BW 3.5 / GUI 7.20 / Excel 2010 : RRMX not working properly

Hi,
We are here working on BW 3.5 with GUI 7.20 FEP 2.
BEx 3.5 is being used on Office 2010.
When we run a workbook from SAP GUI (user menu), then Excel 2010 is opening but:
- Thereu2019s no automatic connection to BW as it should.
- The workbook doesn't show up.
- We have the following message in the SAP GUI status bar: "Please install Excel as a viewer".
Same thing happens when we run RRMX alone.
Any idea on how to correct that bug would be greatly appreciated!
Regards,
John

Hi,
This is an installation issue. reinstall both the Excel 2010 and SAP GUI7.20 with latest patch along with .net component also.
For an intermediate solution, just copy the file "BExAnalyzer.xla" (normally located in "C:\Program Files\SAP\Business Explorer\BI") to the path "C:\Program Files\Common Files\SAP Shared\BW".
Or follow the steps given in the below link
http://www.sytecpa.org/software/BWInstructions/Installing%20the%20SAP%20BEx%20Analyzer%20Excel%20Add-In.pdf
Also check the below note for more info.
Note 1078523 - RRMX problems when using BI 7.X AddOn based on SAPGUI 7.10
Regards
KP

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