By Itouch in Cyprus - no Itune store = no software upgrades

I just bought the Itouch 16GB in Cyprus from retailer. Only after connecting it I discovered that since I live there I cannot use Istore and since I cannot create an Istore account (not liste in countries), I cannot even get upgrades, buy software etc.
1- Apple should make it clear on the package/box that if you live in such countries you will not be able to get istore and upgrades etc. I feel I have been misled into buying something I cannot enjoy fully to say the least.
2- Although I understand some copyright issues may prevent Apple from offering the Istore service in some countries (Cyprus is a full member of the European Union which has adopted some of the strictest copyright laws. Why is Cyprus left out? Probably too small a country to make it worth their while..!), I cannot understand why I should be prevented from getting the purchased upgrades and application for the Itouch. A web purchase should be available to customers who cannot have an istore account.
All in all, this seems to me a very unfriendly attitude towards customers. Apple has been complaining about Mircosofts hegemony, however, such an issue I never experienced with Microsoft software.
Instead of enjoying a great device, the ipod really is a great device, i am not frustrated and upset and will probably not purchase another apple product. Way to go Apple, it seems you don't need to retain customers...

I sympathise with you entirely, although this is not the place to make such noises: this is a user forum and few (if any) Apple personnel come here.
You are not the only one to be disappointed with this particular situation. Being aware that the update was only available via the iTMS, I took steps to ensure I would have the newer iPod touch -- the retailer might have been more helpful.
I would suggest that you send Apple feedback couched in strong (yet polite) terms to let them know there is another dissatisfied iPod touch customer.

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By Itouch in Cyprus - no Itune store = no software upgrades

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