Buying songs

I can access the music store brouse the store but when i attempt to buy songs itunes just hangs forever and locks up the only way out of itunes is to control alt delete.i have a apple account but when i try to access it again it just hangs.i have tried to e mail apple but get no response any help would be most grarateful

We are all iTunes users just like you.
You are not addressing Apple here at all.
Your tantrum would be better suited elsewhere.
Are you under the impression that Samsung/windows/androids have no issues?

Similar Messages

  • Trying to Buy Songs thru iTunes - can't get it done - What's wrong?

    I just got my ipod. Did all the signup stuff - downloaded itunes 7.2. Went to the store - found a song - clicked buy song. It takes me to a screen promoting the new version of itunes. I have alrady downloaded that -- 3 times now -- rebooting the computer after each time. My PC confirms - i've installed it -- but i downloaded it again anyway. Anyway - I do go back to the store after each install and click "buy song" again. Same result.
    How do i get to the next step. There are no other instructions on that screen.
    Is there another place i can buy music?
    Any and all help appreciated...

    Maybe try downloading and installing the update manually via this website:
    http://www.apple.com/itunes/download

  • TS1424 I was buying songs on my itune account, and now my itunes icon on my computer will not work at all, I do not know how to sign back into

    I was buying songs on my Itunes account and I signed-out and now my Itunes icon on my desktop will not work at all.  How do you access your account

    http://support.apple.com/kb/TS1538
    Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable.

  • I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email

    I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email.  Is there another way to change or get the answers for the security questions?

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106007)

  • I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

    I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

    I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?

  • How can i buy songs off itunes that you can't get on the Canadian version but you can in the u.k. version

    How can i buy songs off itunes that you can't get on the Canadian version but you can in the u.k. version
    I would really like to get these songs (not illegally like most people) because i really like them but they are only in the U.K. or Irish version of iTunes and I'm on the Canadian version
    If anyone can tell me how i could possibly get these that would be great thanks

    OS X is the same no matter where you buy it.  You can switch it to Japanese or one of 30 other languages in few seconds via the system preferences.
    If you want a Japanese keyboard as well, you can select that when you configure your purchase:
    http://store.apple.com/us/configure/MD093LL/A?

  • HT204053 My daughter and me use the same cloud ID and to buy songs and now all her contacts ended up on my new iphone 5  and I manually erased all from my phone and now they are gone from her phone.  How does she get back her contacts?

    My daughter and me use the same cloud and apple id to buy songs in the past.  I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone.  I then deleted them from my phone one by one and now they are gone from her phone as well.  How does she get them back on hers and what happen????  Help with cloud!

    That's what happens when you share the same iCloud account.  First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want).  To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll.  If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account.  Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted.  Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data.  After doing this, he can go to icloud.com and safely delete your data from his new account.
    Then, if your contacts were on your phone when you last backed it up to iCloud, you can restore them by following Winston Churchill's user tip here: https://discussions.apple.com/docs/DOC-4841.  This involves turning off your wifi after your phone restarts during the restore process, then saving the contacts on your phone and deleting them from iCloud prior to turning your wifi back on and allowing the restore process to finish.  You can turn off your wifi either by pulling the cord out of the WAN port in your wifi router, or by simply unplugging it.

  • HT1918 Why can't I use my debit card to purchase a free app or buy songs when I know there's money in my account

    Why can't I use my debit card to purchase a free app or buy songs when I know there's money in my account

    It happens to me to and idk why it is really annoying i have no idea why it does this.

  • MY ITUNES GIFT CARD DOES NOT WORK. FOR 3 DAYS I'VE BEEN TRYING TO BUY SONGS, AND IT DOES NOT WORK. I NEED A PHONE NUMBER TO SPEAK TO SOMEONE.

    THIS IS LIKE THE FOURTH TIME I AM WRITING ABOUT THIS. FOR THREE DAYS I'VE BEEN TRYING TO BUY SONGS PAYING WITH AN ITUNES GIFT CARD, I DID SIGN IN, PUT THE CODE OF THE CARD WHERE IT SAID "REDEEM", AND IN ITUNES, NEXT TO MY SIGN IN NAME, APEAR THE $15. OF MY CARD, BUT WHEN I CLICK THE SONG I WANT TO BUY, IT ASK ME AGAIN FOR MY PASSWORD, THEN FOR A SECURITY QUESTIONS WHICH I DON'T KNOW, IS EITHER THAT OF ASK MY TO UPDATE MY CREDIT CARD INFO, "BUT" I'M NOT PAYING WITH MY CREDIT CARD.
    PLEASE, HOW CAN I BUY THE SONGS USING MY ITUNES GIFT CARD PLAIN AND EASY??????
    I NEED A PHONE NUMBER TO CALL SOMEONE IN APPLE/ITUNES WHO REALLY KNOW HOW TO DO THIS,.
    I AM WRITING FROM MASSACHUSETTS.
    THIS IS RIDICULOUS!!

    (Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
    There isn't a phone number for iTunes Support.
    If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
    If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

    Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

    Hi mterry1723, one solution that might be worth trying is this:
    - Close iTunes, if it's open
    - Open Safari and got to 'Preferences'
    - Select 'Security' on the top
    - Untick all the security options in the menu
    - Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
    - Highlight them (select them collectively) and press 'Remove'
    - Now open iTunes and buy the song as usual.
    - You may be asked to do the same security process as before, so do as asked.
    - Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
    Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
    I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
    I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
    Message was edited by: Bongomal

  • How do you change your security question to buy songs?

    how do you change your security question to buy songs?

    If you mean that you've forgotten them, then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • Can't buy song due to billing error

    My credit card was recently renewed and could not purchase songs. Routed to Billing History and eventually to renewing my "Billing Agreement" between my cc company and itunes, which I did after updating the cc information (of course), prompted with two messages about there being a problem. Tried to purchase a song with same symptoms.
    Updated cc informtion on cc company site, updated Billing Agreement info with itunes on the same site. Opened itunes, tried to buys song again. Receive same symptoms.
    Anybody know what to try next?
    Running on WinXP.
    Thanks
    C

    Try making sure everything in your billing address is correct. You can check this info via the follow website:
    https://myinfo.apple.com/

  • Why can i not buy songs on itunes?

    every single song i try to purchase on itunes comes back saying that the purchase can not be made due to error 5002...i dont know what this error is or how to fix it. i just want to buy songs again please help

    Annie,
    Are you in the USA?  That Alabama song is for sale both at the iTunes Store and Amazon MP3.

  • I am having trouble buying songs on Itunes.  When I hit "buy", nothing happens.  Any suggestions?

    I am having trouble buying songs on Itunes.  When I hit "buy", nothing happens.  Any suggestions?

    I have the same problem, but discovered I can 'gift' itunes. I can't update my itunes version because my operating system doesn't support it and I can't update my operating system because my laptop is too old. 2008. have rebooted,  retried, done all I can think of... still not working. Waiting for I support to respond.

  • Cant buy songs. can add to wish list but no buy or purchse option on drop down menu under price? Been using itunes for years. not new to this. why now?

    Can't buy songs? No "Buy" option in drop down menu under price? Can add to wish list but not download to IPOD

    Hey tomfromphoenixville,
    Thanks for the question. If I understand correctly, you do not see the option to buy a song from the iPod. Are you trying to buy the song in iTunes on Windows or from the iPod? I would recommend that you read this article, it may be able to help the issue.
    iTunes: Using the iTunes Store for iPhone, iPad, and iPod touch - Apple Support
    To purchase an item from your iPhone, iPad, or iPod touch:
    Tap the price, and then tap Buy or Rent.
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • TS1424 Trying to purchase music singles but every time click on buy song nothing happens even after signing into account

    Trying to purchase music but every time click on buy song nothing happens even after signing into account

    Same for me. iTunes 10.7 on Mac OS X 10.6.8.
    Apple, I'd love to give you some money, but you won't allow me to do it. Please fix this.

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