C++ runtime library error when clicking on preview

Customer is getting a Microsoft Visual C++ runtime library error when clicking on "preview" tab in Xcelsius
Full error message is this:
Microsoft Visual C++ Runtime library
Runtime error!
Program: C:\program files\Business Objects\Xclesius\Xcelsius.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact application support team for more information.
This is a new install of Xcelsius, using Office 2007

Hi Pete,
Are you getting this error message for some specific dashboard or any of the file.If this is happening for some specific dashboard, then let me know if you can send me the file to take a look at it.
Thanks,
Amit.

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Message was edited by: mizotto

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Did someone help you today? Press the star on the left to thank them with a Kudo!
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C++ runtime library error when clicking on preview

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