BW hierarchy variable not working in Crystal Report 2008

Hi,
I have created BEx 7.0 report which has hierarchy on 0customer object, the report is working fine whith hierarchy variable. I have created Crystal Report by using this query as source. I have followed below link to create grouping to get data through hierarchy variable.
http://wiki.sdn.sap.com/wiki/display/BOBJ/BWHierarchiesinCrystalReports
But report does not work for hierarchy variable and report is blank. When I give filter of child node which has actual data then I get report output. For ex.
Below hierarchy for 0customer
11396
- 737007
- 123456
When I run report for 11396 then no data display but when I run 737007 child node I get report output but with blank group name.
Can anyone came accross this issue. Please guide me . Thanks in advance.

Thanks Ingo for your reply..
The word filter means, I have hierarchy node variable in the BEx report that has become Parameter in CR. When I give hierarchy node variable value of parent node then there is not data display but for the child node I get the data.
For ex. In the info cube there is data for 730707 customer but in the customer hierarchy the parent node of 73707 is 11396. I am giving 11396 in the variable pop screen for hierarchy variable. I do not see any data but for 73707 I get data.
User does not know 73707, he always enter 11396 customer no. and he gets data in BEx query that is source of CR. but crystal report is not showing data for 11396.
One more point I want to tell here, I am saving CR at my local system not to SAP BW server.
Hope this clear my issue.
Harish Swami
Edited by: hswami27 on Jan 31, 2011 8:17 PM

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Hi Amit,
I have tested many times again for creating new report in new solution. It looks like that, the preview in VS2008 always work fine, but when runing the application, sometimes it works sometimes does not work. I have not still found the role. Following step shows my testing process:
1. Start Visual Studio 2008
2. Go to menu "File->New->Web Site..."
3. In dialogbox "New Web Site"
          a. Highlight "ASP.NET Crystal Reports Web Site"
          b. Select location "File System"
          c. Select language "Visual C#"
          d. Select "E:\JL\CrystalReportsWebSite1"
          e. Click button "OK"
4. It appears dialogbox "Crystal Reports Gallery"
          a. Select "Using the Report Wizard" in portion of "Create a New Crystal Report Document"
          b. Select "Standard" in portion of "Choose an Expert"
          c. Click button "OK"
5. It appears dialogbox "Standard Report Creation Wizard"
          a. Click button "Cancel"
6. It is back to page edit view of "CrystalReport1.rpt"
7. Click button "Main Report Preview". It shows the preview with blank page
8. Click button "Main Report". It came back to the edit view
9. Go to menu "Crystal Reports -> Database -> Database Expert...", dialogbox "Database Expert" appears. Select table u201Cactivity_cdu201D as showing in following screen shot:
10. Click button u201COKu201D. It returns to the edit view without any changes
11. Place some fields into the report, then click button "Main Report Preview". It shows the preview with data
12. Run application by pressing key F5 or key combinition Ctrl+F5, it shows up database connection import screen
13. Close the browser and back to file Default.aspx, change u201CEnableDatabaseLogonPromptu201D to u201DFalseu201D and run the application again, it shows following message "Database logon failed."
Regards,
Triple

Report works in Crystal Reports, but not when scheduled in Crystal Server

Hi,
I have a pretty simple report designed in Crystal Reports 2008. Basically it shows a list of call notes (memo field) from customer activities in our CRM system. The report works fine in Crystal reports, but when run or scheduled in Crystal Server 2008 the output is always blank. Furthermore, the page format etc. is "lost" in crystal server, so that the output is PDF of a quadratic blank sheet (not my standard A4 format)... Exporting to other formats - excel, Word etc. all gives the same result.
I have tried to strip out various formulas, formatting etc from the report, but nothing helps. Which leads me to thinking that the real problem is that the report contains a memo field? Anyone else had this problem?
wkr
Claus
Edited by: Claus Poulsen on Nov 9, 2010 3:34 PM

Hi Claus,
I've had issues between what Crystal does and what the Report Server does. To resolve this, we found out Crystal Reports 2008 latest service pack has some things that will fix Server 2008 and they aren't in the latest Server update.
We updated Crystal Reports 2008 on our machines. Installed the latest update for Crystal Server and then installed Crystal 2008 on the Report Server and installed the Crystal Reports 2008 update. A lot of our compatibility issues went away after that.
Good luck,
Brian

BW hierarchy variable not working in Crystal Report 2008

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