media on DVD, but any help me and will offer me the ISO for the model X775 Q7272,
because I can not buy from Toshiba...
thanks!!!

Hi There isn't a ISO file to down load. You will need to go here and purchase the recovery media from Toshiba.https://support.toshiba.com/repair
Dokie!!
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

Making sure i made recovery media right

Hi, i am pretty Technologically illiterate so i would like to make sure i made my recovery media correctly, I have HP H8-1214 and ordered a new video card and power supply. My plan is to format my computer when i install them to clear all of the useless junk and bring it back to factory specs and start fresh.
I also figured before i do that now would be the time to create my recovery media jus in case, so i used recovery manager, put it ona thumb drive, everything seemed to work fine, so if my hdd ever went down im now covered? This is all i would need? What kind of unnerves me is that when i check the files properties on the thumb drive it says it is only 350 MB, which seems absurd for how long it took, so i am just double checking if you all would be so kind!

Zanje,
Welcome to the HP Forum.
The following reference may help you.
From your computer's Troubleshooting > How-To Pages (if you are running Windows 7):
System Recovery / Backup / Restore
For Windows 8:
Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 8)
The Document explains the necessity to avoid the "Windows 8" compatible flash drive. The logo is irrelevant.
If the USB flash drive shows as a "removable device" then Recovery Manager will create the drive. You can check a flash drive you already have before running out to buy a new one...
HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8) - c03460836
HP PCs - Backing Up Your Files (Windows 8)
Standard Refresh
Refresh Your PC to Resolve Problems (Windows 8)
Custom Refresh -- How to reinstall Windows 8 without losing your files and programs
Dragon Tip
I recommend that you do NOT just depend on the Recovery Manager or any program to back up your personal data. Make an extra copy of your files onto a USB stick, especially your favorite photos and documents -- best to be prepared!
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It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

Need Recovery Media

I am looking for Recovery Disks for my ENVY 17-1011NR. The unit came with Windows 7 64-bit Home Premium.
I am residing out of the US, and can not buy direct from HP. Regional offices of HP this end were not helpful. Can someone please help!!!
This question was solved.
View Solution.

Hi,
Welcome to the forum.
idrisalz wrote:
I am looking for Recovery Disks for my ENVY 17-1011NR. The unit came with Windows 7 64-bit Home Premium.
I am residing out of the US, and can not buy direct from HP. Regional offices of HP this end were not helpful. Can someone please help!!!
What offices of HP did you contact? In what place in the world do you reside? I live in the Netherlands. I have not heard that complaint before. Give it another try and let me know how it goes. PM me with your results.
Follow the instructions on this web document to order your Recovery Media.
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

I want to order recovery media for my touchsmart tm2-2090ee ?

Dear HP,
Original HDD has stopped (no more workable), I purchased another HDD and I want to order the recovery media to return to original PC configuration.
I purchased the laptop from Middle east region - Jordan , and now I am living in USA.
type of my laptop is : Touchsmart tm2-2090ee , S/N : [serial number edited].
OS: Window7 Home Pre
Thanks for your help
This question was solved.
View Solution.

You are welcome.
It appears that you will not be able to order the Recovery Discs. Therefore, you will have to buy a full copy of the OS.
In the future, you should make certain to create the Recovery Discs when the computer is new. This will save you many problems. I made the same mistake myself. It is not a good feeling when you don't have the discs.
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HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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Create Recovery Media Windows 8 without USB drive

Hi,
I recently bought a T530 with Windows 8 pre-installed. I want to create recovery disc(s). However, in the "Create a recovery media" wizard, I don't have the option of selecting DVDs if tick the option "Copy the recovery partition to the media". I have a bunch of DVDs lying around and I would like to use them. Not to mention that I don't intend to buy USB drive just for this purpose.
Any help is appreciated.
Thank you,
Solved!
Go to Solution.

Hi egrivel,
As stated above, there is no option to create optical recovery media. You can use a flash drive. 8G 16G I believe, but verify that when running the utility. Make sure "copy the recovery partition" is checked.
Methodology to create Recovery Media and reload a Lenovo system with Microsoft Windows 8 preload
Z.
[edit] 16G flash drive size.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Satellite T110-12T - Creating recovery media

I have recently purchased a refurbished Toshiba Satelite T110-12T and am in the midst of creating some recovery media on 2 x DVD. It is now approahing 2 hours and the gas gauge is still at approx 50% of first disc!
Can someone please advise me if this is normal or should I abort and re-start? What is your experience of the time taken?

Hi Xardas
Thanks for the advice. I am using Sony DVD-R discs in an external CnM drive so I would have thought that they were ok. In the end I cancelled after about 3 hours at 50% of first disc.
I may try again with my Sony discs, otherwise I will get some Verbatim or TDK ones as you suggest.
I think there was the option for using a USB stick but I don't have one with enough capacity, I'll have to buy one if I don't succeed with DVDs!
I will let you know how I get on. Thanks again.

Can I get BOOTABLE recovery media for my satellite l650?

Headache Introduction: I'm an IT professional with moderate support and system build experience. I bought a Toshiba laptop 6 weeks ago that is suddenly VERY messed up. I start it up, the "starting windows" screen appears, hangs, then reboots. Upon reboot, it tries to enter system recovery, which merely leads to a black screen with a cursor and no options (waiting doesn't make them appear either). Windows won't completely load, safe mode won't load, system recovery hangs, and holding down "0" to get to the boot partition still results in the machine trying to load windows, then it hangs, etc., wash, rinse, repeat...
OS Reinstallation seems necessary here, but what with Toshiba's AWESOME decision to no longer include bootable recovery media with their products, it seems I'm stuck with a 6 week old, $550 paper weight. I followed the instructions to make recovery DVDs (5 of them), but they don't seem to be bootable (even when i set my BIOS to boot from optical, it still eventually goes to "starting windows", hangs, etc.).
Toshiba wants me to send the laptop back for repair, which will take a month, and likely be necessary again X months from now when the machine inevitably hits a similar roadblock. I'm a fairly knowledgable nerd, and the prospect of being tethered to Toshiba anytime things get rocky is frankly unacceptable. Simply put, I WANT MY BOOTABLE OS INSTALLATION MEDIA! This is ESSENTIAL to repairing a truly troubled machine. It's like they sold me a car, locked the hood shut, and now I have to ship it back to the factory for an oil change...
My question: Should my self-made recovery discs even be bootable? Is the recovery media sold on this site bootable (I ordered them anyway...)? Must I buy a SECOND copy of Windows 7 to get a bootable recovery option? I WANT MY BOOTABLE MEDIA BAAACK!!! (Sorry for shouting.)
Help?

1 Shut down and turn off your computer.
2 Do one of the following:
If your recovery files are on DVDs, insert the first recovery
DVD into your optical disc drive.
If your recovery files are on a USB flash drive, connect the
USB flash drive to your computer.
3 Turn on your computer. When the initial screen displays, press
F12.
The boot menu displays.
4 Using the arrow keys, select the DVD option or the USB Flash
option, depending on which type of media you are using, and
then press Enter.
5 A warning screen appears, stating that when the recovery is
executed all data on your internal storage drive will be deleted
and rewritten. Click Yes to continue.
6 When the Toshiba Recovery Wizard opens and the Selecting a
Process screen displays, select Recovery of Factory Default
Software and then click Next.
7 Select one of the following options:
Recover to out-of-box state (recommended recovery
method)—If you want to recover the original factory
image
Recover without changing the hard drive partitions—
If you want to recover the C: partition only, leaving other
partitions you have created intact
Recover to a custom size partition—If you want to
recover the C: drive to its out-of-box state and specify a
custom size for the C: drive. Note: This option deletes all
other partitions from the drive.
8 Follow the on-screen instructions to complete the recovery
process.
When the process is complete, a message displays indicating
that the drive has been recovered.
9 Press any key on the keyboard to restart the computer.
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Recovery Media for Windows 7

Hello everyone.
I want to buy a Satellite Pro L450-EZ1542. The statement about the Operating System states:
Genuine Windows® XP Professional (32-bit, SP3) with Recovery Media for Genuine Windows® 7 Professional.
Does this mean that I will be receiving the "Windows 7 Operating System Disks" with the package. Also does this mean that the computer comes with Windows XP Pro installed. Thank you everyone.

That's what it sounds like. You would need to contact ToshibaDirect to verify that though unless someone here has purchased one and knows. This is just a bunch users helping other users, not official Toshiba Support.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Buying recovery media

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