C3 vibrates, white screen comes up and it turns of...

I was re-installing my C3's software via Ovi Suite since the Chat wasnt working. And while I was reinstalling on Windows 7(x64) it itself got interrupted and now my C3 wont even start up. Tried everything from taking out memory card to taking out battery connecting the charger etc. All that would happen is the mobile vibrates and the white screen comes up when I try to turn it on.

I have the same problem with my N8 after trying to use the new Nokia suite 3.6.36. When doing this on my laptop, it said that the phone update was successfully completed and that the phone would re-start. Screen was white and 2 and a half hours later, the screen was still white. Will not start no matter what I do.
I contacted Nokie "customer support" and was told that, as my phione was not longer under warranty, they could do nothing. I pointed out that, until I used the Nokia provided software, the phone was fine so it is not a hardware issue. I was then told that there is a disclaimer on the Nokia website, absolving Nokia from all blame if their software causes any problems. In other words no support for a customer. Nokia Care Service centre told me much the same and that the phone is now useless.
I have taken legal advice on this (my cousin is a lawyer specialising in customer rights) and have been advised to take Nokia to the small claims court for recompense which I intend to do. I have been advised that as there was no fault with the phone prior to, and that Nokia effectively used their website to advertise avaialble downloads, they have an obligation to support customers using the facility (next time will be the first time).
Upshot is, beware downloading anything from the Nokia website as it is all at your risk if Nokia software creates any problems with Nokia products.
Hijau

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