BW broadcasting error

Our BW team has broadcast reports that run every day between 8:00am and 9:00am. Yesterday one of the reports received a termination status . The error is:
"Java system error:Bean PRTRFC_BASE not found on host wawnsx20, Progld=WAWNSX19C_PORTAL_EPP"
We usually see failures every day for stores (can range from 1 to 30 per report). The failure error is:
"Framework class CL_RSRD_PRODUCER_PRECALC type PROD did not deliver a document"
Our Basis team seems to think they are resource issues causing this to happen but not sure how to go about try to determine if it is truly a resource probelm causing these errors.  Anyone every come across these types of errors when broadcasting???

Hi,
Please reproduce the error and prepare the file  "supportdesk.zip" as described in 937697.
Please have a look into the file systemifo.txt in the zip file.
At the beginning of that file you can see the status of your system configuration and check if there are many "red lights". To go into further analysis of the broadcasting problem it is necessary to configure the system in a right way. In the description of the "red lights" there are some hint and notes. If the problem still exists after configuring the system in a right way then please create a message to SAP.
Rgds
Manoj Kumar

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