C3-00 answering calls only with headset

Hi,
I don't know what happens, but know I only can answer calls with the headset on.  Eventhough headset is not plug, the phone acts like if it was.  The headset icon always appears in the screen.  I just tried to restart the phone.  I took the battery off and when the phone restart the icon is not there, as soon as I plug the headset, the icon appears and it continues there til I turn off the phone and start everything again.
If somebody know how to fix this up, pls let me know.
Thank you.
CB
Solved!
Go to Solution.

Sounds like your device is not working like it should. Try restoring factory settings by typing *#7780*. This will boot the SW, but will not delete any files from the phone. But just make it sure I advice making a back up with Ovi suite > Tools > Back up.
You can also try to reinstall the SW with Ovi suite > Software update > reinstall SW.
If the issue still persist, try to format phone with the code *#7370#. This will erase the phone memory, so make a back up first!
The last option unfortunately is to take it to the nearest Nokia Care point.
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

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