BW hierarchies issue with BOBJ Reporting tools

Hi All,
Brief about the requirement:
Our client was using Mainframe and other tools for their reporting. Now as they have planned to go for SAP, purchased SAP BW 7 and SAP BOBJ XI 3.1 for warehouse and reporting purposes.
Initial Road map planned for implementation was
o     to use Crystal for operational and formatted reporting
o     to use WebI for Ad hoc and interactive reporting
o     to use Xcelsius for Dashboards
Once we started analysing the requirements, we observed that client requires hierarchies extensively for reporting and they donu2019t want to compromise in that for reporting. At this situation we have explored the options and came to know from the SAP sites that BO got limitations in case of BW hierarchies. But we not able to articulate the what is the exact issue. Is it with only WebI or Crystal also?
What we have articulated is we cannot report the hierarchies in BO in terms of nodes - > Sub nodes -> sub nodes instead we can do as fixed columns. Please add me if i am missing anything else.
And also please let us know options. Options that we were thinking are Implement with BO XI 3.1 considering Advanced analysis tool then upgrade to BO XI 4.1.
Please suggest us, what is the BW & BO hierarchy issue and right tools to use.
Thanks & Regards,
Bala

Our client uses XI 3.2 but is experiencing issues with Hierarchical BEX queries returning blanks - the mdx is fine - just webi that seems to have a problem and I'm also trying to determine in exactly which instances this occurs.
XI 4.x supposedly resolves mots issues but here again details are not known.
I.e. hopefully someone can point to an info source that describes in more detail what issues are likely to occur re hierarchies and webi.

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