Buzzing in earpiece when taking calls

I get a faint buzzing whenever I use the phone, it's not a constant buzz, it's more intermittent, kind of like whenever the person talking reaches a certain pitch I get the buzz.
The phone is BRAND NEW, and this has been happening on all my calls so far. I was wondering if its the device itself or the reception?

Perhaps maybe you can experiment with your phone a little more, as you said you only have 4 calls on it so far. Try making calls from various locations to see if it has to do with signal strength. This does not happen with my iPhone....but an old phone of mine use to pick up interference if my microwave was on. If it continues to happen....then I'd have it looked at by the Genius Bar.

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IPhone4 iOS 7.1 doesn't go black when taking calls

Hi,
Ever since I upgraded my iPhone 4 to iOS 7.1 I'm facing problems that it doesn't go black or sleep mode when taking calls making me hitting buttons during a call. Could this be an issue of iOS upgrade or something wrong with proximity sensor?
If it's the proximity sensor, is there a way I could try and see if it's working (something like covering the front? which I tried and didn't work either).

iPhone: Hardware Troubleshooting - http://support.apple.com/kb/ts2802
Screen won't lock or go black when answering calls
Verify mute or speaker have not been activated, just prior to placing your ear over the receiver.
While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.
Try turning iPhone off and then on again.
My issue is still not resolved. What do I do next?
Contact Apple Support or http://support.apple.com/kb/he57

My phone ringtone is set to old phone, however when people call it is just a "buzz" notification (not old phone). Help!

My phone ringtone is set to old phone, however when people call it is just a "buzz" notification (not old phone). Help!

Try changing the tone to something else - see if you can hear the new tone.
Then switch back, you should hear Old Phone again.

Every Since I Downloaded iOS5 O My IPhone My Volume Has Been Effected It's @ Max But Incoming Calls Come In @ A Minimum. When Taking A Call Thru Speaker Caller Sound Very Faint. Music Sounds Very Low Can Somebody Help Me ?

Every Since I Downloaded iOS5 O My IPhone My Volume Has Been Effected It's @ Max But Incoming Calls Come In @ A Minimum. When Taking A Call Thru Speaker Caller Sound Very Faint. Music Sounds Very Low Can Somebody Help Me ?

Hello ElleMalloy,
Sorry Im Just Responding Phone Has Been Downloading And Charging.
Well I Will Start Here,
I Tried Everything I Even Restarted My Settings Just So I Can See if That Would Work Because Someone Sujested It But What They Neglected To Say That Their Probrolem Was With A Ipad ? Anywho To Keep It Short I Went Online Logged A Complaint With Apple Made A Appointment With A Apple Store In My Area To Take The Phone There After Trying Everything (Resetting, changing setting etc..........) Nothin Worked Upon Taking The Phone To The Store They Swapped Out My Phone For A New One Volume On New Phone Is Perfect And I Only Had To Wait 40 Minutes

TS5180 When taking a incoming call, the speaker does not work

When taking a incoming call, if I put it onto the speaker, the incoming caller can not hear me, nor can I hear them, but the caller has not been cut off, if I turn off the speaker, the call returns to normal.

See Here > http://support.apple.com/kb/TS1630
From Here > TROUBLESHOOTING iPhone Hardware
http://support.apple.com/kb/TS2802

Clicking on PSTN calls only when placing call on hold/taking off hold

Hey all,
We have an ongoing issue that we thought was isolated to a call flow going to our UCCX, but after extensive troubleshooting, have found that it is occuring when a PSTN caller is being placed on hold by or being taken off of hold (most noticeable when taking off of hold) either via an IP Phone or another system (Unity Connection when releasing to switch is transferring outside of Unity Connection, UCCX and it's hold/unhold steps). If we mirror this call flow, only calling from an IP Phone to Another and being placed on hold, or including Unity Connection or UCCX in the call flow, this doesn't occur. We've been working with TAC and our ITSP for the past couple weeks but haven't really made much traction. Wireshark traces on the CUBE, so far, only have the audible noise on the ITSP facing interface of the CUBE, which is what I would expect given that it's not heard internally.
Call flow:
PSTN Caller -> ITSP via SIP -> CUBE -> SIP -> CUCM -> IP Phone
CUCM Version 8.5.1.15900-4
CUBE Version 15.1(3)T2
MOH and CUBE have a G711 region relationship. Most IP Phones and systems have a G729 relationship, but as a test I put a phone in my G711 test region and the issue still occurs.
The traces show the call being setup with G729 (preference on my dial-peer), but the stream is all G711 (audio from my IP Phone and MOH). This was verified both in the trace and via the CUBE when doing a "show sip calls <my cell phone number>" that both legs were G711 and the issue was still occuring.
We regularly restart the IPVMS service as our MOH changes from time to time, but again this is only happening on PSTN calls, so my focus at this time has been the CUBE.
Has anyone run into this before? Perhaps it's a bug and I need to update my CUBE's firmware?

Hi,
Did you enable “Play music on hold”?
If yes, you can try to disable it and then test again.
Please also check if there are any error message on FE Server when the issue happen.
Please also update to the latest version for Lync Server 2013 and have a test.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Is anyone having problems with iPhone 5 not vibrating properly when receiving calls? It seems to vibrate once and stops?

When receiving a call, my phone only vibrates once even if its on silent or not. I have checked all the settings and all appears ok. It works sometimes and doesn't other times. Does anyone know how this can be fixed?
Thanks

Maybe your buzzer gets stuck when it vibrates? Try playing it by creating a custom vibration. Does it keep working properly then?
If that works, try setting up another vibration that should be played when someone calls you.

CK71 suddenly hang when taking a picture using the camera

Hi team, The customer is using the CK71 with camera option.
OS is. 1.61.22.72.
Our partner developed the camera application based on Intermec source file according to the IDL(Multimedia Resource Kit).
Regarding the source that the partner tested, I attached the zip file including the DotNetCF 3.5.
Also, I attached the CNxDShow.CAB that we have to install first for operating the camera. The symptom is... when taking the picture again and again in light environment and in dark environment by turns, suddenly CN70 hang. For restoring, we should remove the battery and install it again for rebooting.
But, the customer hates the removing and reinstalling the battery. To reproduce the symptom....
1. Copy all file under the folder "\FullSreenCameraCNx\FullSreenCameraCNx\bin\Debug" and paste them into the device.
2. Copy the CNxDShow.CAB and paste into the device.
3. Install the CNxDShow.CAB first
4. Create new folder "\My Documents\My Pictures" on the device, if the device doesn't have the name of the folder
5. Execute the FullScreenCameraCNx.exe on the device by clicking
6. Try taking a picture by pushing the enter key in light/dark environment by turns again and againIn our trouble shooting,
The application put the log file when taking a picture.
the location of the log is under the folder "Flash File Store\Log\Device_Conncet".
Normal log is...
===================================
2015-06-30 5:2:31 Camera Shot S
2015-06-30 5:2:31 Camera Shot E
2015-06-30 5:2:33 Start
2015-06-30 5:2:33 Shot Result : Ok : \My Documents\My Pictures\SnapShot-5.jpg
===================================or
===================================
2015-06-30 4:58:0 Camera Shot S
2015-06-30 4:58:0 Camera Shot E
2015-06-30 4:58:1 Start
2015-06-30 4:58:1 Snapshot failed
===================================But, Abnormal log when Device hang suddenly is ...
No "Start" or No "Snapshot failed" like the below.
===================================
2015-06-30 5:5:34 Camera Shot S
2015-06-30 5:5:34 Camera Shot E
2015-06-30 5:5:34 Camera Shot S
2015-06-30 5:5:34 Camera Shot E
2015-06-30 5:5:34 Camera Shot S
2015-06-30 5:5:34 Camera Shot E
2015-06-30 5:5:35 Camera Shot S
2015-06-30 5:5:35 Camera Shot E
===================================Please see the logfile in the 20150630.txt that I attached additionally.
The thing that we are feeling that it was strange is....
in the source, if invoked "Cam.Snapshot(CurrentResolution)", "Cam_SnapshotEvent" should be called. But, when we experienced the "Device Hang" during taking the pictures, I guess that "Cam_SnapshotEvent" were not called. I copied and pasted the some part of source that I want to highlight like the below.
============================================================//---------------------------------------------------
// make snapshot
bool AcceptingEnter = true; //for eliminating repeating enter keydown events...
void Form1_KeyDown(object sender, KeyEventArgs e)
if (e.KeyData == Keys.Enter && AcceptingEnter == true)
AcceptingEnter = false;
log_Entity.write_Log(1, " Camera Shot S");
Cam.Snapshot(CurrentResolution);
log_Entity.write_Log(1, " Camera Shot E");
e.Handled = true;
// Received snapshot event
void Cam_SnapshotEvent(object sender, Camera.SnapshotArgs sna)
log_Entity.write_Log(1, " Start");
if (sna.Status != Camera.SnapshotStatus.Ok)
log_Entity.write_Log(1, " Snapshot failed");
MessageBox.Show("Snapshot failed");
else
log_Entity.write_Log(1, " Shot Result : " + sna.Status + " : " + sna.Filename);
============================================================ Can anyone provide the information or solution why the CK71 suddenly hang and how to avoid the "device hang"? Best Regards,
Kim, Hyun Wook

Hello
you opened a case at our support portal. That is the right way to get support for such very specific issues.
Thanks
Josef

Don't see the green rectangle when taking photo, 2. How can I set up viber on my iPad

1.When taking photo with this iPad, I don't see the green rectangle. My friend told me that in order to take a clear picture, you need to see the green rectangle. When I take a picture of myself, then I see it. Why is that?
2. How can you set up Viber? Does Viber can make long distance call back to US when I am out of the country? For example: if I am in Hong Kong, I want to make a call back home to a US phone #, is there any charge. What about SMS? The people I call or SMS have to be on Viber also?
How can I see your response? Are you going to email me? My email address is [email protected]
Thanks,
Christine

Have you checked Skype's website regarding the ability to do this with their iPad app?

TS1630 people cannot hear me when they call me in my iphone, what is wrong? it's either I need to keep tapping the phone or they will not hear me

I am having difficulty with Iphone4. For two weeks now, when people call me or I call them, there are times that they cannot hear me. At times I need to tap the phone and it will work but most of the time it does not. What is the problem? Is this a major problem?

Hello arendss1,
Thank you for sharing your audio concern with your iPhone 4S! As your wireless provider, we want to make sure that you are able to get the maximum usage out of your device! I would like to partner with you so we can get this issue resolved once and for all! May I ask is there any physical or liquid damage on the device? Also, what software version do you have on the phone? Below are some steps to try to resolve the audio issues.
Turn off bluetooth and wifi in the Settings Menu.
Verify that the headset jack is clean.
Adjust the volume from the Settings menu. (Settings > Sounds > Ringer and Alerts)
Confirm that "Change with Buttons" is on.
Perform a soft reset by pressing & holding the home key & the sleep/wake key for 10 seconds.
Once you have tried these steps then please retest to see if the audio has returned to the device. I would also like to suggest test the device on speaker phone and with a wired earpiece as well. If the issue persist then please advise of any changes as all new information may prove to be beneficial in achieving a resolution.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport

I have an issue with speaker/microphone. when i call or i recive a call the person on the other side can not hear me.

i have an issue with speaker/microphone. when i call or i recive a call the person on the other side can not hear me.

Hello aalapdesai112,
Lets see if we can get you back to taking calls normally again. Start your troubleshooting with the article below and go through checking to making sure that you are up to date with your iOS as well as a simple restart on your iPhone.
If your voice is too faint or sounds unclear using iPhone, or iPod touch
http://support.apple.com/en-us/HT203792
Regards,
-Norm G.

My N80 handset has no sound when answering calls.....

my N80 handset has no sound when answering calls... but when i turn to my loudspeakers and plug in my earpiece, it function normally when i answer the calls...i cant hear any thing from handset when i keep near my ear, but when i on speaker i can hear the other party voice...
a few days ago, it was fine... i didnt drop the phone or what...
my warranty has expired... i wish that someone can help me to solve it by DIY.. haha..
thanks...

Sounds like it can only be one of two things.
1. The speaker is broken.
2. The ribbon cable connecting the two halfs of the slide is starting to go. The ribbon does give problems after a while. Sometimes when the cable starts to go, it still works when the slide is closed but not when extended. try it and see.
Both the speaker and the ribbon cable can be replaced at your local Nokia care centre.

Im 6 days late on my warrinty and I had no clue I was. And now when I call people and when they call me they cant hear me, but I can hear them.

Im 6 days late on my warrinty and I had no clue I was. And now when I call people and when they call me they cant hear me, but I can hear them.

Apple Store Genius makes all decisions regarding implementation of Warranty Coverage. Maybe you have AppleCare coverage and don't even know. If the Genius decides to cover under Warranty then it was worth taking to Apple. If Genius decides no Warranty, then replacement iPhone 4 is $149.

Rezound starts conference call out of the blue when in call and have to press a number

Hi,
Rezound starts conference call out of the blue when in call and have to press a number
2 Months ago, my Rezound started opening a conference call when I press a digit while on the phone. For example, when I am checking my house voice mail and press 2 to hear my messages. My phone instantly opens a conference call with "2", and instantly makes an "eeerrrttt eeerrrttt eeerrrttt " beeping buzzing error tone.
I have spoken to customer support. They sent me a recycled rezound which I still have the same trouble with. I asked them for a new sim card but they wouldnt send me one with the new phone. Maybe that would fix this? I dont see how 2 phones can have the same odd problem, that nobody else seems to have.
Below pic: Called google voice, entered password, password opened a new call to my 5 digit password? This just happens to me???
Thx,
-Jamie

Thanks for the reply. I did consider that, in fact I figure its either a 3rd party app or its the sim. I absolutely cannot seem to find which app could be causing this. The biggest problem is that its totally random. It happened today to me while I was at the Dr with my Mother. Had to call her other Dr. I called the number, pressed 1 to speak with the right department, it opened a new line and dialed 1 and switched to it by itself! I lost the call and merging the 2 calls still does not allow me back to the real call. Its astounding! The worst thing is it ONLY seems to happen when I am making an important call. The MOST important calls I make ALWAYS have this happen. When I left that Dr. office, I called that other Dr again and pressed 1 again and it worked perfect. If a phone can be possessed, then I do indeed believe my phone is suffering from demonic possession! I would gladly share all the logs and stuff. I think Verizon or HTC need to figure this one out for the sake of humanity...
ps; I did change from global mode to CDMA/LTE before I tried again today. Maybe thats related?
Thx,
-Jamie

When people call me my phone never seems to ring....

I have had this problem since I started with Verizon years ago and I have had about 4 different phones with the company. People will call my phone and they claim the phone rings and rings until finally the voice mail picks up but the strange thing about it is that my phone does not ring. Yet I have never had dropped call problems and when I check the volume is on in fact at full blast so if it rang you would probably jump out of your seat from how loud it was lol. I checked and it shows I have at least 3 bars of service.
I live about 2 hours away from New York City but my parents and my sister all live down in Florida and they too have the same exact problem. It rings sometimes but not always. I used to get some sort of alert whenever someone left me a voice mail and now I get none. I just happen to know people call me because I check my voice mail and it said I have 3 new messages all from different people who claim they called me at a certain time but the thing is the phone is right here next to me and it has not rung at all.
My dad has a Samsung Galaxy smartphone and he has the same problem with that and previous phones. My mom just upgraded herself to an iphone and both me and my sister have basic phones until our next possible upgrade we will upgrade to smartphones. But the point is I have no clue why I have this problem when I should not have this at all. Even Verizon confirmed there are no service problems where I live or down where my parents live so service is not the issue here and the maps show that both me and my family are covered. Any idea on why it is when people call their calls do not go through for me and why I get no voice mail updates when someone leaves a voice mail?
Just so annoying. But the help is greatly appreciated. Not sure if anyone has this same problem. I used to have Virgin Mobile years ago before we got Verizon even though the service sucked I never had this kind of problem I described.

I am sorry if I have not been able to respond sooner. I am taking night and day classes during the week so have been as busy as ever with school. But well I will give this a shot. As for signal well here is the deal. On campus no one gets signal. I know people who have all sorts of cell phone services you name it and they wont get signals. But the verizon maps shows we are covered all over campus. Some people suspect because the building is made completely out of metal that would cause us to never get service cause when we go into the building next door which is a brick building we get service fine no matter what provider.I know people who use iphones on verizon and get no service at school. But outside of school and outside the building and anywhere else I go to I get perfect service. Even where I live I live in like the middle of the woods here where there are tons of trees and when people complain they get no service I am showing at least 3 our of 4 bars of service and am able to text my friends for a while and texts go through no problems.
However sometimes I go to take my phone out and I will notice the bars jump like I can have 4 bars of service then it jumps to 2 bars then it says 1X with no bars then it says EV then it goes back to like 4 bars then back to 3 where it stays on 3 for a while. This only happens once in a while. I usually do a simple phone restart by removing the battery and this solves that issue but as for making phone calls and sending texts (aside from being inside school) I have never had a problem making or sending a call or text. Only in school will my call fade and get lost. The problem with the time is that the voice mail does not give you the time the person who left the message called. I am not sure how to verify this because I even check my missed calls log and the person who left me the message well their number is no where to be found on my missed calls log.
My dad on the other hand just recently about a month ago upgraded his basic phone to the Samsung Galaxy III and he said he has the same exact issue the only difference is when someone leaves a voice mail his phone will send him a notification stating something like "you have one new voice mail" while as my phone does not pop up any messages. I missed a Dr.s appointment recently because something happened with my calender and I wrote down the wrong date. My dr.s office called to remind me of the appointment date but I missed it because I never got the call and they said they had left a voice mail which I had never gotten to begin with. I also made sure the volume on the phone was up in fact I had it higher then usual so if someone calls you might jump from the surprise call lol but yes anyways this is the status of the situation.
It appears it is something on the family plan. I had this problem before where I was unable to send and receive picture messages from people so when my parents would text me a picture of something from work or whatever my phone would not get it and they would ask me why and it turns out Verizon put a block on my phone so I could not get picture messages. They removed it at once and problem was solved. I am not sure if this could be a similar situation where you guys in Verizon put some sort of block on my phone that could have caused this to happen on my phone where the calls are not getting through? Or do you think it could be something else? It's me my parents and my sister and we have a family share plan and all of us have this same exact issue but I just seem to be having it a lot longer then they did. Sorry if this was long wanted to update the situation thanks for responding.

Buzzing in earpiece when taking calls

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