Buzzword on a Mac

I want to start Buzzword, for out InDesign CS5 on my Mac.
I can't connect to the Buzzword online app
and get an Flash 10 error.
How can I solve this problem?
iMac: 10.6.3
Safari: 4.0.5

Sorry you've run into some trouble. Would you give us some more details so we can track this down?
Things that will help:
- browser, OS level
- any error messages (specific wording or any error number that's indicated)
- whether this is an on-going issue - i.e. have you tried again and got things to work
- anything else you think will help us track down what's going on.
Thanks.

Similar Messages

My Mac does not shutdown properly and is all around glitchy. Any solution?

When Lion became available I downloaded it immediately. I also extracted the install DMG and burnt it to a DVD and a bootable USB stick (thank God).
I have a new iMac 2.5GHz i5 base model (500GB HD 4GB RAM) and I was using Snow Leopard and my Mac shutdown quickly, booted up quickly, and I never had any glitches in the GUI. After upgrading to Lion my system took forever to bootup and shutdown. Even if I don't tick the box to "Reopen windows when logging back in". Sometimes it takes 2-3 minutes to boot, and 1-2 minutes to shutdown. I timed SL 10.6.8 before upgrading and bootup was about 40 seconds and shutdown was about 5 seconds to instant.
Also, after Lion was installed, all the page swipes in Safari and from full screen apps was extremely glitchy and sluggish. Sometimes the screen would get stuck between the apps or an app and desktop. Sometimes the iMac would just plain freeze with the beachball of death. So I thought I had something leftover from SL that was fudging my system. So I booted from the USB install image I made, re-partitioned the HD and reformatted it (I re-partitioned to get rid of the hidden recovery partition and the bootcamp partition). Then I re-installed Lion as a fresh copy. I re-installed all my apps but didn't use bootcamp or any VMs yet.
Now after a clean install, my GUI is no longer glitchy or sluggish. Transitions between fullscreen apps and the desktop is smooth. However, my shutdown and startup issues still remain (and are a little worse). If I tell the computer to shutdown, no matter I click "reopen windows" or uncheck "reopen" windows, it can take 1-2 minutes to shutdown. Also, after being off all night, when I boot my computer, sometimes it will come to the login screen and ask for my password (but I have set it up for automatic login and not to prompt for password on screensaver or wakeup also). I also did not encrypt my drive. So I cannot figure out why it asks me to login. After I give it my password and sign in, the menu bar is not translucent and the airport does not function. Then I must restart Lion and everything is okay again (except it takes 2-3 minutes to reboot again).
I already tried repairing permissions, I downloaded the beta for the latest Onyx last night and cleared out all the caches and told it to verify and rebuild all the scripts. Only about 10 things were repaired in the permissions list. The disk passed verification, and I am not getting any mysterious messages in console. So what is going on with booting and sometimes requiring me to login with a password and booting into a system with messed up menus and non functional airport? I don't want to start my iMac, login, and then restart every time I want to use it.
I have been working with Macs since OS 8 and I have currently have 2 PPC Macs running 10.5.8, and 2 Intel Macs (one is still on 10.6.8 until I solve this Lion problem). I have even played with hackintoshes on my netbooks and in VMware before. I am pretty versed in OS X, but I am at a loss to figure out what is going on with Lion. I don't see any unusual messages in the console or any error messages. When on the phone with Apple care they insist the shutdown issue is not a problem. But the startup concerns me most, since it asks me to login, the I must restart anyways to get it back. It acts like a Windows sytem waking up from hibernation and not loading all the proper drivers.
Sorry for the long post, just wanted to be concise about the issue. Anyone have any suggestions? Any help is much appreciated! Thanks.

The funniest part of the whole situation, Apple Care explained it to me as some kind of feature. The told me how to adjust the time when my computer sleeps and recommend I don't shut it down, let it sleep and "instant wake". I would bet if you called them about your Macbook, they would suggest you just close the lid and let it sleep rather than shutting it down.
Basically shutdown and restart have a problem and the solution is to not shutdown is how they explained it to me. They kept saying buzz words like "instant on" and "fast wakeup". My computer already could sleep and wakeup fast, but now shutdown and restart don't work right. I called them 3 times about it, but since they use these buzzwords, sounds like Lion is meant for a Macbook Air or a Mac with an SSD. If you have a normal hard disk, some of the saving/versions/resume features take too long to be written to the disk on shutdown. And when you start again, it takes a long time to reload the system to it's previous point.
Even if I uncheck the box to reopen windows on next start, it reopens them anyways.
If they can't give me a better explaination or some kind of fix, I will have to go back to Snow Leopard. I use my Mac in a production environment and depend on stability. They assured me before I upgraded that it would be stable and all the new saving and versions features could help my productivity. So far it's not helping me and downright annoying. You need to close all your windows before you close the program... if you have 5 windows open in terminal or textedit... every time you launch, they will launch all those windows. I just really want versions, not resume it seems.
But I can deal with it opening a million windows, just can't take it getting stuck on booting or not shutting down properly. This is a "feature" that should be fixed. LOL

How can I resolve installation errors DF024 & DF037 for CS5.5 on Mac?

Please help. I've gone through the forum posts, as well as searched the Internet, and find the matter daunting. Have tried to implement a solution and may have caused more problems. Assistance would be greatly appreciated.
PROBLEM:
I am unable to uninstall or reinstall both Dreamweaver 5.5 and CS 5.5.
Continually get extensive number of the following errors:
ERROR DF024 Unable to preserve original file...
ERROR DF024 Unable to move file…
ERROR DF037 Unable to delete directory…
SYSTEM CONFIG:
Adobe CS 5.5
Mac OS 10.7.4
MacBook Pro 2.5 GHz
Intel Core 2 Duo with 4 GB Ram
BACKGROUND (History appears chronologically in 4 parts.):
CS 5.5 was already installed and functioning fine, then upgraded from OS 10.6 to 10.7. Noticed issues with elements not appearing in DISPLAY VIEW of Dreamweaver, but was correct in CODE VIEW and BROWSER PREVIEW.
Tried to reinstall and uninstall Dreamweaver 5.5 several times using the CS 5.5 installation disk. Consistently got DF024 errors. NOTE: After first attempt. installer marked Dreamweaver as already installed, but not the others. Using the Finder, the Dreamweaver directory appears to be empty unless the files are now hidden. Nothing regarding the application can be seen in the Trash. Also unable to launch any other Adobe CS apps.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 19 error(s), 15 warning(s)
----------- Payload: {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5-Win-GM/SLConfig.xml" Error 0(Seq 15)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 15)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
SLConfig.xml appeared to be an alias pointing to a file of the same name in the Mac version. Went to original file, made a new alias and replaced the corrupted file.
Then rebooted system and relaunched CSS5.5 Installer with all apps selected. Program started and ran for about 15 min before reporting more errors, now with error DF037 as well. Did this again with the same results except the DF037 error did not reappear. It appears the the problems are mostly in two directories:
/Library/Application Support/Adobe/CameraRaw/CameraProfiles/
and
/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Win-GM/
but I am not sure how to best resolve this.
Below are selected portions of the most recent (and VERY verbose) error log. To conserve space, log entries in which the same error is repeated are truncated. (Only the first one and last repetitions are copied here; the others have been omitted and are replaced with highlighted ellipses [i.e., "..."].) Please let me know if you would like the complete log report.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 238 error(s), 98 warning(s)
WARNING: DW031: Payload:{0D96CFE6-376D-44B8-808A-16F3BEB73263} Adobe Media Encoder CS5.5 5.5.0.0 has been updated and has been selected for repair. The patch {41BFF2C7-9F45-4CF3-A257-E80E14802157} Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All 5.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F313167E-5172-11E0-ACE7-30C2E3AB3DC5} Adobe InDesign CS5.5 Common Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5} Adobe InDesign CS5.5 Application Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5} Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US 7.5.0.0 has been updated and has been selected for repair. The patch {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{03FB981A-5170-11E0-A90E-3CEDE2AB3DC5} Adobe InDesign CS5.5 Application Base Files2 7.5.0.0 has been updated and has been selected for repair. The patch {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0D96CFE6-376D-44B8-808A-16F3BEB73263} Adobe Media Encoder CS5.5 5.5.0.0 has been updated and has been selected for repair. The patch {41BFF2C7-9F45-4CF3-A257-E80E14802157} Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All 5.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F313167E-5172-11E0-ACE7-30C2E3AB3DC5} Adobe InDesign CS5.5 Common Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5} Adobe InDesign CS5.5 Application Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5} Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US 7.5.0.0 has been updated and has been selected for repair. The patch {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{03FB981A-5170-11E0-A90E-3CEDE2AB3DC5} Adobe InDesign CS5.5 Application Base Files2 7.5.0.0 has been updated and has been selected for repair. The patch {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333 will be uninstalled now.
----------- Payload: {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Win-GM/aul.xml" Error 0(Seq 26)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 26)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed
ERROR: DW050: - Creative Suite 5.5 Design Premium: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Media Encoder CS5.5: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-en_US: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.2: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Adobe Fireworks CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul: Install failed
ERROR: DW050: - AIR for APPLE IOS Support (FP): Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
ERROR: DW050: - Adobe Flash Fonts1: Install failed
ERROR: DW050: - Adobe Content Viewer: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul: Install failed
ERROR: DW050: - Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeFlash11.5-en_USLanguagePack: Install failed
ERROR: DW050: - Digital Publishing: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Dreamweaver CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Pixel Bender Toolkit: Install failed
ERROR: DW050: - Adobe Dreamweaver Widget Browser: Install failed
ERROR: DW050: - Adobe Toolhints CS5.5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe Dreamweaver CS5.5_AdobeDreamweaver11.5en_USLanguagePack: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Buzzword CS5.5: Install failed
ERROR: DW050: - Adobe Flash CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Flash Player: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed
ERROR: DW050: - Adobe Linguistics CS5.5: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed

Hi Sharad,
Thank you for your reply.
Since my initial posting here, I've attempted a few more installations. Each time a file from /Library/Application Support/Adobe/ssc/ would appear with the same error DF024, and it was always an alias. So each time I would replace the old alias with a new manually created alias pointing to the same original as the old alias. Sure enough, when I relaunched the installer, error DF024 with the old alias no longer appeared, but a new error DF042 with another alias from the same directory did appear. Then I manually replaced all aliases found in the /Library/Application Support/Adobe/ssc/ directory with new ones I created.
Upon rebooting and relaunching the installer program, the program did not stop at around 12% as consistently it did up until now. Instead, it progressed to 80% before it stopped and reported a huge number of new errors. Most of them pertain to the inability to roll back the installation it had attempted. No files from /Library/Application Support/Adobe/ssc/ appeared in the new log report.
To gain a better understanding of the logs, I downloaded AdobeSupportAdvisor and tried using it, but it referred me to online solutions that weren't relevant to my situation (i.e., one mentions Photoshop CS4 and I've never installed CS4).
I also tried following the articles from the Adobe knowledgebase:
cspid_84451: Troubleshoot with install logs | CS5, CS5.5, CS6
which is fine if you only have a few errors, and
cspid_83481: Installation, launch log errors | CS5, CS5.5, CS6, CCM
which doesn't list error DF024.
At this point I've decided to not not make anymore attempts without some expert guidance.
The log file seem too large to post here. If you would like review the log, I can perhaps post it on www.pastebin.com unless you can suggest a better way. Please let me know.

InDesign CS5 won't install Mac OSX Mavericks

I am currently trying to re-install InDesign CS5 (part of CS5 Design Standard) on an iMac at work because of a problem it was having. I now can't get it to install at all on the mac. I have tried from both the original DVD and from the download from the adobe website.
I have updated the Java but no success with that.
I have uninstalled the whole suite and re-installed but Indesign is the only application that fails.
This is the error I am getting:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 9 fatal error(s), 24 error(s), 27 warning(s)
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: uninstall database does not support relocation
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - SiteCatalyst NetAverages: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - Adobe AIR: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_GB: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Media Encoder CS5: Install failed
ERROR: - Adobe SING CS5: Install failed
ERROR: - Adobe BrowserLab CS Live: Install failed
ERROR: - CSXS Story Extension: Install failed
ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
ERROR: - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Adobe Toolhints CS5: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
ERROR: - PDF Settings CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - Adobe InDesign CS5 Common Base Files: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe Buzzword CS5: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
FATAL ERROR: sqlite prepare: 'SELECT name FROM sqlite_master WHERE type='table'' (26) file is encrypted or is not a database
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='INSTALLDIR'' (26) file is encrypted or is not a database
FATAL ERROR: sqlite prepare: 'SELECT name FROM sqlite_master WHERE type='table'' (26) file is encrypted or is not a database
FATAL ERROR: sqlite prepare: 'CREATE TABLE map_command ( sequenceNum INTEGER NOT NULL, installSeq INTEGER NOT NULL, commandID TEXT NOT NULL, PRIMARY KEY (sequenceNum) );' (26) file is encrypted or is not a database
FATAL ERROR: sqlite prepare: 'SELECT * FROM ExecuteSeq' (26) file is encrypted or is not a database
FATAL ERROR: sqlite prepare: 'SELECT * FROM Condition' (26) file is encrypted or is not a database
FATAL ERROR: 52 sqlite prepare: 'SELECT * FROM map_command WHERE installSeq = 26' (26) file is encrypted or is not a database
FATAL ERROR: 52 sqlite prepare: 'INSERT INTO DeleteFile VALUES(1,'/Library/Application Support/Adobe/Startup Scripts CS5/Adobe InDesign/indesign-7.0/indesign-7.0_zh_TW.dat')' (26) file is encrypted or is not a database
FATAL ERROR: 52 CreateUninstallDataBase failed on command ARKCopyFileCommand
Does anyone have an idea what I can do?

uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you still see exit code 6, Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5

Double click a word document in your PC and have it opened with Buzzword

I am trying to replace Microsoft Word with Buzzword but I keep receiving emails with word attachments or downloading word documents from other websites and is really tedious to manually import each of those documents into Buzzword to read/edit it.
Why don't you create a small utility that I can install in my local PC so that when I try to open a word document, it automatically imports it into Buzzword and opens it in my browser?
I try to post this in the Acrobat.com ideas section of this forum but it is blocked!
I am also open to develop this utility by myself but:
There is no way to obtain an Acrobat.com development key. The email address where the key requests need to be sent no longer exist.
I didn't see in the API any method to import into Buzzword. I only saw the option to upload the file and another missing feature in Acrobat.com is that you cannot import a word document already uploaded into buzzword. You need to download it and upload it again using the Import button.

Automatic syncing between the Mac and iCloud is not supported at this time. Which is good, as there is a difference between the Pages file format used on iOS - and, thus, on iCloud - and the file format on a Mac. Due to limitations of iOS, the format on iOS is less comprehensive, and automatic syncing might cause your Mac copy to lose some formatting.
In order to upload a Pages file from the Mac to iCloud, you log in to iCloud and upload it there. You can also download from there, but be warned that the version you download could be missing some formatting.

Printing broken on a Mac or just my hardware?

I am using an intel Mac running leopard 10.5.3 and firefox
2.0.0.14 printing to an HP laserjet 4000N. When I print from
buzzword I get blank pages. Also the word count is a little useless
for me since I would like to see a word count for selected text,
not just for the whole document.
Apart from this, it is a remarkable achievement. Well done
everyone.

Hello Moosoid,
Apologies for the delay in getting to you!
Thanks for your compliments! And thanks for the update!
We are looking into the printing issue.
Do single-sided pages print ok for you?
Are you using a duplexer for the double sided pages?
Do you get blank pages from other text editors (i.e.
textedit, etc) when printing double sided?
Take Care

Imac-- Upgrading elements 10 to elements 12. Did successful backup of 10. When restore to 12 message said the disk in drive My Passport for Mac does not contain a valid backup

IIMac doing upgrade of Elements 10 to Elementys 12. Did full backup of 10 on my external hard drive "MY Passport". Rec'd message backup successful. Did restore on 12 and rec'd message "The disk in drive My Passport for Mac does not contain a valid backup". Any help suggestions?

The funniest part of the whole situation, Apple Care explained it to me as some kind of feature. The told me how to adjust the time when my computer sleeps and recommend I don't shut it down, let it sleep and "instant wake". I would bet if you called them about your Macbook, they would suggest you just close the lid and let it sleep rather than shutting it down.
Basically shutdown and restart have a problem and the solution is to not shutdown is how they explained it to me. They kept saying buzz words like "instant on" and "fast wakeup". My computer already could sleep and wakeup fast, but now shutdown and restart don't work right. I called them 3 times about it, but since they use these buzzwords, sounds like Lion is meant for a Macbook Air or a Mac with an SSD. If you have a normal hard disk, some of the saving/versions/resume features take too long to be written to the disk on shutdown. And when you start again, it takes a long time to reload the system to it's previous point.
Even if I uncheck the box to reopen windows on next start, it reopens them anyways.
If they can't give me a better explaination or some kind of fix, I will have to go back to Snow Leopard. I use my Mac in a production environment and depend on stability. They assured me before I upgraded that it would be stable and all the new saving and versions features could help my productivity. So far it's not helping me and downright annoying. You need to close all your windows before you close the program... if you have 5 windows open in terminal or textedit... every time you launch, they will launch all those windows. I just really want versions, not resume it seems.
But I can deal with it opening a million windows, just can't take it getting stuck on booting or not shutting down properly. This is a "feature" that should be fixed. LOL

Buzzword flickering and jumping

I am having a real problem with Buzzword. When I attempt to make a selection, the page jumps rapidly up and down and the selection jumps to the end of the document and back over and over. It is a real problem that has been happening more and more often for me. Additionally, when I try to scroll, sometimes the mouse "adheres" to the scrollbar and won't let go.
Buzzword exhibits these issues both when I use my input device, a Wacom Intuos 4, or the trackpad of my MacBook Pro. I am using Firefox 3.6.2 or Safari 4.0.5.

I had the same problem today (Firefox 3.6.3 on Macbook Pro) right after I inserted an image. I couldn't even select any text. Had to save my document, close the browser and reopen it for the document to function properly. Just checked on my Windows Machine. All's well there. Something on the Mac-end appears to be broken. I wonder if it's a Flash issue since the bug existed in Safari, Firefox and Chrome (all latest versions).
Update: looks like this happens right after an image is inserted. Inserting even a small image disables text selection. The only way around is to save the document, close the browser (not just the Buzzword tab) and relaunch the browser.

Buzzword is PAINFULLY slow

Buzzword is PAINFULLY slow – affecting with my ability to work with associate simultaneously/remotely. Why is this happening?
I’m using PC, he’s using Mac. Takes forever to save every change - and for changes to appear at other end.

I'm sorry you're experiencing slowness. This is most likely due to a temporary glitch on our end - my advice is to wait awhile and then try again.
Michelle

Blackberry z10 help | My Mac cannot recognize the phone and my phone stuck at booting %99 for 6 hours nothing happened

My Blackberry z10 , Stuck at %99 Boot , and my Mac OSX doesn't recognize it?. i have latest Blackberry Link Version

The funniest part of the whole situation, Apple Care explained it to me as some kind of feature. The told me how to adjust the time when my computer sleeps and recommend I don't shut it down, let it sleep and "instant wake". I would bet if you called them about your Macbook, they would suggest you just close the lid and let it sleep rather than shutting it down.
Basically shutdown and restart have a problem and the solution is to not shutdown is how they explained it to me. They kept saying buzz words like "instant on" and "fast wakeup". My computer already could sleep and wakeup fast, but now shutdown and restart don't work right. I called them 3 times about it, but since they use these buzzwords, sounds like Lion is meant for a Macbook Air or a Mac with an SSD. If you have a normal hard disk, some of the saving/versions/resume features take too long to be written to the disk on shutdown. And when you start again, it takes a long time to reload the system to it's previous point.
Even if I uncheck the box to reopen windows on next start, it reopens them anyways.
If they can't give me a better explaination or some kind of fix, I will have to go back to Snow Leopard. I use my Mac in a production environment and depend on stability. They assured me before I upgraded that it would be stable and all the new saving and versions features could help my productivity. So far it's not helping me and downright annoying. You need to close all your windows before you close the program... if you have 5 windows open in terminal or textedit... every time you launch, they will launch all those windows. I just really want versions, not resume it seems.
But I can deal with it opening a million windows, just can't take it getting stuck on booting or not shutting down properly. This is a "feature" that should be fixed. LOL

My mac book pro says "mac os x is too new for and cannot upgrade FaceTime"

I just recently purchased a MacBook Pro w/Retina for my fiance and while setting it up it needed some updating. I started the update and for Facetime it will not update. There is a message that keeps popping up everytime I click on install and it says "Mac OS X is too new and can not update at this time." Can anyone help?

Hi, you say you are new, does that mean your hardware and software are also new? The trick here is to do some research to determine if your machine and your levels of software meet Lion minimum requirements (google any buzzwords that I use). For example, Office 2011 is fine, probably 2008 as well, but not Office 2004. This type of determination should be made for all your 3rd party software. Apple software is easier, you have to make sure all software updates are applied and you are at the SNOW leopard level of 10.6.8 before you start to install Lion. Hope this helps.

Suspected Problem: Buzzword Crashing Safari

All,
Safari has crashed a few time over the past week when I have
had Buzzword open. Could this be a bug? Or a memory leak?
Of course, something else could be crashing Safari. How might
I assist with figuring out what this is?
Mac OS X 10.5.3
Safari 3.3.1
Flash Player 9.0.124.0
Thanks,
Leif
Atlanta

Hi MobileLeif,
Thanks for your post, sorry for your crash troubles!
How long does it take before it crashes? Does it crash every
time? on certain commands? or randomly?
Do other browser's experience the same crash as well?
We'll find the answer to this!
Cheers,
pete

Apple Mini-DVI to Video Adapter and Mac mini (2009)

Can anyone tell me whether the Apple Mini-DVI to Video Adapter listed here:
http://store.apple.com/ca/product/M9319G/A
works with the latest Mac mini (early 2009)?
If it does not what other solutions are there to connect to composite, component or s-video?

KC from Ann Arbor, MI had this to say as a review on the page to which you have linked;
10-May-2009
I bought a Mac Mini (May 2009) and this Mini-DVI to Video adapter with plans to use it to send an S-video signal to an analog TV. Though the sales staff at the Apple store said it should work, it does not. The graphics card apparently should support it, and it may be addressed with a future driver update, but as of now this does not work. I have used a mini-DVI to VGA adapter and monitor to verify that the port is working, and also verified that the S-video cable and TV input work. There are third party VGA to S-video/RCA adapters available so I plan to use one of those for my purposes. This is probably a 5-star product when used with the right Mac; however, Apple should have made it clear that having a mini-DVI port on your Mac is necessary but not sufficient for this to work - hence the 3 stars.

Multiple Family Members using a MAC

Hello,
Can someone give me an overview of how family members all use 1 MAC and ICloud so that each person gets their own "stuff"? For example, I would like to get my calendar, my songs, my contacts, my apps synced with my devices--iphone and ipad. And my wife would like her own stuff synced. Seems pretty fundamental but I could not find any info from Apple. Is there a way to do this if each person has a separate Apple ID? What are other people doing?
Thanks,
Matt

If each person has a separate Apple ID, as you stated, it should be no problem. However, i'm not sure exactly how you have your computer set up, if you have separate User accounts set up, or if you just use one User account.
You should create a separate User account for each family member. Decide if you want those User accounts to be Administrator accounts, or if they are Standard accounts, and set your Parental Controls as desired. You can also find the Parental Controls settings in the System Preferences as well.
So once each User account is established, you can copy over only the information for them (i.e. contacts, iCal events, iTunes music, etc).
Set up to sync their iOS devices with iTunes with their information on their User accounts, with their own separate Apple IDs, and everything should work smoothly.

Install Windows 8.1 Pro on Mac Mini Late 2014

I'm trying to install Bootcamp on my Mac Mini. Windows reports that it cannot install or create a partition on the drive after formatting the BOOTCAMP partition as NTFS.
This is my setup:
1. Mac Mini Late 2014 with 2TB Fusion Drive.
2. Windows 8.1 Pro x64 full version ISO downloaded from Microsoft Store.
3. Sandisk Extreme Flash Drive (I have tried both 16GB and 64GB).
4. Bootcamp partition = 500GB.
5. Other USB devices plugged in: Corded USB Mouse and Apple Extended Keyboard (both of which are required to enter the serial number and navigate the installer window).
6. No additional storage devices of any kind are connected aside from the internal Fusion drive and the installer drive.
7. Booting from the EFI portion of the Bootcamp created Windows installer.
I have read that I should try using a USB 2 flash drive rather than a USB 3 flash drive, so I will try that next. I fail to understand how this could make any difference.
If you have any other tips, please let me know.
I have installed or helped other people install bootcamp many times over the course of the past 2 years. Every single time it has caused endless headaches and literally weeks of wasted time.
I have read endless posts on what is causing these problems. I will consider summarising these for anyone else having the same problems. Everyone has their theory so far about this Bootcamp nightmare, but so far there doesn't appear to be any one magic solution.
Apple's inability to address the issue suggests that the problem may be with the Windows installer. Perhaps Microsoft is deliberately causing this?
I suspect the two most likely causes of these issues are the downloaded ISO or the Thumb Drive.
If you have any better idea, please let me know.
On another topic, how to I rename the NTFS partition back to BOOTCAMP? All options to rename this partition are greyed out in Disk Utility...
Cheers,
Paul

Paul@Sydney wrote:
7. Booting from the EFI portion of the Bootcamp created Windows installer.
The FAT32/NTFS partition is usually not adequate for an EFI install. You can delete the BCA-created partition and create a Disk Utility partition which is formatted as Free Space. This will be split into an MSR and MSD. Fusion drives create problems, especially if the BC partition lies outside the traditional MBR 2TB boundary.
Before you delete the BCA-created partition, please post the output of
diskutil list
diskutil cs list
sudo gpt -vv -r show /dev/disk0
sudo gpt -vv -r show /dev/disk1
I have read that I should try using a USB 2 flash drive rather than a USB 3 flash drive, so I will try that next. I fail to understand how this could make any difference.
Windows installers up to W8.1 do not have USB3 drivers. These are installed after Windows is installed and BC drivers are in place.
Apple's inability to address the issue suggests that the problem may be with the Windows installer. Perhaps Microsoft is deliberately causing this?
The requirements are pretty strict when installing Windows. Any deviations cause headaches and grief.
I suspect the two most likely causes of these issues are the downloaded ISO or the Thumb Drive.
The USB is usually the issue.
On another topic, how to I rename the NTFS partition back to BOOTCAMP? All options to rename this partition are greyed out in Disk Utility...
After Windows is fully installed and BC drivers are in place, log into Windows, right click on it and rename it on the Windows side. It cannot be renamed on the OSX side with diskutil renameVolume. Here is an example sequence. You cannot rename volume during the installation process.

Buzzword on a Mac

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