By clicking View Trailer button, iTunes shuts down
Each time that I click the View Trailer button, iTunes just shuts down. Why is this? I'm using QuickTime 7.1.3.
Downloading and installing QuickTime 7.1.6 resolved the issue.
Similar Messages
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OKAY SO EVERYTIME I TRY TO UPDATE MY IPOD TOUCH 2ND GENERATION iOS 3.1.3 TO THE LATEST IN ITUNES WHICH IS 4.2 . i start the download and during the download my computer bring up one of those error things where you click send report or dont send report and i click send report and itunes shuts down i have tried everyhing clicking the restore button update button, even doing the shift and trying to update to 4.0 . nothing seems to work i cant get facebook, twitter, or any app that requires 3.2 & higher. AND YES I AM SURE THAT I HAVE AN IPOD TOUCH 2G AND MY IOS IS 3.1.3 ... WHAT DO I DO SOMEONE PLEASE HELP.. I DONT KNOW WHAT TO DO AND I HAVE THE LATEST ITUNES 10.6 I EVEN TRIED GETTING 10.X TO SEE IF THAT WORKS IT DIDNT..... AND ALSO WHEN I TRIED TO DO THE SHIFT THING I GOT ERROR 3194 IF I FIXED IT I GOT ERROR 16** I FORGOT BUT IT HAD A 1619 OR SOMETHING LIKE THAT./ I ALWAYS GET ERRORS WHAT DO I DO? PLEASE HELP QUICKLY IM LOSING PATIENCE!
I WAS SO CLOSE TO GETTING DONE WITH MY IPOD DOWNLOAD BUT THEN WHEN IT WAS ALMOST DONE IT SAID AN UNEXPECTED ERROR OCCURED !! AGAIN ........
WHAT DO I DOO NOTHING IS WORKING... I;; NEVER BE ABLE TO UPDATE MY IPOD AND BTW I GOT IT IN 2010 JST IN CASE U NEEDED THAT...INFORMATION.. -
ITunes shuts down when i try and play a song...
i upgraded my iTunes to 7.1 (it didnt look like regular upgrade, looked more like an entire installation) i can get in fine but when i click to play music iTunes shuts down with no warning or error...it just shuts down ??? Can someone pretty please help me?
Welcome to Apple Support Communities
You need to authorize your computer in order to play purchased content from the iTunes Store.
To authorize your Mac, open iTunes and go to Store menu (on the menu bar, at the top of the display) > Authorize this Computer -
Itunes shuts down when clicking anything
My iTunes shuts down when I click anything on the screen other than the music. If I click anything on the sidebar (Store, Playlists, Library, etc.) or the album artwork it shuts down. I have tried pulling all the iTunes preferences out of the library and restarting the computer. This does not fix the problem. This has been going on for a few months, but I have been downloading the newest versions of iTunes and it continues to happen.
Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Itunes shuts down when clicking on "add a file"
When I click on File/ Add file to Library Itunes shuts down (Message: "Itunes has stopped working"). However, adding a folder to the library works. I have the latest version 12.1.1. Any suggestions?
Hey chaimoy,
It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
HT203163 itunes shuts down when i click on itunes store
itunes shuts down when i click on itunes store
Hello weedonj,
The article linked below details a number of troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/en-us/HT203206
Cheers,
Allen -
When in iTunes if I try to change info such as song name while in the music library I get a 'send error report' messege and iTunes shuts down. I acctually I don't have to change anything just click in the field and when it turns blue which indicates I can start typing I get the windows error box pop-up. This started after the update 11.1.0.126 but I just saw the problem today as I rarely need to rename a song or other data.
Try this and see if it helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Itunes shuts down during iphone 5c sync
When syncing one of our two new iphone 5c's in itunes after it was "restored" from old 1phone 4; itunes shuts down as soon as the APP button in clicked.
All other tabs work, but as soon as the APP button is clicked, itunes shuts down.
I have the updated version of itunes and the updated iOS software. I shut down and restarted both the computer and phone with the same issue.
I am able to use the APP button with the other new iphone 5c.
Any suggestions or guidance? Thank you!This is really silly but here is the soultion:
You can't have Newsstand hidden in a folder.
If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1. You can always move it to the folder afterwards.You can't have Newsstand hidden in a folder. If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1. You can always move it to the folder afterwards. -
While I'm using safari, it will freeze up. When I force quit safari and reopen it, I find that I'm back to where I was when I did the force quit and safari remains locked up. When I try to restart the computer, I get a pop up that says that safari cancelled my restart. I then press the power button to shut down the computer. When I reboot the computer and open safari, I see all the tabs and windows that were opened when this issue began, only this time safari isn't frozen. This problem started yesterday.
Has anyone experienced the same problem? Is there a fix for this problem?Try Resetting Safari: Open Safari. Cick on the name Safari in the menu bar. In the drop down menu click Reset Safari.
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Itunes shuts down when sound spectrum visualizer is activated
I updated to itunes 10 now whenevr I activte the soundspectrum visulizer itunes shuts down. In the view error details it says that the app has crashed and it identifies itunes 10.
Same here... Ive uninstalled itunes x64, soundspecturm geforce and reinstalled but itunes crashes everytime. anyone else having luck?
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Itunes shuts down when I open store
I just updated to the newest version of iTunes for Windows. I also just updated to Windows 8.1. When I open iTunes, it works great until I open the store. I get an error message that says "iTunes has stopped working" and itunes shuts down. Any help would be appreciated
DaveSome more info.................I have uninstalled and reinstalled iTunes and Quicktime. No fix. I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop. As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.
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ITunes shuts down when I try to purchase songs
When I click "buy album" it connects to the store, and then iTunes shuts down. It also shuts down when I try to "check for purchases." I am running the newest version of iTunes. It also did this with my previous version.
Real Player also shuts down, when I download videos.
I have re-installed both iTunes and real player around 5 times. So that will not help.
Powerbook G4In addition to the other requested information, when was the last time ... or perhaps this will be the first time, to run Preferential Treatment to ensure your preference files aren't corrupt? If you can download it, it's at http://www.jonn8.com/html/pt.html. If you have OnyX, you can check your preference files using it, too.
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Itunes shuts down when connecting Ipod HELP
Recently when I connect my Ipod to my Itunes a windows error message appears and shuts down itunes for me. The message reads that Itunes has encountered a problem and needs to shut down. I am unable to transfer any music, play songs off my ipod, or delete songs off my ipod. I have reinstalled Itunes several times. All of my songs are stored on my IPOD only so reseting would erase all of them. PLEASE HELP!!!
Yes this used to happen to me also. Heres how to fix it. If this event just started happening after you have downloaded new music, I know how to fix it. Sort your iTunes by DATE ADDED. Then start clicking on the songs or videos, etc. in order from top down. When you click on a certain one(s) and iTunes shuts down, this is what you do:
1. Find the file(s) on your computer by doing a computer search from the start menu.
2. When you locate the file(s), click on it or them and send them into your recycle bin or trash for mac users.
3. Then open iTunes.
4. Locate the file(s).
5. They should have a little ! next to them.
6. When you click on them, iTunes won't shut down.
7. Just right click on the file(s) and delete them again, this time from iTunes.
8. Reset your iPod.
9. Connect it.
10. Your problem is solved! -
Itunes shuts down when I try to select apps tab for Iphone 5
Iphone 5
IOS7.2
Itunes 11.1
When I try to manage my apps in itunes, itunes shuts down as soon as I click the apps tab. Everything else syncs just fine. What's the fix?This is really silly but here is the soultion:
You can't have Newsstand hidden in a folder.
If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1. You can always move it to the folder afterwards.You can't have Newsstand hidden in a folder. If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1. You can always move it to the folder afterwards. -
Itunes shutting down when I connect mu ipod!
Everytime I connect my ipod video itunes shuts down! I have restared and reinstalled itunes. My ipod shuffle works not the viedo ipod.
My itunes is working and so is my 5thG ipod, but when I hookup ipod to dell computer the itunes shuts off and then double clicking on the link to my itunes(located on a iomega 150 external HD)I get a message that states "Itunes.exe-application error, The application failed to initialize properly (0xc0000006)" I have repaired itunes and rebooted twice. When I reboot without my ipod plugged in the itunes can be recalled again.
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