C3: Mail and Chat won't open.

Whenever I use the mail/chat features of my C3 using a Wifi connection, it usually says, "Temporary Unavailable. Please Try again later. Code (503)."
The store that I bought says I need to activate my gprs. Do I really have too even though I use a Wifi Connection? I'm from the Philippines.
Can Someone help me with this. Thank you.

Installing a system update while you continue using the computer as if nothing was going on there is a really bad idea.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, reinstall the Security Update, which may not have been installed properly. It may also be necessary to reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
Mac OS X 10.3.9 Combo Update
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

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New MacBook Air backed up from my Time Capsule. Now Mail and Safari won't open, I just bought a new MacBook Air and backed up from my Time Capsule. Now Mail and Safari won't open

I just bought a new MacBook Air after my old one suffered a drink being spilled on it and died. I used migration assistant to back up from my time capsule but now it won't open Mail or Safari and iTunes can't find all my music. Any ideas how to fix this? I have downloaded software updates.

Thanks for that advice however now I have a duplicate of all my documents on my hard drive but the Mail and Safari will not open. I have been able to open iTunes. I have tried to download software updates for Mail and Safari and this tells me that the download was unsuccessful ( after taking some time to download). Can I reinstall the system? Would that help?

Mail (and Safari) won't open after Security Update 2007-004

I have a PowerBook G4 running 10.3.9. The machine was running fine (I was checking mail, browsing the web) when my weekly scheduled update opened. Per it's suggestion, I installed Security Update 2007-004.
Upon restart, both Mail and Safari will NOT open. The icon for each on the dock simply "bounces" once when clicked then nothing else. Has anyone else experienced anything similar? Any thoughts on a fix?

Installing a system update while you continue using the computer as if nothing was going on there is a really bad idea.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, reinstall the Security Update, which may not have been installed properly. It may also be necessary to reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
Mac OS X 10.3.9 Combo Update
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

After updating my iPhone 5 to iOS 8.0.2 my safari, mail and calendar won't open. How do I rectify this issue?

I recently updated my iPhone 5 to the iOS8.0.2 version and since then I cannot access my safari, my mail and my calendar icon is blank. Every time I touch the icon it just blinks, the phone screen goes white and then it reverts back to the main screen. I have used 8.9 GB of storage and I have 3.8GB available.
I have powered my iPhone down a few times and restarted it and it doesn't make a difference.
Please help.
Thank you.

First, reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software.
If this does not work, set it up as new device, explained in this article:
iOS: How to back up your data and set up your device as a new device
If this does not work after restoring from the backup, try again, this time without using the backup, to make sure that this is not software related.

Safari, Mail and iTunes won't open

Hi,
Major problem just done an update and now mail, iTunes and Safari have given up the ghost! All they do is just bob up and down in the dock. I have tried Disk Utility which comes up with an error saying it cannot repair the disk error message -9972. I have read that this can be repaired without reinstalling but that went over my head and into the clouds.
I am not a technical person but I would really appreciate it if someone would talk me through this as I have so much work to do but cannot even access my emails to do it!

I have exactly the same problem! Connected to the internet yet none of these works!

Mail and Safari stopped working/opening at all

Hello,
Mail and Safari won't open. The little black arrow appears under them in the dock, but nothing... The little pop-up menu that appears when I click and hold on the icons in the dock says "Application not responding" and offers me the option to force quit. I have checked my users folder and apparently the mailboxes are there, but I cannot open the program. I have always had several mailboxes and kept messages separate and under categories to avoid too many messages in one mailbox.
I tried to repair permissions and I even safe-booted, but no help at all. I noticed in another posting...
http://discussions.apple.com/thread.jspa?messageID=5884802#5884802
that someone else is having a similar problem. Could it have been from a security update which I did recently?
Please help!!!
Thank you in advance
Rob

Hi Rob
You could try reinstalling the update again, this time with all applications closed and not using your computer at all while the installation proceeds, especially during the optimization phase part of the process.
If you chose 'Install and keep package' from the Software Update you will find it in
HD/Library/Packages
If you did not keep the package you will need to download it again.
As you are not on the net, (unless you have Firefox which works) download the package, move it to HD/Library/Packages and double click on it to reinstall it.
Security Update 2007-008 (10.3.9 Client)
With a bit of luck doing this might rectify your network connections.
regards roam

Updated my mac to mountain lion 10.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install? Can anyone help me?

updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?

It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0

Safari, Mail, iTunes and Skype won't open

Hi there Apple-Support-Team,
a few days ago I did an update of Safari, suggested automatically by Apple, but wasn't sure if the update was successfull (I had to leave the house).
Now all applications with internet connection (Safari, Mail, iTunes, Skype) won't open anymore. Not from the dock or the application folder. I checked my internet connection which seems to be working.
I've seen quite some reports in this forum but I am not sure if I'm having the same trouble as the other users. I get no error reports or anything else, the apps just don't open.
Mac OS X version 10.4.11
Safari 3.0.4
Many thanks
Mexximexx

Welcome to the forums!
Did you restart your Mac after the install?
If your Safari keeps crashing, or if you are updating Safari (or just have) and it is misbehaving:
N.B. Never delete Safari, never run it under Rosetta, don't use proxy settings, and don't change the application's name or move it from the top level of the Applications Folder to a sub-folder.
(If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall. Alternatively you can download Safari directly:
Safari 4.1.1 for Tiger can be downloaded here:
http://support.apple.com/kb/DL1069
Safari 5.0.1 for Leopard (and Snow Leopard) can be downloaded from here:
http://support.apple.com/kb/DL1070
Make sure you download the correct version for your system.
Also, observe the recommended procedure for installing software: repair permissions and close all applications, install, then repair permissions again.)
Input Managers and other plug-ins from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta and which was updated to v.3.1.2, and now Tiger uses Safari 4.1.1 and Leopard uses Safari 5.0.1, as does Snow Leopard albeit a different version. If these latest versions of Safari are not the fastest browser you have ever used, then something is wrong!
(Trying to revert to a previous version of Safari can have repercussions, as previous versions of Safari used a completely different webkit on which other applications like iChat, Mail, Dashboard Widgets etc also rely, but if you really want to do this post back for instructions on the safe way to do so.)
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Add-ons that have been frequently mentioned here, among others, for causing such problems are Piclens, Saft, AcidSearch and Pithhelmet, and the dreaded CT Toolbar. If you have them, trash them and go the developer's sites to see if new versions are available for the latest version of Safari on your current operating system.
You must also ensure that you have downloaded and installed all the correct version for your Mac of Security Updates. These require a restart and a permission repair.
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• Hard Disk/Library/InputManagers
• Home/Library/InputManagers
especially prior to system updates and updates to Safari (they can always be added back one-by-one later).
Lastly, the Safari updates require a restart of your Mac, and sometimes even a double restart is required.

Updated to Yosemite, no problem. now iPhoto and iMovie won't open. Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software. User ID and PW works everywhere else.

Updated to Yosemite, no problem. now iPhoto and iMovie won't open. Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software. User ID and PW works everywhere else.

I am having the same problem. I even changed my password and updated all of my security information. Now it just gives me an error and retry message, which of course also does not work. Went to support and was going to open a chat (seemed the simpler option) and received a message that my support has expired for this serial number unless I want to pay $29.00. So I chose the option to call later, which was the exact time suck I was trying to avoid. Why wouldn't the new operating system also update the apps that were already part of my old platform?

Mac mail 4.5 won't open now 10.6.8 combo update installed

I have been having problems updating software and it was suggested that I installed the 10.6.8 combo update, this i have done and since then my mac mail 4.5 won't open - 'you can't use this version of Mail with this version of Mac OS X ' message!!
What is the simplest way of resolving this problem please?
Thanks
Julie

Hello, just ran accross your query.
Was Mail ever moved out of the Applications folder?
http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US

Mail suddenly just won't open

All of a sudden the Mail program just won't open.
I click on the logo in the dock, the icon briefly flashes, then nothing.
I've tried double clicking the program through the Finder but still no response.
I've tried to find a way to re-install the Mail program without having to re-install a whole bunch of other programs but so far can't find away to do it.
Any ideas what the best option would be?
And... which came first: The chicken or the egg?
Peace to all!

Mail dumps a whole lot of files in several places in your user library folder which it needs to run. If these get corrupted then Mail might get confused and simply not open, which is what i'm guessing and hoping your problem is. Before you go messing around with such files, run a permissions check from disk uility and if you really want repair the disk. Please read the whole post then act accordingly.
The first file you want to look at is from your home folder (the house with your user account written under it) library>caches and the folder mail. just move it to your desktop and see if mail launches.
If no go up to the library again and open preferences folder and move the mail preference file (com.apple.mail.plist) to your desktop and again see if mail launches.
If this doesn't work then move the mail folder inside the library folder to your desktop and again see if mail works. This should in effect wipe mail and give it a clean slate, it will prompt you like the first time you ever set up mail for user account details, etc.
If this doesn't work, please tell me anything else you can that might help. If you have valuable data (attachments, certain content in e-mails) then i can try and help you retrieve them from the files you moved to your desktop, so don't delete them until you are 120% sure you don't need them.
hope that helps
report back soon
Don King Resurrected

Mail 4.6 won't open

Just updated my software and now my mail (v4.6) won't open. Anyone have and ideas? Thanks.

Welcome to the Apple Support Communities
See > http://support.apple.com/kb/TS4424

Social, Mail and Chat Apps as a paid service ???

Dear Nokia Team,
I would like to express my disappointment concerning the access of the Social, Mail and Chat applications on the latest s40-based Nokia mobile phones on AIS One-2-Call network (Thailand):
I purchased a Nokia Asha 303 for my wife 2 weeks ago and tried to connect her new telephone to her Facebook account via the embed Social application provided by Nokia (not the browser). It always failed to work even though everything is fine on her mobile (3g/gprs connection works, balance is positive).
Our local Nokia Care Center could not find anything wrong concerning the functioning of my wife's mobile phone and advised us to contact our mobile phone carrier: AIS
After talking to an AIS customer service officer, we learned that Facebook access through Nokia's Social application is provided as a extra option which is charged 29 THB/week !
The following link will show you the offer the AIS officer told me about:
http://www.ais.co.th/12call/chatnshare/en/nokia-cool-pack.aspx
I'm very upset. I feel like this isn't right:
I've been lured by the possibilities of this mobile phone to get easily connected to Facebook and Twitter with the Social App and access my account in just one finger tap from the home screen as it is clearly mentioned on your website:
http://europe.nokia.com/find-products/devices/nokia-asha-303/features#social
Well, unless I decide to subscribe to the above paid service, which is unlikey to happen, I won't be using this nice feature. This is very disappointing.
Besides, Nokia's Social app is the only application available for Facebook on this mobile phone. My only alternative is the web browser ! This is definitely not good news.
Now I'd like to know:
Nokia, do you have an agreement with mobile phone carriers in Thailand ?
If so, how do you justify the existence of paid offers to access social network websites through your application while many of your competitors, if not all of them, offer free applications instead ?
If there is no agreement, then I recommend you to clear things up here in Thailand because operators are making money behind your back exploiting your own technology...

MoE14,
I would suggest making an appointment at the Genius Bar at your local Apple store to get your computer up and running again.

In FF 34.0.5 I use to be able to click on a link within an e-mail and the link would open in a new tab; it now opens in the same tab; how can i change it back?

I'm using FF 34.0.5 (I like it). I use to be able to right click on a link, within an e-mail, and the link would open in a new tab. Now when I click on the link it opens in the same tab replacing my e-mail.
Example - a friend sends me an e-mail containing a link to a web site he thinks I'd like. I click on the link and go to the web site and then go back to the e-mail tab and reply to him. Now, when clicking that link, my e-mail disappears and is replaced by the new site.
How can I fix this? When this happened once before I was told to change the 'value' for a specific 'preference name' through the about:config page.
Can anyone help jog my memory?
Thanks!

Is this about clicking a link in an external program?
You can check this pref on the about:config page for external links.
* browser.link.open_newwindow.override.external (-1)
If this pref has the default value -1 then browser.link.open_newwindow is used.
* http://kb.mozillazine.org/browser.link.open_newwindow
*1: current tab; 2:new window; 3:new tab;
You can open the <b>about:config</b> page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config

Safari and itunes won't open

I was using my mac 3 days ago and everything was fine, then comcast had a internet problem and I lost service for 3 days now I have internet but safari and itunes won't open the icon bounces once and then nothing. I have removed them from the dock, and removed them from the app folder, I also removed the plist and cache files from the home directory. Using firefox I tried to download new copies of them both and nothing new appears on my desktop. I have run the hardware test utility on my osx discs and everthing checks out ok. I am so frustrated, this is the first real problem with my mac since I got it 2.5 years ago. thanks in advance

ok here is an update, I repaired permissions in disk utility with my boot disk, then verified the volume and the volume had errors. I tried to repair the volume and disk utility said I had sibling errors and could not repair. I had an appointment with the genius bar and they determined that with the unrepairable errors on the drive an erase and install was necessary, after coming to grips with this reality I decided to backup everything and do the reformat and upgrade to leopard. I can honestly say that the genius bar person was very courteous and professional. They allowed me to stay at the bar while backing up my files onto my lacie external drive and then installed a new copy of leopard from their lacie drive (after I paid for my copy of leopard) which took 20 minutes instead of 2 hours. I am frustrated that I had to do this whole process and the genius bar employee could not tell me why it happened but the system is working great and I am enjoying the new operating system.
Message was edited by: blazer75

C3: Mail and Chat won't open.

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