C:\windows\system32\macromed\flash\npswf32_flashutil.exe error

I've installed the TVTrigger application (http://www.tvtrigger.com/) on Windows 7 64-bit. This application required Flash to work. I've also installed Flash 10.
However, when I start the application, I get an error that C:\windows\system32\macromed\flash\npswf32_flashutil.exe is missing.
When I check, no such directory exists.
Can anyone tell me what Flash version/installer I need to use to that actually populates C:\windows\system32\macromed\flash\?
Regards,
P.

Hi , The files you are speaking of are removed with the Adobe Uninstaller and then the Installer will install the needed
files into the Flash folder.
http://kb2.adobe.com/cps/141/tn_14157.html Download this Uninstaller and put it on your Desktop
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe This is the FF Installer, SAVE it to your Desktop
Since I don't know what add ons, extensions or plugins you have, Just disable them all for now.
Follow the instructions for the Uninstaller, close all browsers, check the system tray. No programs that use Flash should
be running.
Disconnect from the Internet
Disable any and all Anti-Virus/Spyware programs that run in realtime.
Disable any Firewall that you use, except Windows Firewall
Run the Uninstaller from your Desktop, then Reboot. Wait until fully Rebooted, then Reboot again
Run the Installer from your Desktop, then Reboot
Enable your Firewall and your Anti-Virus/Spyware programs
Connect back to the Internet
Go to this Adobe test site to confirm you have the FP vs 10.0.42.34 installed http://www.adobe.com/products/flash/about
Go to your plugins and make sure you have SWF(Shockwave Flash) vs 10.0.42.34 there and it is Enabled
Enable Java-the latest is JRE 6 update 18.
Then check your Flash folder and post back with the files that are now installed.
Now if you have old versions of Java installed(check the Add/Remove) you would need to Remove them via Add/Remove
and install the latest Java. NOTE: You can do this prior to the Uninstall/Install process. Post back and I'll give you the Java install procedure.
Thanks
eidnolb
Message was edited by: eidnolb add'l

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Well, great. I tried the uninstall/reinstall before, but not with the uninstaller, so I was hopeful that this time might do it. No such luck. The video still plays, but no sound.
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Date: Sun, 14 Nov 2010 17:37:07 -0700
From: [email protected]
To: [email protected]
Subject: Flash Player 10 does not work in IE or Firefox. What could it conflict with?
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>

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